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Engineer
BRIDGETON HOLDINGS GROUP
Miami, FL
- $18 to $19 USD / hour
We are looking for a hotel engineer to join our team! Engineers are responsible for performing general maintenance work to ensure hotel maintenance quality and safety standards are…
Added 1 min ago
AC
Senior Software Engineer - Cloud & Platform Security
ATOMS Careers page
San Francisco, CA
- $167,000 to $230,000 USD / year
As a Senior Software Engineer focused on Cloud & Platform Security, you’ll work directly with our Infrastructure team to secure the systems that manage and control our fleet. Rather than…
Added 1 min ago
AS
Quality Engineer
Advanced Structural Technologies
Oxnard, CA
- $85,000 to $115,000 USD / year
We are looking for a Quality Engineer to join our rapidly growing team. This position will be responsible for ensuring that manufactured components meet engineering specifications and…
Added 2 mins ago
ME
ME00702-Software Engineer / AI/ML Developer
Momentum Engineering, Inc.
Annapolis Junction, MD
- $200,000 to $245,000 USD / year
Must have active Top Secret/SCI clearance with NSA Full Scope Polygraph
Added 3 mins ago
Mechanical Engineer I
Thorlabs
Lafayette, CO
At Thorlabs, we design and manufacture components, instruments, and systems that transform the world by identifying, enabling, and accelerating key photonics (i.e., light-based)…
Added 3 mins ago
HPC & AI Infrastructure Engineer
Advanced Micro Devices, Inc
San Jose, CA
We are seeking an HPC & AI Infrastructure Engineer to join AMD IT’s Compute Platforms Engineering team. You will help design, deploy, automate, and operate CPU and GPU infrastructure…
Added 3 mins ago
Sr. Software Engineer - AI Triton Communication
Advanced Micro Devices, Inc
UNAVAILABLE, WA
Deep experience in compiler development, GPU software, distributed systems, or performance engineering
Added 3 mins ago
UEFI BIOS and Memory Firmware Engineer
Advanced Micro Devices, Inc
Austin, TX
Expertise in C programming for BIOS, firmware, embedded systems, or low-level system software; assembly knowledge is helpful.
Added 4 mins ago
Sr Advanced TIDES Engineer
General Dynamics Mission Systems, Inc
Scottsdale, AZ
As a Sr Advanced TIDES Engineer, you will serve as a senior cross-functional technical lead supporting the Test Integration & Development Environment for Spacecraft organization. This role…
Added 4 mins ago
Testing and Protection Engineer
Indianapolis, IN
…responsible for installing and maintaining protective relay and SCADA systems in IPL’s substations (4kV – 345kV) and power plants. The role supports Relay/SCADA technicians and manages…
Added 4 mins ago
A
Staff Backend Engineer, Agent Infrastructure
Airbyte
San Francisco, CA
- $250,000 to $280,000 USD / year
This is not an ML research or prompt engineering role. We're looking for an experienced backend or platform engineer who has built complex production systems and has also worked hands-on…
Added 4 mins ago
Sr Clinical Engineer Tech
Baptist Health
BIRMINGHAM, AL
At Baptist Health Brookwood Hospital the Sr Clinical Engineer Tech provides daily operations support and maintenance activities for identified equipment inventory. Ensures…
Added 4 mins ago
AU
Project Manager
Allied Universal
Wilmington, MA
- $90,000 to $130,000 USD / year
…Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued…
Added 4 mins ago
Technical Services Engineer III
ENFRA LLC
Houston, TX
The Technical Services Engineer (TSE) is a technical resource supporting Energy-as-a-Service (EaaS) projects. The TSE provides technical expertise and direction in the development and…
Added 5 mins ago
Senior Staff Software Engineer, Agentic Systems - Moveworks
ServiceNow
Mountain View, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 6 mins ago
W
Software Engineer Level 2
Wyetech
Linthicum Heights, MD
- $85.07 to $115.2 USD / hour
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 6 mins ago
Senior Electrical Engineer
Mission Critical Group
Belle Chasse, LA
Mission Critical Group (MCG) an end-to-end power systems and solutions provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical…
Added 6 mins ago
RF Cellular System Engineer SME
CACI International
Lorton, VA
SME with extensive experience to effectively operate, provide support to OTA operators through troubleshooting the radio and software configurations and operations of OTA systems.
Added 6 mins ago
Network Routing Design Engineer Senior
Leidos
Quantico, VA
Must possess an Information Assurance Technician (IAT) Level III certification in accordance with applicable DoD requirements · Must possess an Information Technology Infrastructure Library (ITIL) Version 3 Foundation certification
Added 6 mins ago
Project Engineer, DCCD
Amazon
Stafford, VA
As our Data Center Project Engineer, you will support the teams that build some of the most interesting electrical and mechanical systems in the world. You will be on the construction site,…
Added 6 mins ago
Mechanical Design Engineer - Level 2/3 - Dulles
Northrop Grumman
Dulles, VA
Must have the ability to obtain and maintain a U.S
Added 6 mins ago
Engineer Electrical Level 3/4 - Command and Data Handling - Dulles
Northrop Grumman
Dulles, VA
Northrop Grumman is seeking a technical leader to act as our Electrical Systems and Command & Data Handling (C&DH) Subsystem Engineer. You will be responsible for the Electrical System…
Added 6 mins ago
Senior Systems Engineer
Navy Federal Credit Union
Vienna, VA
Serve as the Product Owner for assigned systems and capabilities. Translate business needs into product priorities, requirements, workflows, and measurable outcomes. Own the backlog and…
Added 6 mins ago
Principal Application Engineer-Digital Platform Engineering
Navy Federal Credit Union
Vienna, VA · Winchester, VA
We are looking for an experienced Digital Engineer to provide technical leadership and direction across Digital, with a focus on security, technology strategy, architecture, and…
Added 6 mins ago
NDT Development Engineer
Nuclear Fuel Services
Lynchburg, VA
Must have demonstrated ability to work both independently with minimal supervision and as a part of a collaborative team · Must have proven analytical and creative problem-solving abilities

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Jobs in the United States