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Added 7 mins ago
Leadership Technical Program Manager II, Asset Reliability and Operations, Data Centers
Google
New York, NY · Council Bluffs, IA · Papillion, NE · New Albany, OH · The Dalles, OR · Sunnyvale, CA
Experience with reliability methodologies (e.g., RCM, CBM, FMEA, Weibull analysis) or enterprise maintenance systems (e.g., CMMS, Maximo).
Added 19 mins ago
Live Fire Structures Test & Evaluation Engineer (Associate, Experienced or Senior)
The Boeing Company
Berkeley, MO
Boeing is seeking a Live Fire Structures Test & Evaluation Engineer (Associate, Experienced or Senior) , to work in the Structures and Mechanical Test (STR) capability as part of the…
Added 20 mins ago
Information Assurance Security Engineer - Top Secret
General Dynamics Information Technology
Arnold, MO
General Dynamics Information Systems (GDIT) is seeking a Security Engineer to provide expert technical services on all aspects of Information Security.
Added 22 mins ago
Mainframe Technical Engineer
Highmark Health
Jefferson City, MO
…COUPLING FACILITY technical ecosystem including infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical professionals, analysts, and…
Added 29 mins ago
CO
IT Technical Manager
City of Minneapolis
Minneapolis, MN
- $131,192 to $178,470 USD / year
…is responsible for developing and implementing technological systems that support the overall goals of the IT department. This includes researching new technologies, evaluating their…
Added 30 mins ago
TT
Senior Full Stack Engineer
True Talent Solutions Partners
Boston, MA
- $185,000 to $210,000 USD / year
- Help establish secure, enterprise-ready systems that meet HIPAA and SOC 2 requirements.
Added 42 mins ago
Staff Customer Engineer, Platform and Devices Enterprise Solutions
Google
San Jose, CA · Mountain View, CA · San Francisco, CA
Experience with enterprise operating systems, with a preference for Secure Enterprise Browser management.
Added 43 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Cheyenne, WY
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 47 mins ago
M
Site Reliability Engineer II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
The Enterprise IAM Active Directory (AD) team engineers and operates secure, reliable, and resilient identity infrastructure supporting critical authentication services across Microsoft. We…
Added 1 hour ago
Agile Product Owner
Trinzic
Beavercreek Township, OH
3+ years of experience serving as a Product Owner, Product Manager, Systems Engineer, or similar Agile leadership role.
Added 1 hour ago
Emerging Technology Integration Engineer
Trinzic
Beavercreek Township, OH
We are seeking an experienced Emerging Technology Integration Engineer that provides technical and engineering support for Government-led prototyping initiatives involving next-generation…
Added 1 hour ago
Zero Trust Architecture (ZTA)
Trinzic
Beavercreek Township, OH
We are seeking an experienced Zero Trust Architecture (ZTA) Architect/Engineer that will support the design, development, implementation, and continuous improvement of Zero Trust…
Added 1 hour ago
Mechanical Engineer - Heat and CBRN
Hunter Defense Technologies Inc
Geneva, OH
…industrial customers, is looking for a dynamic, hands-on Mechanical Engineer in Geneva, OH. This engineer will develop heater systems and Chemical, Biological, Radiological Nuclear (CBRN)…
Added 1 hour ago
Principal Software Engineer
UST GLOBAL INC
Mason, OH
Role description Developer III - Software Engineer The Role We are seeking a skilled and motivated Software Engineer with 5-8 years of experience in designing, developing, and maintaining…
Added 1 hour ago
Senior IS Systems Administrator
Modern Technology Solutions, Inc.
Dayton, OH
The Senior Systems Administrator develops and maintains all systems, applications, security and network configurations.Responsible for installing new software releases, system upgrades,…
Added 1 hour ago
Network Systems Engineer
Modern Technology Solutions, Inc.
Dayton, OH
MTSI is seeking a Systems Engineer with a TS/SCI clearance to provide support to a Government Program Management Office/Program Manager at Wright-Patterson Air Force Base, OH. The Systems…
Added 1 hour ago
Software Engineer 2 - Mobile Developer (iOS & Android)
U.S. Bank
Cincinnati, OH
Experience developing features that integrate with backend systems, APIs, messaging frameworks, authentication services, and enterprise platforms
Added 1 hour ago
Automation Developer Analyst
Altimetrik, Inc
Cincinnati, OH
Desired Skills/Duties: DUTIES: Provide middleware, cloud, and application server support for enterprise payment and customer-channel applications across WebSphere Application Server and AWS…
Added 1 hour ago
Sr Technical Security Product Owner (DevSecOps Engineering)
Humana
Columbus, OH
You apply product thinking and systems thinking to prioritize work that delivers sustainable value - weighing dependencies, feedback loops, and long-term technical debt against short-term…
Added 1 hour ago
Summer 2027 AI Services and Platforms Software Engineer Graduate Intern
Highmark Health
Columbus, OH
The Summer 2027 AI Services and Platforms Software Engineer Graduate Internship provides graduate students with an opportunity to gain hands-on experience building scalable, cloud-native…
Added 1 hour ago
EG
Data Engineer
Eliassen Group
Cincinnati, OH
- $55 to $60 USD / hour
Our client seeks a Data Engineer to design, build, and support scalable, production-ready data solutions using Snowflake, dbt, SQL, and related enterprise technologies. The role translates…
Added 1 hour ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Columbus, OH
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 1 hour ago
Sentinel - Principal / Sr Principal Systems Engineer - 19242*
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a Principal Systems Engineer/Sr. Principal Systems Engineer. This opening is in Roy, UT and will support the Sentinel Program. Northrop Grumman…
Added 1 hour ago
Lead AI Engineer
Jobgether
Remote, United States
We are seeking an experienced Lead AI Engineer to drive the design, development, and deployment of advanced generative AI and agentic systems supporting mission-critical government…
Added 1 hour ago
J
Full-Stack Platform Engineer
Jobgether
Remote, United States
- $190,000 to $215,000 USD / year
We are seeking an experienced Full-Stack Platform Engineer to provide technical leadership and hands-on engineering for a secure enterprise data analytics platform supporting federal…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$23 to $43 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $23 to $43 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $23/hr- $43/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.