Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Senior Supervisor, Transmission Construction
Eversource Energy Service Company
Westwood, MA
…the construction field management and construction inspection process of projects for transmission lines and substations in Connecticut and Massachusetts with the potential of New…
Added 2 mins ago
GM
Life Enrichment Director/Activities Director
Grace Management Inc
Gulf Breeze, FL
- $50,000 to $51,000 USD / year
…resident and/or family preferably prior to or during the move-in process (no later than 3 business days after move-in). Files original in the resident’s chart and keeps a copy in a secure…
Added 2 mins ago
Assistant General Manager
Mister Car Wash
Comstock Park, MI
Assistant General Manager, Assistant Manager, Operations Manager, Service Manager, Assistant Store Manager, Store Manager, Retail Manager, Automotive Manager, Car Wash Manager, Hospitality…
Added 2 mins ago
AC
Entry Level Accounting Licensing Specialist
Aston Carter
Irving, TX
- $25 to $27 USD / hour
…approximately 40 people, organized into three regions with a manager overseeing each region. Team sizes vary based on the number of stores supported, with most teams consisting of about 12…
Added 3 mins ago
L
Product Operations Manager
Legora
New York City, NY
- $160,650 to $217,350 USD / year
- You have 4+ years of experience in product operations, program management, business operations, consulting, technical program management, or a related role.
Added 4 mins ago
SS
District Manager
Securitas Security Services
Hilton Head Island, SC · Bluffton, SC
- $800 USD / month
As a District Manager, you will be responsible for leading a large, diverse, high-volume multi‑unit book of business, overseeing multiple sites while strengthening the business through…
Added 4 mins ago
Retail Sales Manager
Michaels Stores, Inc.
United States
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 4 mins ago
MS
Full Time Sales Manager
Michaels Stores, Inc.
United States
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 5 mins ago
PATIENT FLOW MANAGER, HEALTHCARE
Compass Group
BROOKFIELD, WI
As a Patient Flow Manager, you will provide operational leadership for patient observation and flow services across multiple hospital locations. This role oversees staffing, scheduling, and…
Added 5 mins ago
MGR, PATIENT FLOW
Compass Group
WICHITA, KS
The Patient Flow Manager leads a team of Patient Flow Coordinators and Transporters to ensure the safe, efficient, and timely movement of patients throughout the hospital. This role is…
Added 5 mins ago
CG
OPERATIONS MANAGER (EVS) 2nd Shift- Charlotte, NC
Compass Group
CHARLOTTE, NC
- $50,000 to $52,000 USD / year
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
Added 5 mins ago
Executive Sous Chef
Compass Group
Santa Clara, CA
…deliver exceptional food quality, hospitality, and operational excellence. This hands-on leadership role is responsible for overseeing daily kitchen operations, driving culinary…
Added 5 mins ago
AH
Enterprise Program Manager
Alameda Health System
Oakland, CA
- $70.02 to $116.7 USD / hour
…objectives. Oversees integrated planning, resource optimization, process improvement, and efficiency initiatives that drive business performance and operational excellence. Leverages deep…
Added 5 mins ago
Regional Manager, Interventional Solutions, Tulsa, OK/Memphis, TN
Boston Scientific
Memphis, TN
…developing, implementing and monitoring a region targeting program; Identifies and recommends promotion programs and materials to help support the sales plan and strategy; Shares personal…
Added 5 mins ago
Regional Manager, Interventional Solutions, Charleston/Myrtle Beach, SC
Boston Scientific
South/Charleston, SC
…developing, implementing and monitoring a region targeting program; Identifies and recommends promotion programs and materials to help support the sales plan and strategy; Shares personal…
Added 5 mins ago
Regional Manager, Interventional Solutions - Orlando, FL
Boston Scientific
Orlando, FL
…developing, implementing and monitoring a region targeting program; Identifies and recommends promotion programs and materials to help support the sales plan and strategy; Shares personal…
Added 6 mins ago
Quality Control Manager (QCM)
LinTech Global
Fort Belvoir, VA
Quality management training or credentials (e.g., ASQ Certified Manager of Quality/Organizational Excellence, ISO 9001 internal auditor) and experience with Government QASP surveillance and…
Added 7 mins ago
Manager, AI Product Engineering
Origami Risk LLC
United States
The Manager of AI Product Engineering leads a team of AI Product Engineers responsible for delivering high quality, secure, and scalable AI enabled product experiences. Reporting to the…
Added 8 mins ago
Tool Coordinator
Loenbro
Centennial, CO
At Loenbro, we don’t just offer jobs - we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and…
Added 12 mins ago
Project Manager - AMS - REMOTE
NTT DATA Services
Plano, TX
We are seeking an experienced Project Manager to lead the steady-state delivery of Application Management Services (AMS) across a diverse Business Services Applications Portfolio. The role…
Added 12 mins ago
Distribution Center Operations Intern
The Kendall Group, Inc.
Vandalia, OH
This unique program allows individuals the opportunity for direct exposure to foundational Operations/Distribution principles and work alongside Operations/Distribution professionals. Our…
Added 13 mins ago
Sr. Talent Acquisition Partner
Molson Coors
Milwaukee, WI
This position reports to the Senior Manager, Talent Acquisition, and works closely with assigned client groups, HR Business Partners, and hiring managers.
Added 14 mins ago
Branch Operations Manager Imperial Gateway
B10 Wells Fargo Bank, N. A.
GARDENA, CA
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 14 mins ago
Branch Manager Trainee
B10 Wells Fargo Bank, N. A.
LAS VEGAS, NV · PAHRUMP, NV
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 14 mins ago
Branch Manager Colorado South
B10 Wells Fargo Bank, N. A.
COLORADO SPRINGS, CO
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…

