Jobs in the United States

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Added 2 mins ago
CC
Process Engineer
Clean Crop Technologies, Inc.
Hennessey, OK
- $85,000 to $110,000 USD / year
…surfaces in a dry, automated, and residue-free process. We are building a dynamic team of engineers and technicians, administrators, and scientists with a passion for innovation,…
Added 10 mins ago
C
Senior Backend/Full Stack Engineer
Clera
San Francisco, CA
- $100,000 to $200,000 USD / year
Join an engineering team building distributed messaging infrastructure that enables AI agents to work across popular communication platforms. You will own complex systems from architecture…
Added 11 mins ago
TEM Integration Engineer
Daimler Truck North America LLC
Portland, OR
Hybrid (4 days per week in-office / 1 day remote)
Added 12 mins ago
IT, AI Engineer
Castle Biosciences
Scottsdale, AZ
Typically, Monday through Friday in office 8-hour workday, exempt position, working from the Scottsdale, AZ office location
Added 13 mins ago
Materials Engineer (Metals)
Atomic Machines
Emeryville, CA
Atomic Machines is building the Matter Compiler™, the first in a new class of AI-native, all-digital manufacturing systems that build working machines directly from code. The Matter…
Added 18 mins ago
BR
Assistant Project Manager
Boutique Recruiting
Austin, TX
- $110,000 USD / year
Contribute to custom, high-end commercial details, such as building a true masonry fireplace instead of installing a prefabricated unit
Added 21 mins ago
Senior Software Engineer, AV Frameworks
General Motors LLC
Sunnyvale, CA · Seattle, WA
…systems reliable, observable, and fast. As a Senior Software Engineer, you will design and deliver the core communication and runtime building blocks used by AV/Robotics applications on…
Added 21 mins ago
Healthcare Engineer
Veterans Affairs, Veterans Health Administration
Tomah, WI
Selective Service Registration is required for males born after 12/31/1959
Added 21 mins ago
Sr. Quality Engineer
J W SPEAKER CORP
GERMANTOWN, WI
Added 21 mins ago
Traveling Assistant Engineer Self
TURNER CONSTRUCTION CO
GRAFTON, WI
Added 21 mins ago
Traveling Assistant Engineer Self
TURNER CONSTRUCTION CO
GRAFTON, WI
Added 21 mins ago
Manufacturing Engineer II
ManpowerGroup
Chetek, WI
Our client is seeking a Manufacturing Engineer II to join their team in the Quick Coupling division. As someone who enjoys turning ideas into reliable, high-quality production, you’ll help…
Added 22 mins ago
Traveling Assistant Engineer Self
TURNER CONSTRUCTION CO
GRAFTON, WI
Added 22 mins ago
Chief Information Security Officer (CISO), RFA
Titan
Remote, United States
…and the firms that serve them. RFA is part of Titan, which is building the AI workforce for…
Added 22 mins ago
Developmental Test Engineer
Zone 5 Technologies
San Luis Obispo, CA
We're building the next generation of munitions and unmanned systems for the United States and its allies. If you're driven by hard problems, energized by rapid innovation, and ready to…
Added 22 mins ago
Technical Support Engineer- Commercial Chillers
Trane Technologies
La Crosse, WI
As a Technical Support Engineer , you will provide technical support for the startup, operation and service of Trane Commercial Chiller equipment. Excellent customer service skills and…
Added 22 mins ago
Senior HVAC Engineer
Trane Technologies
La Crosse, WI
…truly autonomous buildings. We’re looking for a Mechanical Engineer who brings deep knowledge of HVAC system design, commissioning, and field implementation - someone who understands how…
Added 22 mins ago
Sales Application Engineer
MODINE MANUFACTURING COMPANY
RACINE, WI
Added 22 mins ago
Engineer Sr - Mechanical
Oshkosh Corporation
Oshkosh, WI
…innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every…
Added 22 mins ago
ST
Cybersecurity Engineer
SHINE TECHNOLOGIES, LLC
JANESVILLE, WI
- $140,000 USD / year
Added 23 mins ago
Product Manager
Meta
Madison, WI
Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity
Added 23 mins ago
Software Engineer - AI
SHI
Madison, WI
…role is ideal for engineers who love solving complex problems, building production software, and learning new technologies in a fast-moving AI…
Added 23 mins ago
Lead Information Security Engineer - Red Team
Lumen
Madison, WI
Red Team - Lead Information Security Engineer
Added 23 mins ago
Senior Director Software Engineering
Capital One
Madison, WI
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 23 mins ago
Engineer II - Construction
ALLIANT ENERGY CORP
MADISON, WI

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Jobs in the United States