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Project Manager Supplier Management
Schindler Elevator Corporation
Hanover, PA
…Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As…
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Advanced Technical Scrum Master
Acara
Canonsburg, PA
…execution across multidisciplinary teams, facilitate Scrum and SAFe ceremonies, drive Agile maturity, and partner with engineering and program leadership to deliver mission-critical…
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Advanced quality engineer
Acara
Canonsburg, PA
Description Job Title: Advanced Quality Engineer Location: Canonsburg, PA Employment Type: Contract to Direct Industry: Defense Compensation: $58.33 to $68.84 About the Opportunity: We're…
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Senior Software Integration Engineer (on-site)
RTX Corporation
state college, PA
At Raytheon (RTX), we are driven by a shared purpose to solve the world’s most complex problems and create a safer, more connected world. As a Senior Software Integration Engineer on the…
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Engineer, Biomechanical Engineering
J&J Family of Companies
West Chester, PA
The R&D Engineer will be responsible for the design and development aspects of a project, participating on cross-functional project teams through all phases of the product life-cycle, and…
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Summer Intern - Product Engineer
Westinghouse Electric Company
Cranberry Township, PA
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A
MES Engineer
Actalent
Reading, PA
- $90,000 to $100,000 USD / year
The Automation Engineer will play a key role in the design, implementation, and continuous improvement of Manufacturing Execution System (MES) integrations across North American…
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Jr. AI Engineer - INTL - India
Insight Global
King of Prussia, PA
We are seeking an AI Engineer with 0-2 years of experience to support the development of AI-powered applications, enterprise chatbots, and automation solutions within AWS. This role will…
Added 1 min ago
LNG Product Engineer
Honeywell Technologies
Allentown, PA
Honeywell Technologies Process Automation helps customers run complex industrial operations more safely, efficiently, and reliably. From automation and control systems to cybersecurity,…
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Implementation Engineer (REMOTE)
CEVA Logistics
ALLENTOWN, PA
Added 1 min ago
Power Platforms Junior Engineer
Serco
Harrisburg, PA
Serco is looking for an experienced and enthusiastic Microsoft Power Platform Engineer capable of understanding technical details across a wide variety of disciplines to join our Maritime…
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Critical Infrastructure Engineer I - Delivery - OH or PA
Zayo
Harrisburg, PA
As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric…
Added 1 min ago
Staff Software Engineer - IAM
General Motors
Harrisburg, PA
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
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Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Harrisburg, PA
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 1 min ago
Lead Software Engineer
Evolent
Harrisburg, PA
The Lead Software Engineer leads the design, development, and delivery of the web user experience for the Evolent Platform. This role defines the front-end architecture and technical…
Added 1 min ago
Forensic Electrical Engineer
The Vertex Companies LLC
Harrisburg, PA
Added 1 min ago
Director, Business Development - Manufacturing
EPAM Systems
Pittsburgh, PA
…understanding of enterprise buying behavior to identify, engage and convert new enterprise clients. You will position EPAM as a strategic transformation partner across key priorities such…
Added 1 min ago
Systems Engineer, Data Systems
Meta
Pittsburgh, PA
Meta Reality Labs is seeking a Staff Systems Engineer to define and drive hardware systems architecture for next-generation ground truth data collection systems. In this role, you will own…
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Senior Airworthiness Software Certification Engineer
The Boeing Company
Philadelphia, PA
As the Airworthiness Certification Engineer supporting software certification across a range of programs, you will take on a key leadership role in ensuring airworthiness certification.…
Added 5 mins ago
Principal Software Systems Quality Engineer Marlborough, MA
RTX
United States
Our team in Marlborough, MA, has an immediate need for an onsite Principal Software Systems Quality Engineer (Quality Assurance/Compliance) to support Land & Air Defense Systems (LADS) to…
Added 5 mins ago
Solutions Engineer - Global
SHI International Corp
Home Office, NC · Home Office, SC
The Global Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives.…
Added 7 mins ago
Analytical Engineer
USAA Life Insurance Company
United States
Analyzes complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns…
Added 8 mins ago
KC
Customer Engagement Engineer (FaST)
KLA Corporation
Hillsboro, OR
- $136,700 to $232,400 USD / year
The Semiconductor Products and Customers (Semi PC) business unit designs, builds and sells KLA’s product portfolio to help chip manufacturers meet high-quality standards for technologies…
Added 13 mins ago
Mechanical Design Engineer - 18050
CORP-Corporate Office
United States
Northrop Grumman System Test Team, Launch Support System (LSS) has an opening for a Mechanical Design Engineer supporting the Sentinel program based out of the Roy, UT campus. Launch…
Added 13 mins ago
Sr Principal Quality Engineer
CORP-Corporate Office
United States
…engineering, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$19 to $24 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $19 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $19/hr - $24/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.