Jobs in the United States

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Added 1 min ago
K
Staff Solutions Engineer
Kong
Remote, United States
- $220,000 to $250,000 USD / year
Are you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won’t just be selling a platform - you’ll be a trusted technical…
Added 1 min ago
Software Engineer, Network Engineering
Cisco Systems, Inc.
San Jose, CA · Milpitas, CA
…and deliver the evidence that it is ready for service. The platform behind that work is full stack. It combines workflow and API services, network and infrastructure automation, and the UI…
Added 1 min ago
Director of Creative Technologies
UVA Health
Charlottesville, VA
…development, creative coding, event-page templating, and cross-platform maintenance, and provides senior technical support on complex email production when…
Added 2 mins ago
Low Latency Trading Infrastructure Engineer
Citibank, N.A.
United States
The Low Latency Trading Infrastructure Engineer is a rare combination of deep technical specialist and mission-critical operator - a professional whose expertise sits at the intersection of…
Added 4 mins ago
Cloud Operations Engineer
Mclaurin Aerospace
Houston, TX
We have an exciting opportunity for a Cloud Operations Engineer to join our JETS II contract team at NASA Johnson Space Center in Houston, TX.
Added 6 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Albuquerque, NM
Support software capitalization analysis with Accounting and track engineering efficiency metrics (e.g., R&D as a percent of revenue, cost per engineer)
Added 6 mins ago
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Principal Site Reliability Automation Developer - US REMOTE
Oracle
Santa Fe, NM
- $102,300 to $209,500 USD / year
Our Clinical AI Assistant platform supports healthcare professionals operating in real-world clinical environments where reliability, scalability, and operational excellence are critical.…
Added 6 mins ago
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Senior Platform Software Engineer - OCI
Oracle
Santa Fe, NM
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 6 mins ago
Senior Analyst, Compliance Technology
Coinbase
Santa Fe, NM
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 6 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Santa Fe, NM
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 6 mins ago
Senior Software Engineering
Pearson
Santa Fe, NM
As an Senior Software Engineering, you will serve as a senior technical owner and hands-on engineer responsible for designing, building, operating, and evolving scalable software solutions…
Added 6 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Santa Fe, NM
…enterprise scale, working alongside collaborative security, AI, and platform leaders in a supportive environment dedicated to continuous learning, innovation, and…
Added 6 mins ago
Data Scientist 1
Baylor Scott & White Health
Santa Fe, NM
Use SQL and Python to explore and prepare data, engineer features, perform statistical analysis,develop models, automate workflows, and validate results.
Added 6 mins ago
Core Senior .NET Software Engineer
Evolent
Santa Fe, NM
The Senior Software Engineer leads the design, development, and deployment of complex software solutions, ensuring scalability and maintainability. This role architects and implements…
Added 6 mins ago
Web Hosting Security Engineer(Hybrid)
NTT DATA Americas, Inc.
Jacksonville
We are currently seeking a Web Hosting Security Engineer(Hybrid) to join our team in Jacksonville, Florida (US-FL), United States (US).
Added 6 mins ago
Database Engineer (Oracle)
NTT DATA Americas, Inc.
Jacksonville
We are currently seeking a Database Engineer (Oracle) to join our team in Jacksonville, Florida (US-FL), United States (US).
Added 9 mins ago
Senior Engineer Data Enablement & Management, Databricks
Stateside
Adelphi, MD
The Senior Engineer, Data Enablement & Management is responsible for leading the design, implementation, modernization, and operational reliability of UMGC's enterprise Lakehouse and Data &…
Added 9 mins ago
Senior Data Engineer, Data Foundations
Natera
Remote, United States
…health. Our Data & AI organization builds the enterprise data platform and AI systems that turn clinical, genomic, and operational data into products that improve patient care and…
Added 12 mins ago
Quality Engineer I
Availity
Remote, United States
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions.…
Added 13 mins ago
Full-Stack UI Engineer (AI Platforms) NC - Hybrid
Cisco Systems, Inc.
RTP, NC
Our team is part of the Cisco AI and Automation portfolio, responsible for the "Circuit" platform - the central AI engine that powers productivity and process automation for all of Cisco.…
Added 14 mins ago
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Senior Software Engineer
Actalent
Ann Arbor, MI
- $110,000 to $160,000 USD / year
Job Title: Senior Software EngineerJob DescriptionThis Senior Software Engineer role focuses on supporting and enhancing an existing Battery Management Systems (BMS) product line while…
Added 15 mins ago
Staff Agentic Data Engineer – Data Platform
Nucleus Security
Remote, United States
We're looking for a Staff / Principal Data Engineer to help define and evolve the architecture behind our data platform. This is a senior technical leadership role for an engineer who…
Added 15 mins ago
Senior Product Manager, AI & Query Platform
Nucleus Security
Remote, United States
We’re looking for a Senior Product Manager to own the product direction for the AI & Query Platform team, the team responsible for advancing Nucleus’s AI and query capabilities.
Added 16 mins ago
Full Stack Engineer - Sales and Service Platform
ADT
Irving, TX · Boca Raton, FL
We are looking for an enthusiastic, growth-minded Engineer I to join our team as a core contributor to ADT’s digital ecosystem. In this role, you will work within established technical…
Added 17 mins ago
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Snowflake AI Data Engineer
Randstad USA
Las Vegas, NV
- $50 to $60 USD / hour
Join our Data & AI Practice to design, build, and deploy next-generation enterprise AI and data platform solutions. In this role, you will architect modern scalable platforms, implement…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L1)

TX, United States

$19 to $24 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $19 to $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $19/hr - $24/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.