Jobs in the United States

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Added 4 mins ago
Data Warehouse/Microsoft Fabric Engineer
Parsons Transportation Group
Remote, United States
We are seeking a Data Warehouse Engineer to design, develop, and maintain scalable data warehouse solutions that support analytics, reporting, and application development. This role will…
Added 11 mins ago
Senior AI Engineer, Banking Technology
Citi
JERSEY CITY, NJ · Jersey City, NJ · Jersey City
Citi’s Banking Technology organization is seeking a highly hands-on Senior AI Engineer to design, build, and deploy cutting‑edge AI solutions for Investment, Corporate, and Commercial…
Added 12 mins ago
Principal Systems Engineer - FMS
Aerospace
United States
Implement and enforce security measures and compliance standards to safeguard systems and data.
Added 16 mins ago
R&D Engineer 4 (Welding Engineer)
Los Alamos National Laboratory
Los Alamos, NM
…various materials used in component manufacturing. Safety and security are a primary responsibility for all Laboratory employees. The R&D Engineer 4 assures safety and security compliance,…
Added 16 mins ago
Mechanical Facility Systems Engineer 2/3
Los Alamos National Laboratory
Los Alamos, NM
Engineering Services (ES) Division applies capabilities to enable the Laboratory's scientific and national security mission. Within ES, the Science and Technology Operations (STO)…
Added 16 mins ago
Materials Science Post-Bachelor's Engineer
Los Alamos National Laboratory
Los Alamos, NM
The MST-8 Materials Scattering Team is seeking a post-bachelor's engineer to support in situ microstructural characterization using neutron and synchrotron X-ray sources. The successful…
Added 16 mins ago
Intern - Marketing Operations
Acxiom
Albuquerque, NM
…expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real…
Added 16 mins ago
Sr Mechanical Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Mechanical Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation…
Added 16 mins ago
Sr Electrical Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Electrical Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation…
Added 16 mins ago
Senior Radiology Clinical Specialist - West Coast
Medtronic
Albuquerque, NM
…navigation and robotic guidance systems, advanced imaging, and data-driven planning tools for complex spine and cranial procedures. Platforms such as AiBLE connect these technologies to…
Added 16 mins ago
Senior/Principal Mechanical Engineer - Experimental Solid Mechanics, Onsite
Sandia National Laboratories
Albuquerque, NM
Join a diverse team that helps tackle some of the most challenging issues facing our nation's security! We are seeking a highly motivated R&D Mechanical Engineer to join our dynamic team in…
Added 16 mins ago
Sr Surety Engineer
Leidos
Albuquerque, NM
Leidos Defense Systems is seeking a highly motivated Sr Surety Engineer who loves collaboration and being a part of something big, to join our team. This role drives the implementation of…
Added 16 mins ago
Computing Infrastructure Engineer, System Administrator Network Management & Virtualization Focus, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking a motivated and skilled Computing Infrastructure Engineer (CIE) to join our High Security Operations IT Services team. This role supports the full lifecycle management of…
Added 16 mins ago
Senior/Principal Software Solutions Architect - Data Integration Framework, Hybrid
Sandia National Laboratories
Albuquerque, NM
…problem-solving; troubleshoot issues across presentation, application, and data layers; and coordinate with software, database, infrastructure, cybersecurity, and stakeholder teams to…
Added 16 mins ago
O
Senior Core Infrastructure Engineer - Nashville, TN
Oracle
Santa Fe, NM
- $79,200 to $209,500 USD / year
…operability. Delivers features and load/performance tests; leverages data plane platforms and distributed state tools for high-volume retrieval, storage, and processing; and reviews peers’…
Added 16 mins ago
AWS Connect Developer
ASM Research, An Accenture Federal Services Company
Santa Fe, NM
…connect customer interactions with enterprise applications and data stores. This position supports reliable contact routing, efficient data access, and a consistent caller…
Added 16 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Santa Fe, NM
We are seeking a Distinguished Engineer who has built AI and security systems that operate in the real world and stop real adversaries.
Added 16 mins ago
Planner II
Lumen
Santa Fe, NM
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure,…
Added 16 mins ago
O
Senior Database Site Reliability Engineer – Oracle Database and GoldenGate (IC3)
Oracle
Santa Fe, NM
- $81,100 to $187,000 USD / year
Oracle Health Database Services is seeking a highly experienced, Site Reliability Engineer to lead database reliability engineering across mission-critical healthcare platforms.
Added 16 mins ago
AT
Network Infrastructure Engineer II
Akamai Technologies, Inc.
Santa Fe, NM
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 16 mins ago
Mainframe Technical Engineer
Highmark Health
Santa Fe, NM
5 years of technical governance, quality, and technical security best practices
Added 16 mins ago
Lead Site Reliability Engineer - Remote
SitusAMC
Santa Fe, NM
Manage IAM roles and conduct basic security audits
Added 16 mins ago
Software Engineer
Teradata
Santa Fe, NM
…Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full…
Added 16 mins ago
Senior Network Engineer
Cognizant
Santa Fe, NM
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
Added 16 mins ago
Software Engineer II
Amentum
Santa Fe, NM
…address their most significant and complex challenges in science, security and sustainability. Headquartered in Chantilly, Virginia, we have approximately 50,000 employees in more than 70…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$23 to $43 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $23 to $43 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $23/hr- $43/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.