Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
WS
(USA) Emerging Store Manager - SC
Wal-Mart Stores Texas, LL
TX
- $85,000 to $120,000 USD / year
This position is a developmental leadership role designed to prepare associates for potential Store Manager opportunities within the Walmart US
Added just now
WS
Emerging Store Manager - SC
Wal-Mart Stores East, LP
NC
- $85,000 to $120,000 USD / year
This position is a developmental leadership role designed to prepare associates for potential Store Manager opportunities within the Walmart US
Added just now
WI
Pharmacy Manager
Walmart Inc.
United States
- $112,000 to $197,000 USD / year
…pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists and pharmacy staff to take care of patients in the community. This is a great…
Added just now
WS
Area Manager - Systems (Grocery)
Wal-Mart Stores East, LP
FL
- $65,500 to $98,000 USD / year
…Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including…
Added just now
Accounts Payable Manager
Telix Pharmaceuticals (AMER)
Fishers, IN
The Accounts Payable Manager leads Telix’s accounts payable function, ensuring accurate, timely, and well-controlled supplier payments across a multi-entity organization. This role owns AP…
Added just now
Trainer Support Services Technician
Corewell Health Corporate
Grand Rapids, MI
CRT-ServSafe Manager - NRA National Restaurant Association Nutrition Services 90 Days
Added just now
Dietitian
Ernest Health
Jacksonville, FL
Our hospital offers comprehensive benefits, designed to support your health and financial well-being.
Added just now
NM
Clinical Lab Assistant-Inpatient Huntley Part-time Days
Northwestern Memorial Healthcare
Huntley, IL
- $19.81 to $26.74 USD / hour
- Part-time
…the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation…
Added 1 min ago
Portfolio Project Engineering Manager
GE Steam Power, Inc.
United States
A Project Engineering Manager (PEM) takes ownership as the engineering leader for a range of Steam Turbine, Generator or Boiler upgrade projects by planning and monitoring engineering…
Added 1 min ago
Customer Portfolio Manager CPM TX
GE Vernova International LLC
Remote, United States
…nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova…
Added 1 min ago
Engineering Manager - Civil/Structural Design
GE Vernova Hitachi Nuclear Energy Americas LLC
Remote, United States
The Manager, Civil & Structural Engineering is responsible for leading and providing leadership to a diverse technical team of dedicated engineers and scientists in the planning, design,…
Added 1 min ago
Chef de projet principal - BTM I&C / Senior Project Manager - BTM I&C
GE Grid Solutions, LLC
Remote, United States
We are looking for a Senior Project Manager to lead the execution of complex substation projects within GE Vernova’s Grid Systems Integration business. In this role, you will coordinate…
Added 1 min ago
R5056066 Wind Hub Technician - ND1 (Glen Ullin, ND)
GE Vernova International LLC
Remote, United States
…nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova…
Added 1 min ago
Repair Capacity Project Manager
GE Vernova International LLC
United States
Strong analytical, project management, and financial acumen.
Added 1 min ago
Project Quality Manager
GE Vernova Hitachi Nuclear Energy Americas LLC
United States
The Senior Project Quality Manager is responsible for administrating and executing the GEH Quality Assurance Program for the Advanced Nuclear Projects. This position will also include the…
Added 1 min ago
CC
IT Support Manager
Catholic Charities Serving Central Washington
Yakima, WA
- $92,500 to $111,500 USD / year
The IT Support Manager leads day-to-day IT support services across all Catholic Charities locations. This hands-on position supervises IT Support Technicians, manages help desk operations…
Added 1 min ago
Manager Mine
Capstone Mining
Miami, AZ
Capstone employees are eligible for an extensive total rewards package, designed to support your physical, mental, financial, and emotional well-being. This package includes, but is not…
Added 2 mins ago
Associate Manager, Consumer Promotions
Reckitt
Nutley, NJ
Elevate your career with Reckitt by stepping into the role of Channel Manager. This pivotal position calls for a forward-thinking individual ready to shape and invigorate how our portfolio…
Added 2 mins ago
WC
27-64 Technology Support Specialist (Manager 170) ***WCU Internal Employee Applicants Only***
West Chester University
West Chester, PA
- $76,177 USD / year
…applicants for the position of Technology Support Specialist (Manager…
Added 2 mins ago
Operations Manager
Suburban Propane
Gainesville, VA
We are currently looking for an energetic and motivated Operations Manager to play a pivotal role in the success of our company by managing multiple key operational areas of our business.
Added 2 mins ago
LS
Library - Branch Manager III
Library Systems & Services LLC
Camarillo, CA
- $76,044 USD / year
The Branch Manager 3 is responsible for overseeing the daily operations of Camarillo Public Library, ensuring the effective delivery of library services, programs, and resources to the…
Added 2 mins ago
Senior Project Manager
Chesapeake Finishing Inc.
Rockville, MD
The Senior Project Manager (Sr. PM) has full operational and financial responsibility for a portfolio of multifamily renovation projects, from contract award through closeout. The Sr. PM…
Added 3 mins ago
CC
Academic/Student Services Manager
Contra Costa Community College District
CA
- $113,664 to $138,480 USD / year
An Academic/Student Services Manager is the first level of academic management in the District and serves as an administrator overseeing up to several small educational services programs or…
Added 3 mins ago
Bakery Lead
The Fresh Market Inc
Columbia, SC
…bring our mission to life by supporting the Bakery Department Manager in making everyday eating extraordinary. You’ll assist in leading your team with care and purpose, ensuring every guest…
Added 3 mins ago
Manager
OnePack Hospitality
Metairie, LA
…restaurant leader! We are looking for a full-service Restaurant Manager to lead all aspects of our polished casual restaurant. You will deliver a high-quality menu and motivate our team…

