Jobs in the United States

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Added 1 min ago
Tooling Design Engineer - Cast Iron Foundry
Hodges, SC
Caterpillar is seeking a Tooling Design Engineer – Cast Iron Foundry to join our team in Hodges, South Carolina.
Added 1 min ago
BW
Supplier Quality Engineer
Boston Whaler Inc.
Edgewater, FL
- $76,000 to $110,000 USD / year
As part of the talented Boston Whaler team, the role of a Supplier Quality Engineer is to provides strategic and tactical support to Manufacturing by executing quality activities; such as:…
Added 7 mins ago
Client Technology - Senior Software Engineering with AI Capabilities
EY
Des Moines, IA
Leads the delivery of solution or infrastructure development services for a large or more complex project, using strong technical capabilities and outstanding hands-on experience!
Added 7 mins ago
Account Manager II
Arrow Electronics
Des Moines, IA
…existing customers by using cases and ability to communicate solution values of products and services. Executes on solutions selling through knowledge offerings. Grows profit and maximizes…
Added 11 mins ago
Senior Software Engineer (S&O) - Team Lead/Manager
Ascom
Morrisville
Join Ascom as a Senior Software Engineer (S&O) and play a key technical leadership role in delivering complex software solutions for customer projects. Working as part of the delivery PMO,…
Added 12 mins ago
E
Staff Android Software Engineer
EchoStar
Englewood, CO
- $127,050 to $181,500 USD / year
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
Added 12 mins ago
E
Staff Android TV UI Engineer
EchoStar
Englewood, CO
- $127,050 to $181,500 USD / year
Provide technical mentorship to senior and mid-level engineers while leading peer code reviews and architectural assessments
Added 12 mins ago
Account Manager - Direct Rental Sales (DRS)
CFO Trane U.S. Inc.-CFO
Wilmington, MA · East Providence, RI · Rocky Hill, CT
2) Technical Solution Design & Application Sizing
Added 21 mins ago
Senior Systems Engineer - Traffic Management
Nubank
Palo Alto, CA · Miami, FL
…understand needs, align on priorities and turn them into clear technical plans and milestones that are connected to the team’s…
Added 21 mins ago
JL
Engineer VI - Special Projects
JT4, LLC
Colorado Springs, CO
- $126,000 to $200,000 USD / year
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better…
Added 24 mins ago
Sr Advisory Solution Consultant - Identity Security, AMER (Armis/Veza)
ServiceNow
Remote, United States
Lead technical discovery, architectural discussions, executive workshops, and strategic solution engagements.
Added 25 mins ago
Systems Engineer I/II - Network
Clayton
Certification in an IT System Administration/Engineer discipline (e.g., Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE), etc.) preferred
Added 27 mins ago
Software Engineer
Riverside Research Institute
Beavercreek, OH
…play a key role in system integration efforts, contribute to technical solution development, and help transition research concepts into robust software used in laboratory and field…
Added 27 mins ago
Operations Software Engineer - Operations
Signant Health
United States
Operations Software Engineer (UP - GTD) – Works with Global Project Management and the Solution team to understand business requirements for assigned tasks
Added 28 mins ago
Staff Engineer, Field Applications
Analog Devices Inc.
CA
Assist Sales and FAE team in coordinating technical resources required to implement solution proposals
Added 31 mins ago
UG
Principal Information Security Engineer
UnitedHealth Group
Eden Prairie, MN
- $112,700 to $193,200 USD / year
Collaborate with directors, managers, and other technical personnel to ensure mitigation of security risks pertaining to the company
Added 34 mins ago
Cybersecurity Engineer II (Contract to Hire)
Mirion
Carrollton, TX
The Engineer II, Cybersecurity Engineering contributes to the delivery of secure command-and-control systems for nuclear and other critical infrastructure environments. Responsibilities…
Added 34 mins ago
Senior Software Engineer, GRC
Reddit
Remote, United States
We’re hiring a GRC Software Engineer to build and improve the software that supports Reddit’s security and compliance programs. You will design, implement, and maintain integrations, data…
Added 35 mins ago
A
Software Engineer
Actalent
St. Louis, MO
- $67.5 USD / hour
Job Title: Software EngineerJob DescriptionThis Software Engineer role focuses on designing, developing, and supporting Manufacturing Execution System (MES) applications. You will work…
Added 38 mins ago
Desktop Engineer
LED FastStart
New Orleans, LA
…identify repetitive issues.- Develop and document a work-around solution and submit for corrective action utilizing the problem management process.- Create problem reports that will be used…
Added 39 mins ago
Solutions Architect - Telco
Databricks
Remote, United States
As a Solutions Architect, you will lead the technical strategy for your customers - owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer…
Added 39 mins ago
Mechanical Engineer
Pratt Industries
Conyers, GA
Assist with Technical Growth & Training of Mill Personnel
Added 39 mins ago
A
Senior Consultant CPM (Forward Deployed Engineer)
Accordion
NY · Atlanta, GA · Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Los Angeles, CA · San Francisco, CA
- $95,000 to $140,000 USD / year
Translate business requirements into technical solution architectures, defining agent capabilities, data source integrations, guardrails, and success metrics in collaboration with client…
Added 40 mins ago
CS
Software Engineer 2 - Java/JVM/Spring/Linux/DevOps
Captivation Software
Annapolis Junction, MD
- $130,000 to $270,000 USD / year
…what they develop and constantly innovate to provide the best solution. Captivation is looking for software developers who can get stuff done while making a difference in support of the…
Added 40 mins ago
CS
Software Engineer 1/2/3 (Hybrid) - JavaScript/React/Angular/Java/Linux
Captivation Software
Annapolis Junction, MD
- $130,000 to $270,000 USD / year
Can balance technical excellence with customer-focused solution delivery

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$19 to $24 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $19 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $19/hr - $24/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.