Jobs in the United States

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Added 11 mins ago
Senior Security Engineer
PathAI
Boston, MA
We're looking for a Senior Security Engineer who thinks like a software engineer. You will make secure development the easy path at PathAI by embedding security into how our engineers…
Added 19 mins ago
Senior Juniper SRX Firewall Engineer
Jobgether
Remote, United States
The Senior Juniper SRX Firewall Engineer will play a critical role in maintaining and securing enterprise network infrastructure supporting mission-critical applications and operations.…
Added 26 mins ago
Transportation Supervising Engineer (Engineering)
State of Connecticut
Newington, CT
…accepting applications for an exciting Transportation Supervising Engineer (Engineering) opportunity in the Bureau of Engineering and Construction, Division of Facilities and Transit,…
Added 26 mins ago
SO
Transportation Planner 2 (40 Hour)
State of Connecticut
Newington, CT
- $91,979 to $132,381 USD / year
…serves as a working lead and subject matter expert on rail infrastructure planning, federal program coordination, and long-range investment strategy development for rail corridors in…
Added 26 mins ago
Transportation Engineer Trainee
State of Connecticut
Newington, CT
The State of Connecticut, Department of Transportation (DOT), is now accepting applications for Transportation Engineer Trainee positions at the DOT Headquarters in Newington, CT!…
Added 27 mins ago
TL
Vice President, Data Systems
The Los Angeles Lakers, Inc
El Segundo, CA
- $275,000 to $300,000 USD / year
…the organization’s data, software engineering, and technology infrastructure, overseeing the design, development, and continuous improvement of enterprise data platforms, applications, and…
Added 42 mins ago
Senior Cloud Cybersecurity Engineer (DoD ATO/RMF)
Unity Technologies Corp LLC
Myersville, MD
…clients. Job Overview We are seeking a Senior Cloud Cybersecurity Engineer (DoD ATO/RMF) to join our team. You will design, assess, and strengthen secure cloud-hosted IT environments…
Added 43 mins ago
Senior Systems Engineer - FinOps
Marriott
Bethesda, MD
The Senior Systems Engineer – FinOps is a senior technical specialist responsible for driving cloud cost optimization, financial accountability, and engineering-led efficiency across…
Added 43 mins ago
Lead Software Engineer - Java, Microservices, MuleSoft & API Development (Remote)
CareFirst
Baltimore, MD
The Lead Software Engineer provides technical leadership for the design, development, integration, testing, deployment, and support of enterprise-scale software solutions, APIs, and…
Added 43 mins ago
Principal AI/ML Engineer - TS/SCI w/ Poly
Parsons Corporation
Baltimore, MD
Ready for a challenge that puts you at the center of AI innovation for cyber operations? Are you an experienced AI/ML engineer who thrives in a fast-paced environment, enjoys turning…
Added 43 mins ago
Security Engineer
BOOZ, ALLEN & HAMILTON, INC.
Annapolis Junction, MD
…systems that protect an organization's data, networks, and IT infrastructure from cyber-attacks. In this position, you will focus on proactive defense by creating secure architectures and…
Added 43 mins ago
Senior Platform Engineer
RTI International
UNAVAILABLE
As a Senior Platform Engineer, you will play a key role in building and advancing cloud-native platform capabilities, with a focus on Kubernetes, infrastructure automation, CI/CD,…
Added 52 mins ago
J
System Engineer Manager, Information Technology
Jobgether
Remote, United States
- $135,000 to $150,000 USD / year
…applications and next steps. Our partner is looking for a System Engineer Manager, Information Technology based in the United…
Added 59 mins ago
Technical Support Engine PACS
RadNet
Somerville, MA
The Technical Services Engineer, RIS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This…
Added 1 hour ago
AI
Strategic Segment Proposal Engineer
ABB Inc
Colstrip, MT
- $100,500 to $160,800 USD / year
As a Strategic Segment Proposal Engineer, you will be responsible for developing Technical & Commercial Proposals for ABB Electrification's focused industry segments (data centers and…
Added 1 hour ago
Software Engineer II, Fullstack
PathAI
Boston, MA
Collaborate with product, design, machine learning, and infrastructure teams.
Added 1 hour ago
Systems Support Engineer
Western Lithium Corp
Winnemucca, NV
Added 1 hour ago
Systems Engineer for Large Public Venues (East Coast)
Hewlett Packard Enterprise
All, NY · All, DE · All, GA · All, PA · Boston, MA · All, NC · All, OH · All, MD · All, FL
The Systems Engineer for Large Public Venues on the East Coast will be mainly responsible for providing technical support and leadership in the creation of deliverable Wi-Fi and wireless…
Added 1 hour ago
PM
Lead Forward Deployed Engineer
Prologis Management
Denver, CO
- $200,000 to $285,000 USD / year
…throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply…
Added 1 hour ago
Performance Engineer - Sustainable Infrastructure Services
Johnson Controls Inc.
United States
As a member of the Sustainability Infrastructure Services (SIS) Team, the site performance engineer will participate in design-build and SIS infrastructure projects as a Facility…
Added 1 hour ago
Cloud Engineer
UMB Bank
Kansas City, MO
As a Cloud Engineer , you will be heavily participating in defining the organization's cloud platform strategy, designing enterprise cloud solutions, and enabling cloud adoption across the…
Added 1 hour ago
CO
Network Engineer - Public Works
City of San Jose
San Jose, CA
- $130,930.8 to $159,279.12 USD / year
…improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities. The…
Added 1 hour ago
[US] Electronic Engineer
EdgeCortix
Remote, United States
EdgeCortix seeks to hire a talented and experienced Electronic Engineer to join our US based team and lead the design and development of our board level hardware products, including PCBAs…
Added 1 hour ago
Developer Advocate
Wafer
San Francisco, CA
We're looking for a Developer Advocate: an engineer who can write and a marketer who can build. You'll make Wafer the obvious choice for developers who need fast inference, by showing them…
Added 1 hour ago
REMOTE Senior Amazon Connect Engineer
Insight Global
Baltimore, MD
Insight Global is seeking a Senior AWS Amazon Connect Engineer for a top power generation client. This individual will take ownership of the design, implementation, integration,…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$23 to $43 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $23 to $43 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $23/hr- $43/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.