NTT DATA Services

Project Manager - AMS - REMOTE

Plano, TX, United States

The starting pay range for this role is $92,408 – 171,125.

Apply About employer

Applications open in a new tab.

Job details

Pay: The starting pay range for this role is $92,408 – 171,125.
Posting language: English
Posted: Nov 9, 2026

Original job description

We are seeking an experienced Project Manager to lead the steady-state delivery of Application Management Services (AMS) across a diverse Business Services Applications Portfolio. The role will be accountable for day-to-day service delivery, operational stability, SLA and KPI performance, stakeholder management, resource planning, financial performance, service governance, and continuous improvement across ERP, non-ERP, SaaS, packaged, custom, and legacy applications.

The Project Manager will serve as the primary delivery leader for the Business Services portfolio and will work closely with business stakeholders, application owners, IT leadership, delivery teams, and third-party vendors to ensure reliable operations and measurable service improvement.

Key Responsibilities

Service Delivery & Operational Management

Own day-to-day delivery of application support services across the Business Services portfolio.
Balance service priorities across applications with different business criticality, support models, technology maturity, ticket volumes, and lifecycle stages.
Ensure achievement of agreed SLAs, KPIs, service quality targets, and contractual commitments.
Manage Incident, Problem, Change, Request Fulfillment, and Release Management processes across the portfolio.
Monitor production stability, critical incidents, recurring issues, aged backlog, and service risks.
Coordinate resolution of issues spanning application, infrastructure, database, integration, security, and third-party vendor teams.
Ensure appropriate operational coverage, escalation paths, and support readiness across the portfolio.

Application Portfolio Management

Maintain visibility into application ownership, support models, dependencies, criticality, risks, and resource coverage.
Prioritize operational focus based on business impact, service performance, risk, and support demand.
Identify key-person dependencies, skill gaps, aging technologies, and application lifecycle risks.
Ensure appropriate support strategies for SaaS, COTS, custom, legacy, ERP, and non-ERP applications.
Coordinate activities across application teams where incidents, changes, integrations, or business processes span multiple systems.

Service Governance & Stakeholder Management

Act as the primary customer-facing delivery leader for the Business Services portfolio.
Build trusted relationships with business stakeholders, application owners, product owners, IT leadership, service management teams, and third-party vendors.
Conduct regular operational reviews, service reviews, governance meetings, and executive-level reporting.
Manage escalations and ensure timely resolution of critical production and service delivery issues.
Communicate service performance, risks, dependencies, improvement initiatives, and key decisions clearly to stakeholders.
Drive customer satisfaction and maintain alignment between service delivery priorities and business needs.

Resource & Workforce Management

Manage globally distributed application support teams across multiple technologies and business domains.
Ensure appropriate resource capacity and skills across applications with varying demand, complexity, and business criticality.
Manage workforce performance, utilization, productivity, retention, and development.
Drive cross-training, succession planning, and knowledge retention to reduce dependency on individual resources.
Support recruitment and onboarding for identified skill or capacity gaps.
Build a cohesive delivery organization across internal teams, client teams, and vendor resources.

