Jobs in the United States

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Technical Solution Engineer
Kentro
McLean, VA
- $145,000 to $165,000 USD / year
Kentro is hiring for a Technical Solution Engineer to support Solution Services of the CTO office in the full solution lifecycle by partnering with Business Development, customers, and…
Added just now
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Customer Service Engineer (VA ESOM)
Kentro
Albany, NY
- $28 to $32 USD / hour
Must have experience conducting routine system administration tasks and logging data in system admin logs
Added 2 mins ago
Space Electronics Test Systems Mechanical Design Engineer (Associate, Experienced and Lead)
The Boeing Company
El Segundo, CA
Boeing Space, Intelligence & Weapons Systems is currently hiring a Space Electronics Test Systems Mechanical Design Engineer (Associate, Experienced and Lead) to join us as part of our…
Added 2 mins ago
Senior Special Test Equipment Project Engineer
The Boeing Company
El Segundo, CA
Boeing Test and Evaluation (BT&E) is seeking a Senior Special Test Equipment Project Engineer to join the Special Test Equipment (STE) team in El Segundo, CA.
Added 13 mins ago
Software Engineer I, Data Platforms
Abnormal
Remote, United States
We’re looking for a Software Engineer I who is eager to learn and ready to take on meaningful technical challenges. You’ll work alongside experienced engineers, contribute to ambitious…
Added 13 mins ago
IT, AI Engineer
Castle Biosciences
Scottsdale, AZ
Typically, Monday through Friday in office 8-hour workday, exempt position, working from the Scottsdale, AZ office location
Added 22 mins ago
Staff EMC Engineer, High Voltage
Rivian
Irvine, CA
Added 22 mins ago
Healthcare Engineer
Veterans Affairs, Veterans Health Administration
Tomah, WI
Selective Service Registration is required for males born after 12/31/1959
Added 22 mins ago
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Continuous Improvement Engineer - Portage WI
Saint-Gobain
PORTAGE, WI
- $72,500 to $115,500 USD / year
The Continuous Improvement Engineer is responsible for identifying operational inefficiencies and leading initiatives that deliver measurable improvements in safety, quality, productivity,…
Added 22 mins ago
Quality Engineer Small Assembly
REHLKO
SHEBOYGAN, WI
Added 22 mins ago
Chief Information Security Officer (CISO), RFA
Titan
Remote, United States
AI is changing security faster than anything we've seen, and we want RFA to be the one leading it for its clients. RFA's clients answer to regulators, investors, and DDQs, and they expect…
Added 23 mins ago
Developmental Test Engineer
Zone 5 Technologies
San Luis Obispo, CA
…developmental testing. We are seeking a Developmental Test Engineer to plan and execute ground-based developmental tests that mature our designs, identify design deficiencies early, and…
Added 23 mins ago
Senior Identity System Engineer
Sanford Health
Marshfield, WI
Shift: 8 Hours - Day Shifts
Added 23 mins ago
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Cybersecurity Engineer
SHINE TECHNOLOGIES, LLC
JANESVILLE, WI
- $140,000 USD / year
Added 23 mins ago
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Senior Sustaining Electrical Engineer
Eaton Corporation
Appleton, WI · Waukesha, WI
- $86,000 to $126,000 USD / year
Eaton’s IS AER FMC Aerospace division is currently seeking a Senior Sustaining Electrical Engineer.
Added 23 mins ago
Senior Software Engineer
KOCH INDUSTRIES INC
GREEN BAY, WI
Added 23 mins ago
Software Engineer - AI
SHI
Madison, WI
Design application architectures that balance scalability, maintainability, security, and performance.
Added 23 mins ago
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Mechanical Engineer - Non Oily Waste (Part-time)
Noblis
Madison, WI
- Part-time
…life-cycle savings. Noblis is looking to hire a Mechanical Engineer to provide support to various ship programs for the US Navy in the areas of oil pollution abatement in the wastewater…
Added 23 mins ago
Lead Information Security Engineer - Red Team
Lumen
Madison, WI
Red Team - Lead Information Security Engineer
Added 23 mins ago
CrowdStrike Platform Senior Resident Consultant (Remote)
CrowdStrike
Madison, WI
…changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3…
Added 23 mins ago
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Software Engineer (Business Applications)
Pacific Northwest National Laboratory
Madison, WI
- $133,100 USD / year
…world's toughest challenges in science, energy, and national…
Added 24 mins ago
Associate Technical Engineer (Hybrid)
American Family Insurance - Corporate
Madison, WI
American Family Insurance is seeking an Associate Technical Engineer to support the design, implementation, and ongoing enhancement of enterprise API Management and Developer Enablement…
Added 24 mins ago
Principal Data Engineer
Abbott
Madison, WI
The Principal Data Engineer (IC) is a senior individual contributor and the accountable technical leader for assigned cross-domain initiatives and enterprise data engineering capabilities.…
Added 24 mins ago
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Server Tech Services Engineer II
Akamai Technologies, Inc.
Madison, WI
- $76,100 to $136,900 USD / year
As a Server Tech Services Engineer II, you will serve as a key technical leader. You will resolve high-severity hardware and network issues across Akamai's infrastructure. In this role, you…
Added 24 mins ago
Electrical Engineer IV
TRC ENVIRONMENTAL CORP
MADISON, WI

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Jobs in the United States