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Project Structural Engineer - Federal Engineering and Design
Olsson
Jefferson City, MO
Olsson is seeking a highly skilled and motivated Project Structural Engineer to join our Federal Engineering and Design Team, where your expertise will directly support the development of…
Added 2 mins ago
Rail Industrial Development Engineer - Transportation (Multiple Locations)
Burns & McDonnell
Kansas City, MO
+ Will direct and coordinate work associated with the study and/or design of civil site development infrastructure systems, including but not limited to rail and stormwater.
Added 2 mins ago
Network Administrator (Korean Bilingual)
SBT Global, Inc.
Irvine, CA
Manage WAN circuits, Layer 3 switching, and company network infrastructure.
Added 3 mins ago
Principal Engineer - Core Platform Services
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
As a Principal Engineer you set the strategy for software development and/or infrastructure engineering at Target. You set the direction for how software and infrastructure engineering…
Added 3 mins ago
Sr Engineering Manager - Core Platform Services
Target Enterprise Inc
Minneapolis, MN
…design scalable platforms, modern data ecosystems, and resilient infrastructure that allow thousands of engineers to deliver secure, high performing systems at enterprise…
Added 3 mins ago
Electrical Engineer
Integra
Dallas, TX · Houston, TX
The Data Center Electrical Design Engineer will develop and manage the design of electrical infrastructure and related systems for complex data centers. The incumbent will coordinate and…
Added 3 mins ago
Senior Mechanical Engineer - HVAC Design
Olsson
Kansas City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our…
Added 3 mins ago
Senior Mechanical Engineer - HVAC Design
Olsson
North Kansas City, MO
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our…
Added 3 mins ago
Network Engineer
Caris MPI, Inc.
Irving, TX
…Information Technology team with the addition of an IT Network Engineer. This individual will take daily direction from the Manager of Networking, and be responsible for design,…
Added 3 mins ago
CyberArk Engineer/IAM/Remote
Kelly Services
Remote, United States
A leading organization is looking for a CyberArk Engineer to join its growing cybersecurity and identity security team. This is a fully remote, full-time opportunity to work with…
Added 3 mins ago
Principal Software Engineer
Magna Services of America, Inc.
Lowell, MA
Principal Software Engineer wanted in Lowell, MA to define and drive the architectural vision for backend systems and cloud infrastructure. Mentor engineering teams, establish best…
Added 3 mins ago
Staff Electrical Engineer - Aviation & Federal (Kansas City)
Burns & McDonnell
Kansas City, MO
The Staff Electrical Engineer will join dynamic project teams to deliver world-class designs for cutting-edge projects across aviation and federal sectors. This includes designing…
Added 3 mins ago
Senior Electrical Engineer - Aviation & Federal (Kansas City)
Burns & McDonnell
Kansas City, MO
The Senior Electrical Engineer will join dynamic project teams to deliver world-class designs for cutting-edge projects across aviation and federal sectors. This includes designing…
Added 4 mins ago
Senior Engineer, Process Data Science and Statistics
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
The Sr Engineer will develop and maintain analytical workflows for multivariate process monitoring, predictive modeling of batch outcomes from incoming material, and anomaly detection on…
Added 4 mins ago
Principal Software Engineer
The MITRE Corporation
McLean, VA · Bedford, MA
…the world a safer place. The Cloud and Distributed Software Systems Department focuses on delivering robust, resilient, scalable solutions that account for all qualities cloud environments…
Added 4 mins ago
Senior Software Engineer
Envista Holdings Corporation
Quakertown, PA
We are seeking a Senior Software Engineer to help build and enhance cloud-connected software and web experiences that extend our imaging solutions with AI-driven capabilities.
Added 4 mins ago
EC
Electrical Engineer - Energy Storage & EV Infrastructure
Eaton Corporation
Moon Township, PA
- $97,000 to $143,000 USD / year
Eaton’s ES AMER ARS division is currently seeking a Electrical Engineer - Energy Storage & EV Infrastructure. The position will be based at our facility in Moon Township, PA. The position…
Added 4 mins ago
E
Section Engineer - Transformer SME
Exelon
Malvern, PA
- $112,000 USD / year
The Section Engineer provides technical leadership in the planning, design, and execution of projects involving Exelon's utility infrastructure including electric or gas distribution,…
Added 4 mins ago
E
Prin Engineer - T&S Real Time & Compliance
Exelon
Malvern, PA
- $122,400 USD / year
Strong knowledge of telecommunications infrastructure supporting utility operations, including fiber optic networks, MPLS, microwave radio systems, RTU communications, IEC 61850, DNP3, and…
Added 4 mins ago
Unified Communications Engineer Senior
Geisinger System Services
Danville, PA
Added 5 mins ago
Senior Electrical Project Engineer
Weston Solutions Inc.
WEST CHESTER, PA
…our changing world as a premier provider of environmental and infrastructure services for over sixty years. In both the public and private sectors our teams help identify, solve, mitigate,…
Added 5 mins ago
Senior Structural Engineer
Worley Parsons
Reading, PA
Added 5 mins ago
Associate Automation Engineer - 2nd Shift
GlaxoSmithKline LLC
King of Prussia, PA
Added 5 mins ago
O
Senior Core Infrastructure Engineer - Nashville, TN
Oracle
Harrisburg, PA
- $79,200 to $209,500 USD / year
Designs, implements, and optimizes components in distributed systems with an emphasis on scalability, resiliency, and operability. Delivers features and load/performance tests; leverages…
Added 5 mins ago
AWS Connect Developer
ASM Research, An Accenture Federal Services Company
Harrisburg, PA
Experience consistent with the Cloud Engineer II standard: 8–15 years of IT experience, including 3–4 years of cloud engineering experience, and at least 4 years debugging Microsoft Windows…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$23 to $43 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $23 to $43 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $23/hr- $43/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.