Jobs in the United States

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Added 1 min ago
Distinguished Platform Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Principal Technical Consultant-Federal
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 min ago
Electrical Engineer
Applied Materials
Santa Clara, CA · Santa Clara
Electrical Engineer - Industrial I/O and Control Systems
Added 1 min ago
New Product Manufacturing Engineer II
Applied Materials
Kalispell, MT · Kalispell
The NPME (New Product Manufacturing Engineer) is responsible for commercialization of newly designed products and features, taking them from initial designs to volume manufacturing…
Added 2 mins ago
Senior Backend Engineer - Camera Foundation
Verkada
San Mateo, CA
The Camera Foundation team is on a mission to develop and enhance the software infrastructure supporting our cloud camera ecosystem. Operating across stacks, including backend, frontend,…
Added 2 mins ago
Backend Software Engineer - Enterprise
E2B
San Francisco, CA
- Design APIs and data models for deployment state, configuration, and access validation. Build modular, well-tested orchestration software that other engineers can confidently extend.
Added 2 mins ago
Sr./Staff Compliance Engineer
Antora Energy
San Jose, CA
We are seeking a Sr./Staff Compliance Engineer to establish and own Antora's compliance strategy as we design and scale our future generation thermal batteries. Thermal energy storage does…
Added 2 mins ago
Vice President ( Lead Securities Python Quantitative Developer )
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC
Wells Fargo is seeking a Quantitative Software Engineer, Vice President (Lead Securities Quantitative Analytics Specialist). A successful applicant will be a Python quantitative developer…
Added 3 mins ago
Engineering Leadership Development Program - Mechanical Engineer (Various Locations)
L3Harris Technologies
Melbourne, FL
Job Title: Engineering Leadership Development Program - Mechanical Engineer
Added 3 mins ago
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Senior AI Builder
Artera
Seattle, WA · Santa Barbara, CA · Kansas City, MO
- $162,000 to $220,000 USD / year
…needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from…
Added 4 mins ago
Senior AI/ML Engineer
International Motors, LLC
Lisle, IL
The Senior AI/ML Engineer designs, develops, deploys, and operates production-grade artificial intelligence and machine learning solutions that deliver measurable business outcomes. This…
Added 5 mins ago
DevOps & Systems Engineer
Safepoint MGA, LLC
Temple Terrace, FL
The DevOps & Systems Engineer is responsible for the reliability, security, automation, deployment, monitoring, and ongoing administration of the company's cloud and internal technology…
Added 5 mins ago
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Integration Engineer
TEKsystems
Palm Beach, FL
- $125,000 to $135,000 USD / year
Bachelor's Degree in Computer Science, Information Systems, Engineering, or related discipline, or equivalent work
Added 5 mins ago
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Software Engineer | Developer Experience
Volta
Palo Alto, CA
- $200,000 to $290,000 USD / year
As a software engineer on a new Developer Experience team, you will build tools, workflows, and agents that help our engineers use AI effectively across the entire product lifecycle to…
Added 6 mins ago
Controls Engineer II
Frank Calandra Jennmar Services
Wyoming, MI
Controls Engineer II is responsible for the full engineering lifecycle of custom automation and process control systems. This position executes technical projects from inception through…
Added 6 mins ago
Security Engineer
Chainguard
Remote, United States
We're looking for a Security Engineer to support fellow engineers across three critical functional areas: Identity and Access Management (IAM), AI, and Cloud. This is an earlier-career role…
Added 6 mins ago
QA Engineer 3
Onto Innovation Inc-US
United States
We are looking for an experienced and skilled Software Test Engineer to join our team. The ideal candidate will have a strong background in verification and validation of complex software.…
Added 6 mins ago
Systems Engineer 3
Onto Innovation Inc-US
United States
We are seeking a Systems Engineer 3 to independently contribute to the support, maintenance, and development of complex automated optical inspection and metrology platforms for the…
Added 6 mins ago
Senior Systems Engineer
Onto Innovation Inc-US
United States
Onto Innovation is seeking a Senior Systems Engineer to support requirements development, systems integration, verification, and customer-facing technical execution for advanced…
Added 6 mins ago
Senior Systems Engineer
Onto Innovation Inc-US
United States
The core responsibilities of the Senior Systems Engineer are to develop new optical metrology technologies, to optimize the performance of existing metrology products, and to communicate…
Added 6 mins ago
Senior Systems Engineer
Onto Innovation Inc-US
United States
The core responsibilities of the Senior Systems Engineer are to develop new optical metrology technologies, to optimize the performance of existing metrology products, and to communicate…
Added 6 mins ago
Mechanical Engineer 3
Onto Innovation Inc-US
United States
Mechanical Engineering design using precision components custom designed components in complex electro-mechanical systems.
Added 6 mins ago
Senior Software Engineer
Onto Innovation Inc-US
United States
1. Responsible for design, implementation and maintenance of complex software applications and modules containing extensive multi-threading and distributed computing.
Added 6 mins ago
Senior Software Engineer
Onto Innovation Inc-US
United States
We are looking for a Software Engineer to join the Inspection Business Unit (IBU). Whether you are launching your career or bringing years of deep expertise, what matters most is how you…
Added 6 mins ago
AMUS Technical Service Engineer II
Daifuku
CANTON, MS
…Installation and Support of automotive automation/material handling systems in North America. The company is currently seeking an experienced Technical Service Engineer…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$19 to $24 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $19 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $19/hr - $24/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.