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Industrial Hygiene Engineer
Brookhaven Science Associates, LLC
Upton, NY
- $101,600 to $125,000 USD / year
Reporting to the Industrial Hygiene Program Supervisor in the Safety and Health Services Division, the Industrial Hygiene Engineer will perform routine to moderately complex Industrial…
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Sr. Account Data and BI Analyst
LocumTenens.com, LLC
United States
…data pipeline requirements for the Data team. This role will support General Ledger, invoicing, month-end close, and forecasting processes. The Senior Accounting Data & BI Analyst will…
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Program Coordinator
Cardinal McCloskey Community Services
Valhalla, NY
- $70,000 to $72,000 USD / year
Provide supervision, guidance, and support to Residence Managers and program staff.
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TB
Fixture Project Coordinator
The Bernard Group Inc
Chanhassen, MN
- $60,000 to $70,000 USD / year
…materials carefully sourced from eco-friendly partners that support social change and community…
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Assistant Director of Alumni Relations, Smeal College of Business
The Pennsylvania State University
United States
Penn State is currently seeking a Assistant Director of Alumni Relations to support the Smeal College of Business. As a member of the Division of Development and Alumni Relations, you can…
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Staff Scientist Supervisor - NSF NCEMS (Huck Institutes)
The Pennsylvania State University
United States
…for technical implementation, software quality, computational support, and supervision of technical staff. The position complements the Scientific Program Manager and Project Manager by…
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2nd Shift Team Lead - CNC Operator
Fenner Precision Polymers
Manheim Twp, PA
In addition to leading the team, you'll use your CNC experience to set up and operate equipment, support production needs, and ensure high-quality Trantorque products are manufactured…
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Manager, Platform Services
CreatorIQ
Chicago, IL
- $121,000 to $145,000 USD / year
…configuration, bulk data operations, and hands-on operational support for enterprise customers, and partners closely with our Strategic Intelligence and Influencer Marketing Services teams…
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AO
Habilitation Specialist- Com Hab
Adapt of the Hudson Valley Inc
Middletown, NY
- $19.96 to $21 USD / hour
…Hudson Valley guidelines assigned to the Community Habilitation program. The incumbent will also provide direct support and serves as a role model, advocate and teacher for the people we…
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IT Project Manager IV
SIC Standard Insurance Company - 3000
Remote, United States
…(problem-solving, A3s, huddle boards, Kanban), and traditional project and program management to successfully deliver large complex bodies of…
Added 1 min ago
Plaintiff Paralegal
Fraser Stryker PC LLO
Omaha, NE
We are looking to hire a Plaintiff Paralegal to support multiple attorneys in delivering high-quality legal services in all phases of litigation. The ideal candidate will have strong…
Added 1 min ago
Compliance Administrator
HOAMCO
Prescott, AZ
Under general supervision of the Community Manager, the Community Management Administrator is responsible for supporting the Manager in overseeing the day-to-day operations of the Community…
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TILE DISTRIBUTION-MATERIAL HANDLER I- Receiving C Shift
Dickson, TN
Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.
Added 1 min ago
UB
Credit Review Specialist - Equipment Finance
U.S. Bank National Association
Marshall, MN
- $26.35 to $35.1 USD / hour
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
Added 1 min ago
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Travel Consultant
ACSC Auto Club Of Southern Calif
Pasadena, CA
- $23.5 USD / hour
Build long-term client relationships through exceptional service, travel expertise, and ongoing support.
Added 1 min ago
FH
Project Manager, Polio & GHS Management
Family Health International
Remote, United States
- $90,000 to $110,000 USD / year
…portfolio of polio and global health security (GHS) activities that support surveillance, outbreak detection and response, laboratory systems, preparedness, and health security capacity…
Added 1 min ago
Regional Manager, Retail Marketing
Hilton Grand Vacations
Auburn Hills, MI · Auburn Heights, MI · Saginaw, MI
…who we value the most. It’s why we do everything we can to support their success and…
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Field IT Technician (Level IV)
G2IT
Pensacola, FL
- $50,000 to $55,000 USD / year
Field IT Technician (Level IV) – Navy NETC Support
Added 1 min ago
Casting Engineering Supervisor
Ford Global
Dearborn, MI
…a framework to enable the cross functional teams to create Program / Component specific plans, for the development and implementation of manufacturing feasible casting designs and processes…
Added 1 min ago
Chief Information Security Officer
Autoscribe
Gaithersburg, MD
Proven experience in threat prevention, incident response, vulnerability management, and security program development.
Added 2 mins ago
Specialist, Affiliate and Creator Partnerships
FASHIONPHILE
Lehi, UT · Los Angeles, CA
…this role, you will manage and grow our affiliate marketing program while supporting creator community development, and user-generated content (UGC) and employee-generated content (EGC)…
Added 2 mins ago
Mid-Level Technician
New Lenox School District 122
New Lenox, IL
Support the use of a broad range of technology services in the District by working with all staff and students.
Added 2 mins ago
JM
Invoice Billing Specialist
Johnson, Mirmiran & Thompson, Inc.
Hunt Valley, MD
- $22 to $30 USD / hour
Immigration sponsorship or support (e.g. H1B, F-1 CPT/OPT/STEM OPT) is not available for this position, except for qualified candidates eligible for the TN visa classification.
Added 2 mins ago
Volleyball Skills Instructor
YMCA
San Antonio, TX
…responsibility. Instructs youth or adult classes in a specialized program area, such as dance, any of the martial arts, arts and humanities,…
Added 2 mins ago
Global Transformation Project Manager, HR
Oxea GmbH
Houston, TX
5–8 years spanning talent management, HR operations, HR transformation, project management, or executive support in complex, global, or PE-backed environments.