NTT DATA Services

Project Manager - AMS - REMOTE

Plano, TX, United States

The starting pay range for this role is $92,408 – 171,125.

Apply About employer

Applications open in a new tab.

Job details

Pay: The starting pay range for this role is $92,408 – 171,125.
Posting language: English
Posted: Nov 9, 2026

Original job description

We are seeking an experienced Project Manager to lead the steady-state delivery of Application Management Services (AMS) across a diverse Business Services Applications Portfolio. The role will be accountable for day-to-day service delivery, operational stability, SLA and KPI performance, stakeholder management, resource planning, financial performance, service governance, and continuous improvement across ERP, non-ERP, SaaS, packaged, custom, and legacy applications.

The Project Manager will serve as the primary delivery leader for the Business Services portfolio and will work closely with business stakeholders, application owners, IT leadership, delivery teams, and third-party vendors to ensure reliable operations and measurable service improvement.

Key Responsibilities

Service Delivery & Operational Management

Own day-to-day delivery of application support services across the Business Services portfolio.
Balance service priorities across applications with different business criticality, support models, technology maturity, ticket volumes, and lifecycle stages.
Ensure achievement of agreed SLAs, KPIs, service quality targets, and contractual commitments.
Manage Incident, Problem, Change, Request Fulfillment, and Release Management processes across the portfolio.
Monitor production stability, critical incidents, recurring issues, aged backlog, and service risks.
Coordinate resolution of issues spanning application, infrastructure, database, integration, security, and third-party vendor teams.
Ensure appropriate operational coverage, escalation paths, and support readiness across the portfolio.

Application Portfolio Management

Maintain visibility into application ownership, support models, dependencies, criticality, risks, and resource coverage.
Prioritize operational focus based on business impact, service performance, risk, and support demand.
Identify key-person dependencies, skill gaps, aging technologies, and application lifecycle risks.
Ensure appropriate support strategies for SaaS, COTS, custom, legacy, ERP, and non-ERP applications.
Coordinate activities across application teams where incidents, changes, integrations, or business processes span multiple systems.

