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RF Engineer III
Nevada Heat Treating LLC
Longmont, CO
Vitesse Systems is looking for a RF Engineer III to join the team in Longmont, Colorado! The RF Engineer III is responsible for the design and analysis of satellite technologies and…
Added just now
Engineer Senior
The Elevance Health Companies, Inc.
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The Engineer Senior is responsible for delivery of end to end application, system development and maintenance on complex multi technology platforms within assigned client group, business…
Added 1 min ago
Senior Data Center Engineer - AI / HCP Infrastructure
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Remote, United States
We are seeking a Senior Data Center Engineer to oversee critical infrastructure projects from initial site evaluation and utility coordination through engineering design, construction,…
Added 1 min ago
AS
Quality Engineer
Advanced Structural Technologies
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- $85,000 to $115,000 USD / year
We are looking for a Quality Engineer to join our rapidly growing team. This position will be responsible for ensuring that manufactured components meet engineering specifications and…
Added 1 min ago
WD
Applications Engineer
Western Digital
Irvine, CA
- $90,700 to $120,900 USD / year
We're seeking a detail-oriented engineer to be a part of the HDD validation team. You'll play a critical role in ensuring our drives meet the highest standards for reliability, performance,…
Added 2 mins ago
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Senior Fire Systems Engineer
Walt Disney Parks and Resorts U.S., Inc.
Lake Buena Vista, FL
- $101,600 to $136,100 USD / year
About the Role:The Senior Fire Systems Engineer plays a critical role with Facilities Asset Management (FAM) in safeguarding guests, cast members, and assets across Disney Experiences by…
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ME00702-Software Engineer / AI/ML Developer
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Annapolis Junction, MD
- $200,000 to $245,000 USD / year
Must have active Top Secret/SCI clearance with NSA Full Scope Polygraph
Added 3 mins ago
HPC & AI Infrastructure Engineer
Advanced Micro Devices, Inc
San Jose, CA
We are seeking an HPC & AI Infrastructure Engineer to join AMD IT’s Compute Platforms Engineering team. You will help design, deploy, automate, and operate CPU and GPU infrastructure…
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System Design Engineer, Data Center GPU
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Sr. Software Engineer - AI Triton Communication
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Lead Emulation Engineer
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We are looking for a dynamic, energetic Senior Emulation Lead Engineer to join our growing team. As a key contributor to the success of AMD’s Server products, you will be part of a team to…
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UEFI BIOS and Memory Firmware Engineer
Advanced Micro Devices, Inc
Austin, TX
Join AMD’s Client Platform BIOS and Firmware team as a hands-on firmware engineer developing silicon initialization and memory-subsystem firmware for next-generation client platforms. You…
Added 4 mins ago
Chief of Operations (DOE-G)
EMCOR Government Services, Inc.
Washington, DC
Directly supervises the following employees: Stationary Engineer Leads, Electricians, Plumbers, HVAC, EMCS Operator, Locksmith, Maintenance Mechanics, General Maintenance Workers and…
Added 4 mins ago
Testing and Protection Engineer
Indianapolis, IN
NERC O&P and CIP subject matter expert to lead team to required testing, documentation and improvements to documentation process
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Senior Project Engineer, Mission Critical
J.E. Dunn Construction Group Inc P
El Paso, TX
The Senior Project Engineer will manage a small project or a component of a large or more complex project with oversight. This position will fully apply JE Dunn processes and tools to…
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Technical Services Engineer III
ENFRA LLC
Houston, TX
The role provides technical expertise across all phases of the commissioning (Cx) process and collaborates with the engineer of record to optimize system performance and develop practical…
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Chief Engineer
Marriott
SAN FRANCISCO, CA
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
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Chief Engineer
Marriott
Orlando, FL
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
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Senior Staff Software Engineer, Agentic Systems - Moveworks
ServiceNow
Mountain View, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
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Lead Engineer, Data & Analytics Systems & App Administration
AmerisourceBergen Services Corporation
Remote, United States
The Lead Engineer, Data & Analytics Systems & Application Administration is a member of the Data & Analytics team, working alongside operational engineers, platform engineers and BI…
Added 6 mins ago
AV Design Engineer
Insight Global
Fries, VA
Insight Global is seeking an AV Design Engineer 3 for a leading client in the security and electronic systems industry. This candidate will play a key role in designing and engineering…
Added 6 mins ago
Controls Engineer 2 – Generator Paralleling / Power Controls - Tysons/Balt
Insight Global
Fries, VA
The Controls Engineer 2 will support the design, programming, testing, troubleshooting, startup, and commissioning of generator paralleling and power control systems.
Added 6 mins ago
Controls Engineer 3 – Microgrid Design - Tysons/Balt
Insight Global
Fries, VA
The Controls Engineer 3 will design, develop, program, test, and commission microgrid control and power automation solutions.
Added 6 mins ago
W
Software Engineer Level 2
Wyetech
Linthicum Heights, MD
- $85.07 to $115.2 USD / hour
Software Engineer – Java / Malware Analysis Modernization
Added 6 mins ago
Engineer - Project Engineer-Design Lead
Lilly
Henrico, VA
Pharmaceutical process or project engineer experience.

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Nov 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Jobs in the United States