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Added 2 hours ago
VP of Product
Leena AI
NY · New York, NY
Field to product loop. Partner with Forward Deployed Engineering, Solutions and our HR domain leads so what we learn in each implementation ships to the next customer by default. Cut…
Added 6 hours ago
Product Manager, Integrations
Credo.AI
Remote, United States
…regulatory intelligence and curated business context, supported by Forward-Deployed Experts, giving enterprises a clear view of the risk profile behind every AI system. By making that risk…
Added 9 hours ago
Senior Staff Forward Deployed Engineer - Flow
ServiceNow
Remote, United States
We are hiring a Senior Staff Forward Deployed Solutions Engineer to be the most senior technical authority for Flow customers, guiding strategic and enterprise accounts from first demo and…
Added 9 hours ago
Senior Staff Forward Deployed Engineer - Flow
ServiceNow
Remote, United States
We are hiring a Senior Staff Forward Deployed Solutions Engineer to be the most senior technical authority for Flow customers, guiding strategic and enterprise accounts from first demo and…
Added 9 hours ago
Senior Staff Forward Deployed Engineer - Flow
ServiceNow
Remote, United States
We are hiring a Senior Staff Forward Deployed Solutions Engineer to be the most senior technical authority for Flow customers, guiding strategic and enterprise accounts from first demo and…
Added 3 days ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Remote, United States
ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of…
Added 3 days ago
Senior Staff Privacy Engineer - Moveworks
ServiceNow
Mountain View, CA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a…
Added 4 days ago
Automation Engineer
Koniag Government Services
Washington, DC
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking an Automation Engineer to support KITS and our government customer in Washington, DC. The position is hybrid,…
Added 4 days ago
Forward Deployed Engineer - AI, Dedicated Staffing
Carousel Industries
Boston, MA
The Forward Deployed Engineer role is responsible for embedding with a strategic healthcare client's engineering and business teams to design, build, and operationalize AI-enabled solutions…
Added 5 days ago
Senior Staff Software Engineer_Voice AI Agent Prompting
ServiceNow
Santa Clara, CA
The Forward Deployed Engineer, Voice AI Agent Engineering designs, builds, ships, and operates voice AI agents whose core behavior is model-driven rather than explicitly authored -…
Added 5 days ago
C
Forward Deployed Engineer
Caylent
United States
- $136,000 to $216,000 USD / year
Forward Deployed Engineers live inside client organizations - in their standups, codebases, and architecture decisions. You own your assigned workstreams, deliver production-quality work…
Added 6 days ago
Senior Kore.ai Developer / Conversational AI Engineer
NTT DATA Services, LLC
Irving
…us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply…
Added 6 days ago
AI Engineer - Forward Deployed Engineer
Traversal
New York, NY
As a Forward Deployed Engineer at Traversal, you will own the last-mile delivery of the Traversal platform and product for our most strategic customers to upgrade and tune the performance…
Added 6 days ago
W
Senior Customer Success Manager
Within
San Francisco, CA · Manhattan, NY
- $160,000 to $210,000 USD / year
- FDE-adjacent technical depth: You've worked alongside - or as - a Forward Deployed Engineer, and you're comfortable enough in the technical weeds (APIs, integrations, data structures) to…
Added 6 days ago
Senior Kore.ai Developer / Conversational AI Engineer
NTT DATA Services
Irving, TX
…us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply…
Added 7 days ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
Experience integrating intake and orchestration tools (e.g., Zip, LevelPath, Oro, ServiceNow) with procurement backends
Added 7 days ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
Experience integrating intake and orchestration tools (e.g., Zip, LevelPath, Oro, ServiceNow) with procurement backends
Added 7 days ago
Principal Forward-Deployed Engineer
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
United States
Added 7 days ago
Principal Forward-Deployed Engineer
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
United States
Added 7 days ago
Principal Forward-Deployed Engineer
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
Remote, United States
…and contract lifecycle management (CLM). What you'll do As a Forward-Deployed Engineer for strategic Healthcare & Life Sciences (HLS) engagements, you will design, prototype, deploy, and…
Added 7 days ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
As a Forward-Deployed Engineer for strategic Healthcare & Life Sciences (HLS) engagements, you will design, prototype, deploy, and stabilize production-ready solutions using the Docusign…
Added 10 days ago
A
Sr Lead Network Security Engineer - Zero Trust
ADP
Roseland, NJ
- $107,400 to $264,300 USD / year
ADP is hiring a Senior Lead Network Security Engineer - Zero Trust
Added 10 days ago
Integrated Solutions Release & Configuration Engineer
Wabtec
West Melbourne, FL
The Integrated Solutions Release & Configuration Engineer serves as the subject matter expert for release and configuration management across integrated Digital Intelligence solutions. This…
Added 10 days ago
Integrated Solutions Release & Configuration Engineer
Wabtec
Erie, PA
The Integrated Solutions Release & Configuration Engineer serves as the subject matter expert for release and configuration management across integrated Digital Intelligence solutions. This…
Added 10 days ago
Integrated Solutions Release & Configuration Engineer
Wabtec
Pittsburgh, PA
The Integrated Solutions Release & Configuration Engineer serves as the subject matter expert for release and configuration management across integrated Digital Intelligence solutions. This…

NTT DATA Services

Senior Kore.ai Developer / Conversational AI Engineer

Irving, TX, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Req ID: 395119

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Kore.ai Developer / Conversational AI Engineer to join our team in Irving, Texas (US-TX), United States (US).