Service Governance & Stakeholder Management

Act as the primary customer-facing delivery leader for the Business Services portfolio.
Build trusted relationships with business stakeholders, application owners, product owners, IT leadership, service management teams, and third-party vendors.
Conduct regular operational reviews, service reviews, governance meetings, and executive-level reporting.
Manage escalations and ensure timely resolution of critical production and service delivery issues.
Communicate service performance, risks, dependencies, improvement initiatives, and key decisions clearly to stakeholders.
Drive customer satisfaction and maintain alignment between service delivery priorities and business needs.

Resource & Workforce Management

Manage globally distributed application support teams across multiple technologies and business domains.
Ensure appropriate resource capacity and skills across applications with varying demand, complexity, and business criticality.
Manage workforce performance, utilization, productivity, retention, and development.
Drive cross-training, succession planning, and knowledge retention to reduce dependency on individual resources.
Support recruitment and onboarding for identified skill or capacity gaps.
Build a cohesive delivery organization across internal teams, client teams, and vendor resources.

Financial Management

Manage operational budgets, forecasts, and financial performance for the engagement.
Align resource capacity and staffing with contractual commitments and forecast demand.
Monitor utilization, productivity, and other relevant financial and delivery metrics.
Identify opportunities for resource optimization, productivity improvement, and cost efficiencies.
Ensure delivery remains aligned with contractual and financial objectives.

Continuous Improvement & Transformation

Develop and execute a Continuous Service Improvement roadmap for the Business Services portfolio.
Use service data, ticket trends, recurring incidents, problem records, and application health indicators to identify improvement opportunities.
Drive reduction in recurring incidents, aged backlog, manual effort, and avoidable ticket volumes.
Identify opportunities for automation using ITSM platforms, application-native capabilities, workflow automation, monitoring, AI, knowledge management, and other appropriate technologies.
Promote proactive problem management and root cause analysis.
Drive service maturity, operational excellence, and measurable productivity improvements.
Track and communicate the business and operational benefits delivered through improvement initiatives.

Governance, Risk & Compliance

Ensure adherence to ITIL processes, security policies, audit requirements, and applicable compliance standards.
Maintain appropriate service documentation, SOPs, knowledge repositories, and operational procedures.
Monitor service risks, contractual obligations, and operational dependencies through structured governance.
Ensure audit findings, security issues, vulnerabilities, and compliance actions affecting supported applications are appropriately tracked and managed.
Support internal and external audits as required.

Basic Qualifications:

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
10+ years of experience in IT services, application support, or technology delivery.
5+ years of experience managing enterprise application support, AMS, or managed services engagements.
5+ years experience managing globally distributed teams and multi-vendor delivery environments.

Preferred Qualifications

Experience supporting enterprise business applications across areas such as ERP, HCM, Finance, EPM, Supply Chain, Procurement, Workforce Management, or other business-critical functions.
Exposure to platforms such as Workday, PeopleSoft, UKG/Kronos, Tecsys, Oracle, SAP, or comparable enterprise applications.
Experience managing custom, legacy, SaaS, and COTS application environments.
Experience with ServiceNow or comparable ITSM platforms.

Experience managing a diverse portfolio of business applications rather than a single technology platform.

Strong understanding of production support and IT service management processes, including Incident, Problem, Change, Request, and Release Management.
Strong understanding of AMS delivery models, service governance, SLA/KPI management, and operational reporting.
Demonstrated experience managing business and IT stakeholders at multiple organizational levels.
Experience with resource planning, financial management, service improvement, and operational risk management.
Experience with automation, AI-enabled service management, observability, or application support transformation initiatives.
ITIL certification.
PMP, PRINCE2, Agile, or Scrum certification.
Experience managing large managed-services engagements.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $92,408 – 171,125. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Apply About employer

More about this job

Skills

AMS
Stakeholder management
Process improvement
ERP
Leadership
Business processes
Reporting
Customer service
Manage operational budgets
Identify process improvements
Root cause analysis
ITIL
Regulatory compliance
Documentation
Monitor customer service
Computer science
Supply chain management
Procurement
Workday
Oracle PeopleSoft
UKG
Oracle
SAP
ServiceNow
IT service management
Financial management
Risk management
ITIL certification
PMP
PRINCE2
Agile
Scrum

Report this job