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QA/QC Electrical Engineer
KURITA
Minneapolis-Brooklyn Park, MN
Kurtia America Inc. is seeking a detail-oriented QA/QC Electrical Engineer to plan, implement, and maintain quality assurance and quality control activities for electrical engineering,…
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KC
Wastewater Process Engineer II - Brightwater
King County
Woodinville, WA
- $54.77 to $69.43 USD / hour
The Wastewater Process Engineer II will play a key role on the WTD process team and will participate in a diverse body of work such as overseeing and providing technical support for…
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Regional Facilities Engineer
Hartwig Staffing
Oklahoma City, OK
Hartwig Staffing has partnered with a local growing oil and gas company that is adding a Facilities Engineer to their team. This will be a key role within the organization. Pay is $200K -…
Added 1 min ago
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Junior Structural Engineer
GPAC
Tampa, FL
- $60,000 to $80,000 USD / year
…plan with matching and profit sharing. As a Junior structural Engineer, expect to plan, organize, and execute a variety of projects across both private and public sectors. This position is…
Added 2 mins ago
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Geotechnical/Civil Engineer
GPAC
Casper, WY
- $80,000 to $120,000 USD / year
…retirement plan with matching and profit sharing. As a Geotechnical Engineer, expect to plan, organize, and execute a variety of projects across both private and public sectors. This…
Added 2 mins ago
Civil Engineer EIT
GPAC
Rockford, IL
…retirement plan with matching and profit sharing. As a Civil Engineer, expect to plan, organize, and execute a variety of projects across both private and public sectors. This Civil…
Added 2 mins ago
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Civil Engineer (Professional Engineer)
GPAC
San Antonio, TX
- $90,000 to $130,000 USD / year
A well-established, growing engineering firm, with a location in the area, is looking for a Professional Civil Engineer. They work hard to ensure projects are planned, designed, and managed…
Added 2 mins ago
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Civil Engineer (Professional Engineer)
GPAC
San Marcos, TX
- $90,000 to $130,000 USD / year
A well-established, growing engineering firm, with a location in the area, is looking for a Professional Civil Engineer. They work hard to ensure projects are planned, designed, and managed…
Added 2 mins ago
Transportation Licensed Engineer
GPAC
Saint Louis, MO
Added 2 mins ago
Civil Engineer EIT
GPAC
Sacramento, CA
…retirement plan with matching and profit sharing. As a Civil Engineer, expect to plan, organize, and execute a variety of projects across both private and public sectors. This Civil…
Added 2 mins ago
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Civil Engineer (Professional Engineer)
GPAC
Des Moines, IA
- $90,000 to $130,000 USD / year
A well-established, growing engineering firm, with a location in the area, is looking for a Professional Civil Engineer. They work hard to ensure projects are planned, designed, and managed…
Added 3 mins ago
Senior Software Technical Program Manager
Muon Space
San Jose, CA
3+ years of experience as a software engineer or in a similar technical role.
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Senior Software Engineer, Ground Station Platform
Muon Space
San Jose, CA
Muon is looking for a Senior Software Engineer to join our team and help scale our core platforms. In this role, you'll design foundational architecture, ship customer-facing features with…
Added 3 mins ago
Transportation Licensed Engineer
GPAC
Fort Lauderdale, FL
Added 3 mins ago
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Geotechnical Engineer
GPAC
Lexington, KY
- $80,000 to $120,000 USD / year
…retirement plan with matching and profit sharing. As a Geotechnical Engineer, expect to plan, organize, and execute a variety of projects across both private and public sectors. This…
Added 3 mins ago
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Civil Engineer (Professional Engineer)
GPAC
Estero, FL
- $90,000 to $140,000 USD / year
A well-established, growing engineering firm, with a location in the area, is looking for a Professional Civil Engineer. They work hard to ensure projects are planned, designed, and managed…
Added 3 mins ago
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Junior Structural Engineer
GPAC
Houston, TX
- $60,000 to $80,000 USD / year
…plan with matching and profit sharing. As a Junior structural Engineer, expect to plan, organize, and execute a variety of projects across both private and public sectors. This position is…
Added 4 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Concord, NH
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
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LCMS Field Service Engineer 1
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Join us at Thermo Fisher Scientific as a Field Service Engineer, where you'll contribute by ensuring our sophisticated scientific instruments operate at peak performance. In this role,…
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Senior Electrical Engineer - Space
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Due to continued growth, BAE Systems has an opening for a Senior Electrical Engineer in Hudson, NH. BAE Systems is one of the world's leading defense contractors and a stable Fortune 500…
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Test Engineer II - Microwave
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Entry Level Software Engineer
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Associate Support Engineer
Oracle
Concord, NH
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Senior Core Infrastructure Engineer - Nashville, TN
Oracle
Concord, NH
- $79,200 to $209,500 USD / year
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Intern - Marketing Operations
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…expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$23 to $43 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $23 to $43 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $23/hr- $43/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.