NTT DATA Services

L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE

Frisco, TX, United States

The starting pay range for this role is $68,076 – 118,188.

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Job details

Pay: The starting pay range for this role is $68,076 – 118,188.
Posting language: English
Posted: Nov 5, 2026

Original job description

Req ID: 397354

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE to join our team in Frisco, Texas (US-TX), United States (US).

Day to Day Responsibilities:

Provide L2/L3 production support for Surgery, Endoscopy, Operating Room and Sterile Processing applications, including incident investigation, troubleshooting, resolution, and service restoration.
Support STERIS SPM environments and related sterile-processing/instrument-tracking workflows, including application testing, go-live/post-go-live support, reporting and integration dependencies.
Troubleshoot application, server, interface, device/equipment connectivity, workflow, user-access, configuration, and vendor-related issues affecting perioperative and sterile-processing operations.
Monitor and manage assigned incidents, service requests, problems, and changes in accordance with defined SLAs and operational procedures.
Perform root cause analysis for recurring or complex application issues and implement corrective and preventive actions.

Collaborate with Surgery/Endoscopy clinical users, Sterile Processing, Clinical Engineering, infrastructure/server/network/interface teams, Epic/TogetherCare teams where applicable, and third-party vendors to resolve application and workflow issues.

Maintain and enhance technical documentation, knowledge articles, runbooks, and support procedures, while identifying opportunities for automation and continuous service improvement.

Support application maintenance, upgrades, patches, configuration changes, testing, and production deployments while minimizing impact to surgical and endoscopy operations.

Basic Requirements:

L2: 3-5 years / L3: 5-8+ years of experience supporting healthcare or clinical applications in a production environment.
5+years hands-on experience supporting Surgery, Endoscopy, Operating Room, Sterile Processing, or perioperative clinical application workflows.
3+ years hands-on experience with STERIS SPM (Sterile Processing Management), instrument tracking, or comparable sterile-processing/instrument-management platforms.
5+ years experience troubleshooting application workflows, integrations/interfaces, application/server configurations, device or equipment connectivity, and related technical dependencies in a hospital environment.
5+ years demonstrated L2/L3 incident troubleshooting and resolution within defined SLA targets, including high-priority/critical incidents.
5+ years hands-on experience with Incident, Problem, Change, and Service Request Management using ServiceNow or a comparable ITSM platform.
5+ years experience coordinating with clinical users, cross-functional IT teams, Clinical Engineering, and third-party vendors for issue resolution, upgrades, testing, and production changes.

Preferred Skills:

Experience with STERIS SPM reporting/integration components such as ProConnect and/or ConnectAssure is highly desirable.
Experience with instrument tracking, sterilization-cycle reporting, biological-indicator reporting, infection-prevention reporting, or sterile-processing device integration is desirable.
Familiarity with perioperative/OR and Endoscopy workflows and the operational impact of application or equipment downtime.
Familiarity with healthcare integrations/interfaces, including HL7 and application-to-application data flows; Epic integration exposure is a plus.
Effective written and verbal communication skills to collaborate with client stakeholders, clinical users, technical teams, and third-party vendors.
Relevant application/vendor, ITIL, healthcare IT, or technical certifications are preferred.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $68,076 – 118,188. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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More about this job

Skills

Troubleshooting
Reporting
Troubleshoot
Workflow
Root cause analysis
Clinical science
Documentation
ServiceNow
IT service management
Infection control
Communication skills
ITIL

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