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Staff Software Development Engineer
Zscaler
Santa Clara, CA
We are looking for a Staff Software Development Engineer to join our team. This is a hybrid (Santa Clara, CA) role, reporting to the Sr. Director, Software Development Engineering in the…
Added 1 min ago
Principal Analog/Mixed Signal CAD Engineer
MSI - (Marvell Semiconductor Inc.) US
Santa Clara, CA
Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our…
Added 2 mins ago
Full Stack Engineer - Cloud & On Premise
Syntiant
Redwood City, CA
The Full Stack Engineer will play a crucial role in maintaining and enhancing our cloud-based applications, specifically those deployed on AWS Elastic Kubernetes Service (EKS), as well as…
Added 2 mins ago
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Network / System Engineer III
Experis USA
Jersey City, NJ
- $70 to $73 USD / hour
Our client is seeking a Network / System Engineer III to join their team. As a Network / System Engineer III, you will be part of the Cloud Enablement and Platform Engineering organization,…
Added 4 mins ago
Systems Architect 2 - Cloud Data Engineer (Databricks)
U.S. Bank National Association
Cincinnati, OH · Minneapolis, MN
Partner with cloud, infrastructure, database, security, and application teams to troubleshoot issues and deliver scalable, secure, and supportable data solutions.
Added 5 mins ago
Senior Network Engineer (Active Secret Clearance)
System One
Washington, DC
Job Title: Senior Network Engineer (Active Secret Clearance)
Added 5 mins ago
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Software Engineer Data & AI II (Full Time) – United States
Cisco
San Jose, CA
- Full-time
You are a passionate software engineer with expertise in developing scalable data pipelines, designing robust analytics platforms, and building infrastructure to support machine learning…
Added 6 mins ago
Photonic Design Engineer
PsiQuantum
Remote, United States
…integrate with existing cryogenic cooling and standard fiber-optic…
Added 8 mins ago
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Staff Electrical Engineer, Avionics
Longshot
Alameda, CA
- $180,000 to $220,000 USD / year
…affordable launch services for satellites, cargo, and future space infrastructure. Our mission is to enable a future where humans can reach for the…
Added 9 mins ago
Senior Developer Experience Engineer-AI Infrastructure Operations
Nscale
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Nscale is the GPU cloud built for AI. We run high-performance, cost-efficient infrastructure for AI-native startups and global enterprises, from bare metal up through the platform services…
Added 9 mins ago
Software Engineer, Imaging
Anduril Industries
Waltham, MA
Experience with software infrastructure fundamentals including networking, security, and distributed systems
Added 9 mins ago
Senior Full-Stack Software Engineer (Arsenal 2)
Anduril Industries
Costa Mesa, CA
…stack that powers Anduril's shipbuilding factories: the data infrastructure that makes every machine and sensor visible in real time, the manufacturing execution system (ArsenalOS) that…
Added 9 mins ago
Senior Backend Software Engineer (Arsenal2)
Anduril Industries
Costa Mesa, CA
…stack that powers Anduril's shipbuilding factories: the data infrastructure that makes every machine and sensor visible in real time, the manufacturing execution system (ArsenalOS) that…
Added 9 mins ago
Senior Optical Transport Network Engineer
Comcast (CC) of Willow Grove
CO
The Senior Optical Transport Network Engineer is a critical technical leadership role responsible for the reliability, engineering, and evolution of Comcast's national optical backbone.…
Added 10 mins ago
Regulatory Engineer
Northwood Space
Los Angeles, CA, CA · Washington D.C.
Northwood is a modern space infrastructure company bringing the benefits of space to the masses through advanced communications technology. We are building a global network of phased array…
Added 10 mins ago
Incoming Quality Technician
Northwood Space
Los Angeles, CA, CA
Northwood is a modern space infrastructure company bringing the benefits of space to the masses through advanced communications technology. We are building a global network of phased array…
Added 10 mins ago
Data Engineer, Advertising Demand Enablement & Product Ops (DEPO)
Amazon.com Services LLC
New York, NY · Seattle, WA
Are you passionate about building data infrastructure that delivers real business value at massive scale? As a Data Engineer at Amazon, you will design, build, and optimize data pipelines…
Added 10 mins ago
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Senior System Engineer
Kforce
Draper, UT
- $110,000 to $150,000 USD / year
We are seeking an experienced Senior Systems Engineer to help build, improve, and support critical infrastructure spanning both corporate IT and operational technology environments. This…
Added 10 mins ago
Senior Security Engineer - Cloud
Muon Space
San Jose, CA
Muon seeks a Senior Security Engineer to join our Security Engineering & IT team. The ideal candidate brings deep expertise across multiple security domains and can operate independently to…
Added 10 mins ago
Senior Security Engineer - Aerospace
Muon Space
San Jose, CA
Muon seeks a Senior Security Engineer to join our Security Engineering & IT team. The ideal candidate brings deep expertise across multiple security domains and can operate independently to…
Added 10 mins ago
Senior DevOps Engineer
Peraton
Remote, United States
The Senior DevOps Engineer designs, automates, secures, and supports AWS cloud infrastructure and software delivery pipelines for a mission-critical application supporting the Department of…
Added 12 mins ago
Staff Engineer Software (Cortex Platform) - US Citizen
Palo Alto Networks, Inc.
CA
We are seeking a Staff Software Engineer to join our Cortex backend engineering group. In this role, you will be pivotal in developing, innovating, and scaling the Cortex Platform,…
Added 12 mins ago
Domain Consultant - Public Sector
Palo Alto Networks, Inc.
United States
…be able to design an optimal solution for complex customer infrastructure and datacenter environments on a global…
Added 12 mins ago
Facilities Engineer
Bloom Energy
Newark, DE
We are looking for a Facilities Engineer to join our team in one of today’s most exciting technologies. This role will be based in Newark, Delaware. This is a fully on-site, in office role…
Added 13 mins ago
Senior Solutions Engineer-ERP (term-limited)
Seattle, WA
The Senior Solutions Engineer is responsible for determining requirements, designing, developing, debugging, testing, implementing, maintaining, administering, monitoring and supporting…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$19 to $24 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $19 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $19/hr - $24/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.