Jobs in the United States

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Added 18 mins ago
Principal AI Architect
Sanford Health
Remote, United States
Shift: 8 Hours - Day Shifts
Added 18 mins ago
Staff EMC Engineer, High Voltage
Rivian
Irvine, CA
Added 20 mins ago
EC
Project Manager Key Accounts
Eaton Corporation
Waukesha, WI
- $86,000 to $126,000 USD / year
Coordinate with all functional departments including Plant Operations, Quality, Marketing, Engineering, Scheduling, Logistics and Warranty, etc. to identify and resolve technical and…
Added 20 mins ago
Senior Software Engineer
KOCH INDUSTRIES INC
GREEN BAY, WI
Added 20 mins ago
O
Enterprise Task Order Delivery Owner
Oracle
Madison, WI
- $91,400 to $187,000 USD / year
Align cross-functional teams, matrixed resources, and vendors across technical, clinical, operational, product, security, compliance, finance, contracts, and delivery areas to complete task…
Added 20 mins ago
Principal Solution Architect (SAP BRIM)
Lumen
Madison, WI
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
Added 20 mins ago
Lead Solutions Architect
Humana
Madison, WI
The Lead Solutions Architect partners closely with business leaders, product teams, engineering organizations, security, compliance, and enterprise architecture stakeholders to transform…
Added 20 mins ago
AT
Senior Enterprise Security Architect
Akamai Technologies, Inc.
Madison, WI
- $119,600 to $215,400 USD / year
Join our Enterprise Security Solution Engineering Group!
Added 21 mins ago
HT
Director Sales, Connected Services
Honeywell Technologies
Madison, WI
- $198,000 to $285,000 USD / year
YOU MUST HAVE:
Added 21 mins ago
Assistant Director Software Engineering
NORTHWESTERN MUTUAL LIFE INSURANCE
MILWAUKEE, WI
JOB REQUIREMENTS: About the RoleThe Assistant Director, Software Engineering, owns end-to-end technical quality and delivery execution across UI, services, and data platforms. This role is…
Added 21 mins ago
Appian Solution Architect-Technical Lead- Senior Manager
PwC
Milwaukee, WI
What You Must Have
Added 21 mins ago
Appian Solution Architect-Technical Lead-Director
PwC
Milwaukee, WI
What You Must Have
Added 30 mins ago
Application developer lead
Starbucks Coffee Company
Seattle
…leadership. Typical activities include leading requirements analysis, solution design, technical development, and process improvement coupled with the ability to drive efforts and solution…
Added 32 mins ago
Python Engineer Manager
Kemper
Saint Louis, MO
Kemper Auto is seeking a highly skilled Resident Actuarial Engineer Manager to integrate solution development and data engineering practices within actuarial processes. This role bridges…
Added 35 mins ago
Special Missions Software Engineer
Booz Allen Hamilton_United States
Fayetteville, NC
As a full stack developer, you can resolve a problem with a complete end-to-end solution in a fast, agile environment. If you’re looking for the chance to not just develop software, but to…
Added 35 mins ago
Digital Twin Creative Lead
Booz Allen Hamilton_United States
El Segundo, CA
…creative director, you know how to bridge the gap between art and engineering by creating meaningful narratives that engage users’ imaginations. Using interaction design techniques, you can…
Added 35 mins ago
Systems Engineer
Booz Allen Hamilton_United States
El Segundo, CA
…skills with big-picture thinking to make an impact on national security space missions? You understand your customer’s environment and how to verify and deliver the right systems for their…
Added 35 mins ago
Cloud Engineer, Mid
Booz Allen Hamilton_United States
Alexandria, VA
Are you looking for an opportunity to share your experience implementing security systems to safeguard our nation? Everyone is trying to “harness the cloud”, but not everyone knows how. As…
Added 39 mins ago
Appian Solution Architect - Director
PricewaterhouseCoopers Advisory Services LLC
Chicago, IL · Raleigh, NC · Charlotte, NC · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Baltimore, MD · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Albany, NY · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Austin, TX · Tulsa, OK · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Nashville, TN · New Orleans, LA · NY · Oklahoma City, OK · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
What You Must Have
Added 39 mins ago
Appian Solution Architect - Senior Manager
PricewaterhouseCoopers Advisory Services LLC
Chicago, IL · Raleigh, NC · Charlotte, NC · Cincinnati, OH · Cleveland, OH · Columbia, SC · Columbus, OH · Dallas, TX · Baltimore, MD · Richmond, VA · Rochester, NY · Rosemont, IL · Boston, MA · St. Louis, MO · Salt Lake City, UT · San Antonio, TX · Seattle, WA · Albany, NY · Stamford, CT · Tampa, FL · Atlanta, GA · Toledo, OH · Austin, TX · Tulsa, OK · Denver, CO · Des Moines, IA · Detroit, MI · Boca Raton, FL · Buffalo, NY · Florham Park, NJ · Fort Worth, TX · Greensboro, NC · Hartford, CT · Houston, TX · Grand Rapids, MI · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Little Rock, AR · Louisville, KY · Birmingham, AL · Fayetteville, AR · Melville, NY · Miami, FL · Milwaukee, WI · Minneapolis, MN · Nashville, TN · New Orleans, LA · NY · Oklahoma City, OK · Philadelphia, PA · Phoenix, AZ · Pittsburgh, PA · Portland, OR
What You Must Have
Added 41 mins ago
Staff Guidance Navigation and Control Software Engineer (GNC)
Anduril Industries
Costa Mesa, CA · Santa Ana, CA
Anduril's Maritime Division is transforming American sea power to meet the defining national security challenges of our era and secure our future of maritime dominance.
Added 42 mins ago
Systems Engineer - Level 4 (AHT)
Northrop Grumman
Redondo Beach
…technical thread capabilities to define a complete architecture…
Added 42 mins ago
Sentinel - Principal / Sr Principal Systems Engineer - 19242
Northrop Grumman
Roy
The successful candidate will support the team across the full systems-engineering life cycle, from use-case development through verification. You will collaborate closely with Integrated…
Added 52 mins ago
Principal Solution Architect (SAP BRIM)
Lumen
Oklahoma City, OK
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
Added 52 mins ago
Senior Front-End and Agentic-UI Engineer
Evolent
Oklahoma City, OK
Continuously identify opportunities to improve engineering productivity and solution quality through AI-enabled workflows and automation.

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Jobs in the United States