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Java Backend Engineer HIPAA Non Healthcare
ZAPCOM GROUP INC
Mountain View, CA
- $100,000 to $120,000 USD / year
Direct experience taking a non-healthcare product or platform through HIPAA compliance.
Added 4 mins ago
Continuous Improvement Engineer
Fortune Brands
New Bern, NC
…on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has…
Added 6 mins ago
Full Stack Software Engineer/Developer
LEIDOS, INC.
San Diego, CA
The Leidos Military and Veterans Health Solutions Operation has an opening for a Full Stack Software Engineer/Developer to join the Operational Readiness Directorate at the Naval Health…
Added 12 mins ago
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Senior Software Engineer, Backend (ML Feature Platform)
Affirm
Remote, United States
- $195,000 to $225,000 USD / year
ML Feature Platform is one of the two teams that compose the ML Platform at Affirm, the other team being ML Training & Serving Platform. The two platform teams work closely together to…
Added 13 mins ago
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Automated Test Engineer
Eliassen Group
Helena, MT
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 19 mins ago
Senior Manager, Project/Program (Info Systems) Management
ServiceNow
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Added 20 mins ago
Dynatrace Engineer
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Added 21 mins ago
Senior Manager of Customer Engagement Operations
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Remote, United States
Run the platform behind scaled Customer Success.
Added 23 mins ago
EG
Automated Test Engineer
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- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 26 mins ago
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Sr. Staff System Architect – Energy Generation, Storage & Conversion
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San Francisco, CA
- $200,000 to $215,000 USD / year
We are seeking an experienced and visionary System Engineer to define and drive end-to-end solutions for energy generation, storage, and power conversion systems. This role bridges energy…
Added 30 mins ago
Full Stack Developer
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Wells Fargo is seeking a Senior Software Engineer to join our Corporate & Investment Banking Technology team, helping deliver innovative software solutions that support critical business…
Added 34 mins ago
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Cloud Data Platform Architect
Insight Global
Altamonte Springs, FL
- From $68 USD / hour
A client of Insight Global is seeking an experienced Senior Cloud Data Engineer / Data Platform Engineer to design, implement, test, deploy, and support enterprise-scale data pipelines…
Added 35 mins ago
Sr Database Engineer-SQL
H&R Block
Remote, United States
The Senior Database Engineer serves as a senior technical contributor responsible for the architecture, engineering, implementation, reliability, security, performance, and continuous…
Added 41 mins ago
Forward Deployed Front-End Engineer (Autonomous Systems Control)
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Washington D.C. · Washington D.C., DC
Work with AI researchers, systems engineers, and robotics experts to ship one unified platform.
Added 41 mins ago
Senior Forward Deployed Engineer
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San Francisco · San Francisco, CA
Troubleshoot Python and React platform code live inside customer Linux environments, including secure, offline (air-gapped) setups.
Added 45 mins ago
Business Systems Analyst
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Perry, FL
…innovation, and reliability. We dont just build shelters - we engineer solutions that optimize operations, safeguard assets, and provide a competitive edge for companies worldwide. With the…
Added 48 mins ago
EG
Automated Test Engineer
Eliassen Group
Tallahassee, FL
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 53 mins ago
Application Platform Engineer
University of North Carolina- Chapel Hill
NC
As a member of a highly collaborative team, the Application Platform Engineer helps define service requirements, develop and deploy the platform, and support its ongoing operation.
Added 1 hour ago
General Electrical Engineer
Tesla Laboratories. Inc.
Warren, MI
· Expertise With Army and USMC tactical or combat vehicles integration design development, design review and platform integration activities.
Added 1 hour ago
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Software Perception Engineer
Actalent
Pittsburgh, PA
- $50 to $90 USD / hour
Essential SkillsMUST HAVE
Added 1 hour ago
Director, CRM Sales
ServiceNow
Chicago, IL
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 hour ago
Senior Vice President, Infrastructure So
The Bank of New York Mellon
Everett, MA
Job holder must have broad experience with multi-platform development tools and toolkits
Added 1 hour ago
CC
Cloud Engineer
CPI Card Group
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- $31,533 USD / year
…incident response, and compliance-control implementation. The engineer contributes to reusable infrastructure patterns, standards, guardrails, and automated controls that integrate security…
Added 1 hour ago
CC
2027 Summer Intern: Software Engineer
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Greenwood Village, CO
- $31,533 USD / year
Must have at least a 3.0 GPA or greater in current program
Added 1 hour ago
Engineering Manager, Hardware Test & Validation
Terabase Energy
Woodland, CA
…developing an interconnected software and construction automation platform to support the design, optimization, and construction of utility-scale solar projects…

