Jobs in the United States

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Added 2 mins ago
A
Sr. Transportation Highway/Roadway Engineer - 8+ Years of Experience
AECOM
Ontario, CA
- $130,000 to $240,000 USD / year
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
Added 4 mins ago
Principal Nuclear Power Uprate Structural Engineer
Enercon services Inc
Kennewick, WA
As a valued member of our engineering team, you'll take on meaningful challenges that directly impact the safety, reliability, and performance of our clients' facilities. You'll support the…
Added 5 mins ago
Sr Director, AI/ML
Hewlett Packard Enterprise
San Jose, CA
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office
Added 5 mins ago
Senior Project Controls Analyst
Pacific Gas And Electric Company
Fresno, CA
…distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency…
Added 5 mins ago
Build Process Engineer
GM Performance Power Units
Concord, NC
Provide hands-on technical support to the assembly team, troubleshooting process, tooling, and software issues to minimize downtime.
Added 7 mins ago
Scientist II, Method Introduction & Support (MI&S)
USA - 3390 Baxalta U.S., Inc.
Los Angeles, CA
Must have strong verbal and written communication skills
Added 8 mins ago
C
Senior Backend/Full Stack Engineer
Clera
San Francisco, CA
- $100,000 to $200,000 USD / year
- Make pragmatic technical decisions that balance engineering quality with delivery speed.
Added 8 mins ago
Product Engineer - Japanese/Mandarin and English Bilingual
ONEPOWER Consulting
Morrow · Morrow, GA
Provide engineering support for product documentation and support materials, including packaging, installation and owner manuals, spare-parts sheets, and specification sheets, to help…
Added 9 mins ago
Software Engineer Sys 5
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 9 mins ago
Engineering Technician 3
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 9 mins ago
Hardware Designer 2
Lam Research
Fremont
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 9 mins ago
Mechanical Engineer 2
Lam Research
Fremont
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 10 mins ago
Software Engineer I, Data Platforms
Abnormal
Remote, United States
We’re looking for a Software Engineer I who is eager to learn and ready to take on meaningful technical challenges. You’ll work alongside experienced engineers, contribute to ambitious…
Added 10 mins ago
IT, AI Engineer
Castle Biosciences
Scottsdale, AZ
Typically, Monday through Friday in office 8-hour workday, exempt position, working from the Scottsdale, AZ office location
Added 10 mins ago
Mechanical Engineering Lead
Atomic Machines
Emeryville, CA
…control, and multi-physics processes. Reporting to our Director of Engineering, you’ll help set technical direction and own delivery for your team’s…
Added 13 mins ago
Manufacturing & Capital Engineer 2
ARA Brand
Madison, AL
Seeking a Manufacturing & Capital Engineer 2 to support, build, optimize, and sustain the production capability and operational mindset within the Prototype, Manufacturing and Integration…
Added 13 mins ago
C
Vision & Learning Intern
CoStar
Sunnyvale
- $40 to $50 USD / hour
This position is located in Sunnyvale, CA and offers a schedule of Monday to Thursday in office and the option to work from home on Friday · * Must have an expected graduation date of December 2027 - June 2029
Added 15 mins ago
Test Development Manager
Jabil Inc.
Austin, TX
In this role, you will drive technical strategies, lead talented engineering teams, and develop scalable software applications, automation solutions, and test infrastructure across multiple…
Added 15 mins ago
Vice President Operations, MPO
Q Materion Precision Optics and Thin Film Coatings Inc
Westford, MA
Education – University degree in engineering/ physics / related field of study in combination with training in economics or economics combined with a technical experience
Added 17 mins ago
Staff Automation Engineer
Dexcom
Remote, United States
You will be part of the Global Engineering team within Operations, tasked with end-to-end technical oversight of our manufacturing technologies spanning our suppliers, contract manufactures…
Added 18 mins ago
Site Procurement Manager
Haleon
Warren
Partner with Manufacturing, Supply Chain, Quality, Engineering and Finance to address procurement-related issues and support delivery of site objectives.
Added 18 mins ago
Principal AI Architect
Sanford Health
Remote, United States
Shift: 8 Hours - Day Shifts
Added 18 mins ago
BI Developer - ERP
FAITH TECHNOLOGIES INC
MENASHA, WI
Added 18 mins ago
Warehouse General Supervisor
General Motors
Hudson, WI
GM’s Customer Care and Aftersales (CCA) organization is a global organization that provides customer support and all post-vehicle purchase services, including vehicle parts, service, and…
Added 19 mins ago
Staff EMC Engineer, High Voltage
Rivian
Irvine, CA

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Jobs in the United States