Financial Management

Manage operational budgets, forecasts, and financial performance for the engagement.
Align resource capacity and staffing with contractual commitments and forecast demand.
Monitor utilization, productivity, and other relevant financial and delivery metrics.
Identify opportunities for resource optimization, productivity improvement, and cost efficiencies.
Ensure delivery remains aligned with contractual and financial objectives.

Continuous Improvement & Transformation

Develop and execute a Continuous Service Improvement roadmap for the Business Services portfolio.
Use service data, ticket trends, recurring incidents, problem records, and application health indicators to identify improvement opportunities.
Drive reduction in recurring incidents, aged backlog, manual effort, and avoidable ticket volumes.
Identify opportunities for automation using ITSM platforms, application-native capabilities, workflow automation, monitoring, AI, knowledge management, and other appropriate technologies.
Promote proactive problem management and root cause analysis.
Drive service maturity, operational excellence, and measurable productivity improvements.
Track and communicate the business and operational benefits delivered through improvement initiatives.

Governance, Risk & Compliance

Ensure adherence to ITIL processes, security policies, audit requirements, and applicable compliance standards.
Maintain appropriate service documentation, SOPs, knowledge repositories, and operational procedures.
Monitor service risks, contractual obligations, and operational dependencies through structured governance.
Ensure audit findings, security issues, vulnerabilities, and compliance actions affecting supported applications are appropriately tracked and managed.
Support internal and external audits as required.

Basic Qualifications:

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
10+ years of experience in IT services, application support, or technology delivery.
5+ years of experience managing enterprise application support, AMS, or managed services engagements.
5+ years experience managing globally distributed teams and multi-vendor delivery environments.

Preferred Qualifications

Experience supporting enterprise business applications across areas such as ERP, HCM, Finance, EPM, Supply Chain, Procurement, Workforce Management, or other business-critical functions.
Exposure to platforms such as Workday, PeopleSoft, UKG/Kronos, Tecsys, Oracle, SAP, or comparable enterprise applications.
Experience managing custom, legacy, SaaS, and COTS application environments.
Experience with ServiceNow or comparable ITSM platforms.

Experience managing a diverse portfolio of business applications rather than a single technology platform.

Strong understanding of production support and IT service management processes, including Incident, Problem, Change, Request, and Release Management.
Strong understanding of AMS delivery models, service governance, SLA/KPI management, and operational reporting.
Demonstrated experience managing business and IT stakeholders at multiple organizational levels.
Experience with resource planning, financial management, service improvement, and operational risk management.
Experience with automation, AI-enabled service management, observability, or application support transformation initiatives.
ITIL certification.
PMP, PRINCE2, Agile, or Scrum certification.
Experience managing large managed-services engagements.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $92,408 – 171,125. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Apply About employer

More about this job

Skills

AMS
Stakeholder management
Process improvement
ERP
Leadership
Business processes
Reporting
Customer service
Manage operational budgets
Identify process improvements
Root cause analysis
ITIL
Regulatory compliance
Documentation
Monitor customer service
Computer science
Supply chain management
Procurement
Workday
Oracle PeopleSoft
UKG
Oracle
SAP
ServiceNow
IT service management
Financial management
Risk management
ITIL certification
PMP
PRINCE2
Agile
Scrum

Report this job

Jobs in the United States

(USA) Emerging Store Manager - SC

Emerging Store Manager - SC

Pharmacy Manager

Area Manager - Systems (Grocery)

Accounts Payable Manager

Trainer Support Services Technician

Dietitian

Clinical Lab Assistant-Inpatient Huntley Part-time Days

Portfolio Project Engineering Manager

Customer Portfolio Manager CPM TX

Engineering Manager - Civil/Structural Design

Chef de projet principal - BTM I&C / Senior Project Manager - BTM I&C

R5056066 Wind Hub Technician - ND1 (Glen Ullin, ND)

Repair Capacity Project Manager

Project Quality Manager

IT Support Manager

Manager Mine

Associate Manager, Consumer Promotions

27-64 Technology Support Specialist (Manager 170) WCU Internal Employee Applicants Only

Operations Manager

Library - Branch Manager III

Senior Project Manager

Academic/Student Services Manager

Bakery Lead

Manager

Contact us