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Added 3 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Montpelier, VT
As one of the Lab’s most senior technical leaders, you will architect systems that turn frontier AI into autonomous, trustworthy cyber defense - from the sensor to the cloud. You will write…
Added 3 mins ago
Senior Technical Project Manager
Zayo
Montpelier, VT
…define and manage dependencies, manage milestones, generate technical documentation, and meet or exceed KPIs. They are a key project planner, trusted advisor, and hands-on leader who…
Added 3 mins ago
Senior Director, AI Security Systems (Remote)
CrowdStrike
Montpelier, VT
This role combines people leadership, technical depth and strategic influence. You will set the engineering strategy and roadmap, hire and develop exceptional leaders, and own delivery of…
Added 3 mins ago
Software Engineer II
Amentum
Montpelier, VT
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges…
Added 3 mins ago
Group Product Manager, Privacy
Ford Motor Company
Montpelier, VT
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and…
Added 4 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Montpelier, VT
Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking an FRCS…
Added 4 mins ago
EG
Senior Java Full-Stack Developer
Eliassen Group
Montpelier, VT
- $70 to $80 USD / hour
Our client is seeking a Senior Java Full-Stack Developer to design, build, and support scalable software solutions across the full application stack. This individual will work as part of a…
Added 4 mins ago
G
Structures Group Manager PE - Transportation Bridges
GPAC
Lone Tree, CO
- $145,000 to $175,000 USD / year
Our client, a respected multi-state transportation engineering consultancy, is planning for the future of its bridge and structures practice in the Denver area. They're looking for a senior…
Added 4 mins ago
G
Structures Group Manager PE - Transportation Bridges
GPAC
Littleton, CO
- $145,000 to $175,000 USD / year
Our client, a respected multi-state transportation engineering consultancy, is planning for the future of its bridge and structures practice in the Denver area. They're looking for a senior…
Added 4 mins ago
G
Structures Group Manager PE - Transportation Bridges
GPAC
Parker, CO
- $145,000 to $175,000 USD / year
Our client, a respected multi-state transportation engineering consultancy, is planning for the future of its bridge and structures practice in the Denver area. They're looking for a senior…
Added 4 mins ago
G
Structures Group Manager PE - Transportation Bridges
GPAC
Aurora, CO
- $145,000 to $175,000 USD / year
Our client, a respected multi-state transportation engineering consultancy, is planning for the future of its bridge and structures practice in the Denver area. They're looking for a senior…
Added 4 mins ago
G
Structures Group Manager PE - Transportation Bridges
GPAC
Centennial, CO
- $145,000 to $175,000 USD / year
Our client, a respected multi-state transportation engineering consultancy, is planning for the future of its bridge and structures practice in the Denver area. They're looking for a senior…
Added 8 mins ago
Aerodynamicist
Ford
Long Beach, CA · Long Beach
…successful candidate will have a proven record of applying deep technical understanding to real world design problems to produce creative solutions. You will work dynamically with cross…
Added 15 mins ago
Project Leader Middletown RI
Serco
Fort Dix, NJ · Colts Neck, NJ · Camden, NJ · Cape May, NJ
Adhere to quality objectives, technical metrics, and schedules
Added 15 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Trenton, NJ
As one of the Lab’s most senior technical leaders, you will architect systems that turn frontier AI into autonomous, trustworthy cyber defense - from the sensor to the cloud. You will write…
Added 15 mins ago
Senior Director, AI Security Systems (Remote)
CrowdStrike
Trenton, NJ
This role combines people leadership, technical depth and strategic influence. You will set the engineering strategy and roadmap, hire and develop exceptional leaders, and own delivery of…
Added 15 mins ago
Senior Technical Project Manager
Zayo
Trenton, NJ
…define and manage dependencies, manage milestones, generate technical documentation, and meet or exceed KPIs. They are a key project planner, trusted advisor, and hands-on leader who…
Added 24 mins ago
Commissioning Manager
Skanska USA
Hillsboro, OR
…proven ability to read and interpret complex MEP designs and technical details; a bachelor’s degree in electrical or mechanical engineering or equivalent experience (including relevant…
Added 29 mins ago
Chief AI Strategist
N-able
Morrisville, NC
…to end setting direction across the portfolio, defining the technical and ethical standards every AI capability must meet, and serving as N-able's leading voice on AI to partners, analysts,…
Added 33 mins ago
H
R&D Writing System Engineer
HP
Corvallis
- $93,400 to $143,800 USD / year
…characterization, experimental design, advanced problem solving, and technical leadership to advance technology from ideation to maturation to support new product introduction…
Added 37 mins ago
Maintenance Engineer (Engineer 1) - MSS Talent Development Program
Los Alamos National Laboratory
Los Alamos, NM
…problems affecting maintenance programs. Introductory knowledge of Engineering principles and procedures, design guides, and appropriate standards. Ability to understand and interpret…
Added 37 mins ago
Electromagnetics and Quantum Sensors Postdoc
Los Alamos National Laboratory
Los Alamos, NM
Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in science and engineering on behalf of national security. The Non-destructive Testing and…
Added 37 mins ago
Computational Thermofluids Postdoctoral Research Associate
Los Alamos National Laboratory
Los Alamos, NM
…position developing computational heat and fluid methods and software. In collaboration with their future mentor, they will propose a well-defined research plan that will allow them to…
Added 37 mins ago
Special Materials Machinist (Special Materials Machinist 2/3)
Los Alamos National Laboratory
Los Alamos, NM
Technical Knowledge : Fully proficient in the setup and operation of manual and CNC mills and lathes. Ability to program CNC machines utilizing conversational or CAM software. Fully…
Added 37 mins ago
Reliability Engineering Technologist 1/2
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the Engineering Technologist 1/2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$23 to $43 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $23 to $43 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $23/hr- $43/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.