Jobs in the United States

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Logistic Leader - 1st Shift
Mars
West Chicago, IL
Area Ownership – Collaborate with the rest of the Area Leadership Team (Area Manager or Continuous Improvement Engineer, Continuous Improvement Specialist, Maintenance Coordinator) to…
Added just now
Production Shift Manager - Nights
Mars
Fremont, NE
…safety, quality, continuous improvement, performance management, associate development, team engagement, and operating results for the night shift through hands-on leadership of our…
Added 6 mins ago
HT
Equipment Engineer (Thin Film) (53416)
HEADWAY TECHNOLOGIES INC
Milpitas, CA
- $120,819 to $177,675 USD / year
Under the direction of the Director of Equipment Engineering, the Equipment Engineer is responsible for the evaluation, selection, procurement, installation, modification, upgrading, and…
Added 16 mins ago
Mid-Level Model Based Systems Engineer
PMAT
Remote, United States
About the role: PMAT is seeking an experienced mid-level Model-Based Systems Engineer (MBSE) to support enterprise architecture development, digital engineering, and system-of-systems (SoS)…
Added 25 mins ago
Senior Engineer - Voice and Call Center
Fusion HCR
Las Vegas, NV
Role: Senior Engineer – Voice and Call Center
Added 25 mins ago
SO
Transportation Engineering Associate IV - Assistant District Construction Engineer (61036814)
State of South Carolina
Greenville County, SC
- $88,583 to $146,166 USD / year
Added 34 mins ago
Senior Associate, Systems Engineer - Spacecraft Operator
L3Harris Technologies
Palm Bay, FL
Job Title: Senior Associate, Systems Engineer – Spacecraft Operator
Added 38 mins ago
IT Site Support Engineer
FirstBank
Knoxville, TN
We are seeking a highly skilled IT On-Site Support Engineer to provide technical expertise to our organization, with a strong emphasis on executive-level support and audio/video…
Added 39 mins ago
Cloud Security Specialist
Accenture Federal Services
Washington, DC
AWS Certified Security – Specialty or Microsoft Certified: Azure Security Engineer Associate required.
Added 40 mins ago
SO
Transportation Engineer Associate - Cedar Rapids
State of Iowa
Cedar Rapids, IA
- $32.13 to $49.76 USD / hour
Join our Davenport Resident Construction team as a Transportation Engineer Associate and help ensure Iowa’s infrastructure is built to last. Whether you’ve already earned your bachelor’s…
Added 41 mins ago
Senior Kubernetes Engineer
Peraton
Remote, United States
Peraton is seeking an experienced Senior Kubernetes Engineer to support development, modernization, and migration of containerized and agentic workloads in a government multi-cloud…
Added 42 mins ago
Lead AI Software Engineer
Humana
Louisville, KY · Dallas, TX · Fort Lauderdale, FL · Nashville, TN · Tampa, FL
We're seeking a Lead AI Software Engineer to help build the next generation of AI-powered products and platforms. This is a hands-on technical leadership role focused on designing,…
Added 43 mins ago
Associate Business Intelligence Engineer
Ventura Foods
Irvine, CA
The Associate BI Engineer supports the development, maintenance, and enhancement of business intelligence solutions, including reports, dashboards, semantic models, and data assets that…
Added 45 mins ago
Systems Engineer
THUNDER VALLEY CASINO
Lincoln, CA
4. Additional certifications including Azure Administrator Associate or equivalent Microsoft certification, Azure Security Engineer Associate or similar certifications in cloud platforms,…
Added 46 mins ago
Associate Manufacturing Test Engineer (2nd shift)
Automated Logic Corporation
Kennesaw, GA
The Associate Manufacturing Test Engineer will create the roadmap for the entire production test environment and develop implementation strategies. The primary roles and responsibilities of…
Added 46 mins ago
CC
Senior Manager, Environmental Sustainability Programs
Carrier Corporation
Remote, United States
- $117,500 to $234,500 USD / year
Corporate Sustainability team: Director, Corporate Sustainability; Senior Director, Sustainability; Associate Director responsible for social and governance programs, Project Manager for…
Added 46 mins ago
SA
AV Systems Engineer
Seattle Art Museum
Seattle, WA
- $78,486 to $95,893 USD / year
Skilled in audio-visual technology and interested in SAM? SAM's AV Services Team is hiring for a full-time AV Systems Engineer. This role effectively performs and manages the maintenance,…
Added 49 mins ago
Senior Data Engineer
Highmark Health
Montpelier, VT
Mentor other associate and intermediate data engineers as needed
Added 54 mins ago
Associate AI Research Engineer
The Mitre Corporation
McLean, VA · Bedford, MA
Added 1 hour ago
Process Engineer (Food Manufacturing)
ConAgra Fds Packaged Fds LLC
Rensselaer, IN
Added 1 hour ago
Technical Robot Phone Support
FANUC America
Rochester Hills, MI · Auburn Hills, MI
Ability to discuss, diagnosis, and resolve problems as reported by the customer or service engineer
Added 1 hour ago
EE
Engineering Technician
Express Employment Professionals
Broadview, IL
- $25 to $35 USD / hour
Candidates with an Associate's or Bachelor's degree in Electrical Engineering, Electronics Engineering Technology, Engineering Technology, or a related technical discipline are strongly…
Added 1 hour ago
Traveling Field Engineer
Robinson Construction
Fort Dodge, IA
The purpose of the Robinson Construction Company Field Engineer Development Program is to ensure that Field Engineers are given the opportunity for professional development and growth. This…
Added 1 hour ago
RU
Application Engineer III
Randstad USA
Millstone Township, NJ
- $100,000 to $140,000 USD / year
Our client is seeking an experienced Application Engineer III based on-site in Millstone Township, NJ. In this vital role, you will architect enterprise-scale physical security…
Added 1 hour ago
AVP, Enterprise Projects
Arch Capital Services LLC
Charlotte, NC · Home Base, NC
…plus 10 years of experience in the job offered or as Software Engineer or related…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$19 to $24 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $19 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $19/hr - $24/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.