Jobs in the United States

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Added 1 min ago
C++ Software Engineer
Talan
New York, NY
Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting with technological expertise.
Added 1 min ago
Forward Deployed Engineer
Judi Health
NY
The Forward Deployed Engineer is a developing-to-proficient technical professional who partners directly with business teams to design, build, and deliver AI agents, automations,…
Added 2 mins ago
RF Engineer III
Nevada Heat Treating LLC
Longmont, CO
Vitesse Systems is looking for a RF Engineer III to join the team in Longmont, Colorado! The RF Engineer III is responsible for the design and analysis of satellite technologies and…
Added 3 mins ago
Senior Data Center Engineer - AI / HCP Infrastructure
JeffreyM Consulting
Remote, United States
We are seeking a Senior Data Center Engineer to oversee critical infrastructure projects from initial site evaluation and utility coordination through engineering design, construction,…
Added 3 mins ago
Field Engineer III - Mechanical
Worley
Baytown, TX
…high-quality construction execution. As a Mechanical Field Engineer III, you will work directly at the project site to interpret design requirements, evaluate field conditions, resolve…
Added 3 mins ago
WD
Applications Engineer
Western Digital
Irvine, CA
- $90,700 to $120,900 USD / year
WD is building the infrastructure behind the AI-driven data economy.
Added 4 mins ago
ME
ME00702-Software Engineer / AI/ML Developer
Momentum Engineering, Inc.
Annapolis Junction, MD
- $200,000 to $245,000 USD / year
Must have active Top Secret/SCI clearance with NSA Full Scope Polygraph
Added 4 mins ago
Strategic Account Executive, Engineering and Construction
Bloom Energy
San Jose, CA
…energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide…
Added 4 mins ago
Strategic Account Executive, Data Center Integrators
Bloom Energy
San Jose, CA
Bloom Energy is seeking a Strategic Account Executive, Data Center Integrators to develop strategic relationships with organizations that design, integrate, engineer, package, and deploy…
Added 5 mins ago
HPC & AI Infrastructure Engineer
Advanced Micro Devices, Inc
San Jose, CA
We are seeking an HPC & AI Infrastructure Engineer to join AMD IT’s Compute Platforms Engineering team. You will help design, deploy, automate, and operate CPU and GPU infrastructure…
Added 5 mins ago
System Design Engineer, Data Center GPU
Advanced Micro Devices, Inc
Austin, TX
We are seeking an experienced Hardware Design Engineer to join our Data Center Systems Engineering team and help develop the next generation of high-performance GPU platforms for AI and…
Added 5 mins ago
Sr. Software Engineer - AI Triton Communication
Advanced Micro Devices, Inc
UNAVAILABLE, WA
Drive performance optimization across compute and communication, including inter-GPU data movement, communication/computation overlap, memory hierarchy utilization, and GPU-driven…
Added 5 mins ago
Sr Advanced TIDES Engineer
General Dynamics Mission Systems, Inc
Scottsdale, AZ
As a Sr Advanced TIDES Engineer, you will serve as a senior cross-functional technical lead supporting the Test Integration & Development Environment for Spacecraft organization. This role…
Added 6 mins ago
A
Staff Backend Engineer, Agent Infrastructure
Airbyte
San Francisco, CA
- $250,000 to $280,000 USD / year
We’re on a mission to make data available and actionable to everyone, everywhere. With 700+ connectors, our platform powers analytics and gives AI agents the business context they need to…
Added 6 mins ago
Senior Staff Software Engineer, Agentic Systems - Moveworks
ServiceNow
Mountain View, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 7 mins ago
Lead Engineer, Data & Analytics Systems & App Administration
AmerisourceBergen Services Corporation
Remote, United States
The Lead Engineer, Data & Analytics Systems & Application Administration is a member of the Data & Analytics team, working alongside operational engineers, platform engineers and BI…
Added 8 mins ago
Senior Cybersecurity Engineer – Network Security, Zero Trust & Automation
General Dynamics Information Technology
Fairfax, VA
Palo Alto Networks Certified Network Security Engineer (PCNSE) | Palo Alto Networks - Palo Alto Networks
Added 8 mins ago
Senior Software Engineer (AI & Automation)
General Dynamics Information Technology
Fairfax, VA
Transform technology into opportunity as a Senior Software Engineer (AI & Automation) at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your…
Added 8 mins ago
Senior Cloud Systems Administrator Active Secret (TS Eligible)
General Dynamics Information Technology
Fairfax, VA
Lead modernization and migration efforts from legacy/on‑prem platforms to AWS and updated OS architectures, ensuring data integrity, evidentiary requirements, and chain‑of‑custody are…
Added 8 mins ago
Web Developer
CACI International
Chantilly, VA
Develop technical specifications, application designs, maintainable code, APIs, integrations, data-conversion routines, and SQL-based solutions.
Added 8 mins ago
Principal Data Architect
The MITRE Corporation
McLean, VA
This position requires 5 days per week on-site
Added 9 mins ago
Senior Product Designer
Phaidra
Remote, United States
As demand for AI grows, data centers need to get more out of the power and infrastructure they already have. Power, cooling, and compute are closely connected, and making them work…
Added 9 mins ago
D
Sr. ESM Platform Engineer
DDN
Santa Clara, CA
- $160,000 to $210,000 USD / year
DDN is looking for a senior engineer to select, build, and own an enterprise service management (ESM) platform that can support more than IT. This person will be the lead hands-on engineer…
Added 9 mins ago
D
Sr. Google Workspace Engineer
DDN
Santa Clara, CA
- $160,000 to $210,000 USD / year
We are hiring a senior Google Workspace engineer to become the internal technical owner of DDN's collaboration environment. This engineer will drive the Google Workspace, take the service…
Added 9 mins ago
Systems Engineer Lead
HII
Norfolk, VA
Linux, and/or Microsoft professional certification required · Security+ certification required

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Nov 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Jobs in the United States