Job Description – Senior Kore.ai Developer / Conversational AI Engineer

Day to Day Job Duties:

(What this person will do on a daily/weekly basis)

Design, develop, configure, test, deploy, and support enterprise conversational AI and chatbot solutions using the Kore.ai platform.
Develop conversational experiences using Kore.ai XO Platform capabilities, including Dialog Tasks, FAQ Skills, Knowledge AI, Search Skills, and Small Talk.
Design and implement conversational flows using NLP/NLU concepts, intent modeling, entity extraction, context management, and conversation-design principles.
Develop custom integrations and application logic using JavaScript, Node.js, JSON, REST APIs, and web services.
Integrate Kore.ai conversational solutions with enterprise platforms and applications such as ServiceNow, Salesforce, Microsoft Teams, SharePoint, and Microsoft Azure services.
Configure and support authentication and authorization mechanisms including OAuth, Single Sign-On (SSO), SAML, and Microsoft Entra ID / Azure AD.
Develop and support conversational AI solutions deployed in cloud environments, preferably Microsoft Azure.
Troubleshoot chatbot, integration, API, authentication, NLP/NLU, and production-related issues and implement appropriate resolutions.
Collaborate with business stakeholders, product teams, architects, developers, and application teams to understand conversational AI requirements and translate them into technical solutions.
Participate in requirements analysis, solution design, development, testing, deployment, and production-support activities.
Develop reusable components, integrations, and conversational patterns to improve scalability and consistency across enterprise chatbot solutions.
Participate in code reviews, defect resolution, performance optimization, and platform enhancement activities.
Follow Agile development practices and participate in sprint planning, backlog refinement, daily stand-ups, demos, and retrospectives.
Use Git, CI/CD pipelines, and DevOps practices to manage source code, application builds, testing, and deployments.
Support integration of Generative AI, Azure OpenAI, Copilot, Retrieval-Augmented Generation (RAG), or related AI capabilities where applicable.
Maintain technical documentation, solution designs, integration specifications, and operational support documentation.

Basic Qualifications:

Minimum 5+ years of overall IT experience, including hands-on experience developing solutions using the Kore.ai platform.
Minimum 5+ years of Strong hands-on experience designing, developing, deploying, and supporting enterprise conversational AI and chatbot solutions.
Minimum 5+ years of Experience with the Kore.ai XO Platform, including Dialog Tasks, FAQ Skills, Knowledge AI, Search Skills, and Small Talk.
Minimum 5+ years of Strong understanding of NLP/NLU concepts, including intent modeling, entity extraction, conversational flows, and conversation design.
Minimum 5+ years of Hands-on experience with JavaScript, Node.js, JSON, REST APIs, and web-service integrations.
Minimum 5+ years of Experience integrating Kore.ai solutions with enterprise applications such as ServiceNow, Salesforce, Microsoft Teams, SharePoint, and/or Microsoft Azure services.
Minimum 5+ years of Experience implementing authentication and identity-management mechanisms including OAuth, SSO, SAML, and Microsoft Entra ID / Azure AD.
Minimum 5+ years of Experience working with cloud platforms, preferably Microsoft Azure.
Minimum 5+ years of Experience with Git, CI/CD pipelines, DevOps practices, and Agile software-development methodologies.
Minimum 5+ years of Experience troubleshooting conversational AI applications, integrations, APIs, authentication, and production issues.
Strong analytical, troubleshooting, problem-solving, and communication skills.
Ability to collaborate effectively with business stakeholders, architecture teams, developers, product teams, and other cross-functional technology teams.

Travel:

Not specified in the source job description.

Degree:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Nice to Have:

(But not a must)

Experience with Generative AI solutions, including Azure OpenAI, Microsoft Copilot, or Retrieval-Augmented Generation (RAG)-based architectures.
Experience integrating enterprise conversational AI solutions with Large Language Models (LLMs) and generative AI services.
Kore.ai Developer Certification.
Microsoft Azure AI, Cloud, or related technical certifications.
Experience supporting large-scale enterprise AI and automation initiatives.
Experience developing reusable conversational AI frameworks, components, and integration patterns.

Role Type:

Full-Time | Hybrid/Remote | Enterprise AI & Automation Projects

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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