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Principal Mechanical R&D Engineer
CIVCO Medical Instrument Co Inc
Coralville, IA
Principal R&D Engineer is based out of our production facility in Coralville, IA. On-site is preferred given the hands-on nature of the work. This is not a fully remote position. Relocation…
Added just now
Project Manager I -Natural Gas Transmission & Facilities
ENTRUST Solutions Group
Cedar Rapids, IA
…delivery from initial planning and design through construction…
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Software Engineer II - Advanced System Tools
RTX Corporation
cedar rapids, IA
We are seeking a Software Engineer II to join our Advanced System Tools (AST) team based in Cedar Rapids, Iowa.
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Staff Software Engineer - IAM
General Motors
Des Moines, IA
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
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Software Engineer, CDP - Stablecoin
Coinbase
Des Moines, IA
…to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called…
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Senior Data Engineer
Highmark Health
Des Moines, IA
…solution-oriented, and capable of collaborating across multiple teams to support a broad range of data initiatives. The incumbent and team will be involved in every aspect of the data…
Added 1 min ago
Industrial/Manufacturing Engineering Co-Op (Summer/Fall 2027)
Collins Aerospace
Manchester, IA
This position is for an on-site Industrial/Manufacturing Engineer Co-Op who will join the Manufacturing support team at the Collins Aerospace Manchester, Iowa facility for the Summer/Fall…
Added 1 min ago
Manufacturing Engineering Co-Op (Spring/Summer 2027)
Collins Aerospace
Manchester, IA
Work with Industrial Engineers, production floor operators, and manufacturing support staff to resolve issues related to product flow, quality, ergonomics, and safety using state-of-the-art…
Added 1 min ago
Senior Systems Engineer - APNT Solutions (Onsite)
Collins Aerospace
Cedar Rapids, IA
Collins Aerospace is looking for a Senior Systems Engineer with a passion for engineering and the desire to lead to join the Assured Positioning, Navigation and Timing (APNT) team. The team…
Added 1 min ago
Principal Systems Engineer - APNT Solutions (Onsite)
Collins Aerospace
Cedar Rapids, IA
Collins Aerospace is looking for a Principal Systems Engineer with a passion for engineering and the desire to lead to join the Assured Positioning, Navigation and Timing (APNT) Solutions…
Added 1 min ago
Manufacturing Electrical Engineer I (Onsite)
Collins Aerospace
Cedar Rapids, IA
This position is for a Manufacturing Electrical Engineer who will join the Manufacturing support team at the Collins Aerospace Cedar Rapids facility. The position will support manufacturing…
Added 1 min ago
Systems Engineer II - APNT Solutions (Onsite)
Collins Aerospace
Cedar Rapids, IA
Collins Aerospace is looking for a Systems Engineer II with a passion for engineering and the desire to lead to join the Assured Positioning, Navigation and Timing (APNT) team. The team is…
Added 1 min ago
ZC
Senior Data Engineer
Zip Co Limited
United States
- $134,000 to $180,000 USD / year
Remote-first opportunity for US-based employees, with the option to work in person from our Manhattan office.
Added 2 mins ago
SI
Automation Test Engineer
Skyward IT Solutions, LLC
Remote, United States
- $110,000 to $130,000 USD / year
At Skyward, we support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees.
Added 6 mins ago
Senior Security Engineer - General
Muon Space
San Jose, CA
Muon seeks a Senior Security Engineer to join our Security Engineering & IT team. The ideal candidate brings deep expertise across multiple security domains and can operate independently to…
Added 7 mins ago
AD
Principal Software Engineer - Digital Media
Avery Dennison
Little Rock, AR
- $120,000 to $180,000 USD / year
LGBTQ+ Inclusive Healthcare Support: This no-cost program helps you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality…
Added 7 mins ago
AD
Principal Software Engineer - Digital Media
Avery Dennison
Dallas, TX
- $120,000 to $180,000 USD / year
LGBTQ+ Inclusive Healthcare Support: This no-cost program helps you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality…
Added 8 mins ago
C
Information Security Engineer
Chimes
BALTIMORE, MD
- $31.82 to $56.94 USD / hour
Chimes | Information Security Engineer | Remote Position
Added 10 mins ago
Optical Engineer Senior
BAE Systems
Westminster, CO · Broomfield, CO · Boulder, CO
Job Description As an optical engineer at BAE Systems Aerospace & Mission Systems (AMS), you will play a key role in advancing our technology and developing innovative optical systems for…
Added 10 mins ago
Principal Quality Program Engineer
BAE Systems
Westminster, CO
Job Description BAE Systems Aerospace & Mission Systems (AMS) is looking for a Program Quality Engineer to join our team. The successful candidate will be a key program leadership member…
Added 11 mins ago
K
Desktop Engineer - Mac & JAMF
Kforce
Draper, UT
- $35 to $50 USD / hour
Kforce's client in Draper, UT is seeking an experienced Desktop Engineer specializing in Apple devices and JAMF to support its corporate environment. This position will be 100% onsite in…
Added 12 mins ago
Service Technology Engineer – Power
Vertiv
OH · Westerville, OH
Vertiv is seeking a Service Technology Engineer – Power to join our Services Technology team. In this role, you will serve as the technical authority for analyzing system data and driving…
Added 13 mins ago
CN
Quality Senior Engineer
City National Bank
El Segundo, CA · Los Angeles, CA
- $101,231 to $172,355 USD / year
"The Senior Quality Engineer participates in developing automated testing strategies and implementing them in industry standard testing frameworks. The Senior Quality Engineer participates…
Added 15 mins ago
Dedicated Support Engineer
Comcast (CC) of Willow Grove
CO
…candidates who live greater than 100 miles from the office for the remote…
Added 15 mins ago
Field Service Engineer Drives and Automation
GE Vernova
Unspecified, TX · Houston, TX
The Field Service Engineer – Drives-Performs a wide range of commissioning and Service tasks and ensures proper installation, service and commissioning of products and services. Provides…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$19 to $24 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $19 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $19/hr - $24/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.