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Senior Information Security Engineer
B10 Wells Fargo Bank, N. A.
RALEIGH, NC
Wells Fargo is seeking a motivated Senior Information Security Engineer to join an exciting, fast paced team working on cutting edge next generation firewall and security management…
Added 2 mins ago
Software Engineer, Full Stack
Pendo
Raleigh, NC
2+ years of experience as a Software Engineer building and shipping production web applications.
Added 3 mins ago
Project Manager I -Natural Gas Transmission & Facilities
ENTRUST Solutions Group
Cedar Rapids, IA
Minimum of 2 years of experience managing/leading engineering projects in a utility industry or engineering consulting firm as a senior project engineer or equivalent
Added 3 mins ago
Pre-Construction Engineer
Ragle Inc
NORTH RICHLAND HILLS, TX
Ragle Inc. is seeking a detail-oriented Pre-Construction Engineer to facilitate smooth transition from estimating to operations by coordinating pricing, procurement, jobsite setup,…
Added 3 mins ago
Staff Software Engineer - IAM
General Motors
Des Moines, IA
7+ years of experience as a software engineer building and owning production systems or in-house applications.
Added 3 mins ago
Client Technology - Senior Software Engineering with AI Capabilities
EY
Des Moines, IA
Develops strong working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop and engineer leading solutions
Added 3 mins ago
Building Engineer I
Marriott
DES MOINES, IA
Added 3 mins ago
Information System Security Engineer
Castelion Corporation
Torrance, CA · Torance, CA
…ownership, and excellence are decisive advantages - and we're building a world-class team to turn bold ideas into real…
Added 3 mins ago
Manufacturing Engineering Co-Op (Spring/Summer 2027)
Collins Aerospace
Manchester, IA
Develop or improve designs for fixtures or tooling to aid in manufacturing processes, including building, verifying, and implementing those fixtures using laser machines, 3D printers, and…
Added 3 mins ago
Manufacturing Electrical Engineer I (Onsite)
Collins Aerospace
Cedar Rapids, IA
…detail, root cause analysis, customer service, and relationship building. Candidate's ability to quickly adapt through use of leadership, communication skills, and responsiveness are…
Added 3 mins ago
ZC
Senior Data Engineer
Zip Co Limited
United States
- $134,000 to $180,000 USD / year
As a Senior Data Engineer at Zip, you’ll build and operate the data foundation powering analytics, risk, finance, product, and critical business decisions across the organization.
Added 4 mins ago
Overnight Engineer - DFW Airport Marriott
Remington Hotels
Irving, TX
Previous hotel engineering experience required, including HVAC, electrical, plumbing, commercial kitchen and general building construction
Added 4 mins ago
Senior Machine Learning Engineer
Indeed
UNAVAILABLE, TX
As a Senior Machine Learning Engineer, you will work on developing, deploying predictive models and genAI capabilities that support various business functions. Your daily activities include…
Added 4 mins ago
Staff Data Engineer-GCP (Austin: On-Site)
HEB
Austin, TX
Responsibilities As a Staff Data Engineer, you'll use an advanced analytical, data-driven approach to drive a deep understanding of our fast-changing business and answer real world…
Added 5 mins ago
Senior Machine Learning Engineer
Checkr
Denver, CO · San Francisco, CA
Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most:…
Added 5 mins ago
Summer 2027 AI Services and Platforms Software Engineer Graduate Intern
Highmark Health
Remote, United States
The Summer 2027 AI Services and Platforms Software Engineer Graduate Internship provides graduate students with an opportunity to gain hands-on experience building scalable, cloud-native…
Added 5 mins ago
Electrical Engineer
Career Collective
King of Prussia, PA
We are seeking an Electrical Engineer with experience in designing power distribution, lighting, lighting controls, fire alarm, and low voltage systems for commercial and/or residential…
Added 5 mins ago
Senior Software Engineer
Equifax, Inc
GA
…are a forward-thinking, committed, and enthusiastic software engineer who is passionate about…
Added 6 mins ago
Senior AI Engineer
Provectus
Brooklyn, NY · Manhattan, NY · NY · NJ · San Francisco Bay Area, CA
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Added 7 mins ago
Senior Plant Mechanic
Banner Health Corporate
United States
…want to work in a critical environment with state of the art building technology supporting an environment of patient care, please consider applying for this…
Added 8 mins ago
Senior MES Engineer
Barry-Wehmiller
Dallas, TX · Austin, TX · Fort Worth, TX
We're looking for an experienced MES Engineer to join our growing Systems Integration team. In this role, you'll help leading manufacturers modernize their operations by designing and…
Added 8 mins ago
Controls Engineer III (BMS)
Barry-Wehmiller
Austin, TX · San Antonio, TX
…Group has been contracted to deliver the I&C scope for the Building Management System (BMS) and Electrical Power Monitoring System (EPMS). Our responsibilities encompass engineering,…
Added 8 mins ago
Commissioning Manager
Barry-Wehmiller
St. Louis, MO
8+ years of experience in industrial control systems or building automation system troubleshooting and/or startup.
Added 8 mins ago
E
Staff Android Software Engineer
EchoStar
Englewood, CO
- $127,050 to $181,500 USD / year
Expertise in building scalable, responsive UI/UX using modern Android toolkits, such as Jetpack Compose
Added 8 mins ago
Service Project Administrator
CFO Trane U.S. Inc.-CFO
Tallahassee, FL
Manage procurement processes per project requirements. With guidance from Project Manager and/or Engineer, handle material ordering/tracking, issue purchase orders and subcontracts to…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$20 to $30 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $20 to $30 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $20/hr - $30/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.