Closed listing

NTT DATA Services

L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE

Frisco, TX, United States

The starting pay range for this role is $68,076 – 118,188.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: The starting pay range for this role is $68,076 – 118,188.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req ID: 397354

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE to join our team in Frisco, Texas (US-TX), United States (US).

Day to Day Responsibilities:

Provide L2/L3 production support for Surgery, Endoscopy, Operating Room and Sterile Processing applications, including incident investigation, troubleshooting, resolution, and service restoration.
Support STERIS SPM environments and related sterile-processing/instrument-tracking workflows, including application testing, go-live/post-go-live support, reporting and integration dependencies.
Troubleshoot application, server, interface, device/equipment connectivity, workflow, user-access, configuration, and vendor-related issues affecting perioperative and sterile-processing operations.
Monitor and manage assigned incidents, service requests, problems, and changes in accordance with defined SLAs and operational procedures.
Perform root cause analysis for recurring or complex application issues and implement corrective and preventive actions.

Collaborate with Surgery/Endoscopy clinical users, Sterile Processing, Clinical Engineering, infrastructure/server/network/interface teams, Epic/TogetherCare teams where applicable, and third-party vendors to resolve application and workflow issues.

Maintain and enhance technical documentation, knowledge articles, runbooks, and support procedures, while identifying opportunities for automation and continuous service improvement.

Support application maintenance, upgrades, patches, configuration changes, testing, and production deployments while minimizing impact to surgical and endoscopy operations.

Basic Requirements:

L2: 3-5 years / L3: 5-8+ years of experience supporting healthcare or clinical applications in a production environment.
5+years hands-on experience supporting Surgery, Endoscopy, Operating Room, Sterile Processing, or perioperative clinical application workflows.
3+ years hands-on experience with STERIS SPM (Sterile Processing Management), instrument tracking, or comparable sterile-processing/instrument-management platforms.
5+ years experience troubleshooting application workflows, integrations/interfaces, application/server configurations, device or equipment connectivity, and related technical dependencies in a hospital environment.
5+ years demonstrated L2/L3 incident troubleshooting and resolution within defined SLA targets, including high-priority/critical incidents.
5+ years hands-on experience with Incident, Problem, Change, and Service Request Management using ServiceNow or a comparable ITSM platform.
5+ years experience coordinating with clinical users, cross-functional IT teams, Clinical Engineering, and third-party vendors for issue resolution, upgrades, testing, and production changes.

Preferred Skills:

Experience with STERIS SPM reporting/integration components such as ProConnect and/or ConnectAssure is highly desirable.
Experience with instrument tracking, sterilization-cycle reporting, biological-indicator reporting, infection-prevention reporting, or sterile-processing device integration is desirable.
Familiarity with perioperative/OR and Endoscopy workflows and the operational impact of application or equipment downtime.
Familiarity with healthcare integrations/interfaces, including HL7 and application-to-application data flows; Epic integration exposure is a plus.
Effective written and verbal communication skills to collaborate with client stakeholders, clinical users, technical teams, and third-party vendors.
Relevant application/vendor, ITIL, healthcare IT, or technical certifications are preferred.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $68,076 – 118,188. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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Skills

Troubleshooting
Reporting
Troubleshoot
Workflow
Root cause analysis
Clinical science
Documentation
ServiceNow
IT service management
Infection control
Communication skills
ITIL

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Jobs in the United States