Jobs in the United States

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Added 1 min ago
Enterprise Architect (Solutions Engineer), Identity
Workday, Inc.
Remote, United States
Design and implement integration strategies across AWS, GCP, and Azure, with a strong understanding of native identity services, policies, and entitlement models.
Added 1 min ago
Senior Forward Deployed Engineer (FDE) - Developer Platform
Workday Limited
CA
As a Senior Forward Deployed Engineer, you will bridge hands-on software development with high-impact customer technical strategy. You will partner with enterprise customers to architect,…
Added 2 mins ago
GRC Architect/ Information Security Manager- US
USA7 DXC Technology Services LLC
ANY CITY, TX
…speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's…
Added 3 mins ago
Infrastructure Engineer
Garda Capital Partners
WYZ, MN · Wayzata, MN
The engineer develops reusable deployment pipelines, infrastructure templates, and self-service workflows that help teams provision environments and release changes consistently - working…
Added 3 mins ago
Python Full Stack Engineer - Professional
HEXAWARE
United States
…comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process…
Added 4 mins ago
Sr Technical Success Manager
Black Duck Software, Inc.
United States
…without a known answer. You partner with a Customer Success Engineer (CSE) when the work requires custom code, CI/CD or API integration builds, or architecture judgment specific to the…
Added 4 mins ago
Lead Technical Success Manager
Black Duck Software, Inc.
United States
…without a known answer. You partner with a Customer Success Engineer (CSE) when the work requires custom code, CI/CD or API integration builds, or architecture judgment specific to the…
Added 4 mins ago
Firmware Engineer
Samsara
Remote, United States
…fleet management and industrial monitoring. Through a unique integration of sensor data such as GPS, acceleration, temperature, video, and more, we enable our customers to gain greater…
Added 6 mins ago
Senior Application Security Engineer (Burp Suite DAST)
Phia LLC
United States
Focus Areas: Burp Suite DAST (Enterprise), Veracode SAST, CI/CD Security Integration, Linux, and Federal Application Security Testing
Added 7 mins ago
A
Electrical Engineer
Actalent
Pocasset, MA
- $45 to $65 USD / hour
This Electrical Engineer role focuses on designing, integrating, and validating electrical and electromechanical systems that support advanced technologies such as autonomous underwater…
Added 7 mins ago
Mechanical Engineer
Actalent
Pocasset, MA
…throughout their lifecycle. You will contribute to the design, integration, testing, and continuous improvement of autonomous systems and oceanographic products while collaborating closely…
Added 7 mins ago
Vehicle Integration Engineer
Actalent
Portland, OR
Job Title: Vehicle Integration EngineerThe Vehicle Integration Engineer supports the design, documentation, and integration of complete vehicle systems, including advanced and autonomous…
Added 7 mins ago
A
Manufacturing Engineer
Actalent
Charlotte, NC
- $45 to $48 USD / hour
Job Title: Manufacturing Engineer Job DescriptionThe Manufacturing Engineer serves as the primary technical resource supporting air-cooled chiller manufacturing operations on 2nd shift.…
Added 9 mins ago
Software Engineer 2
Robert Half
Kansas City, KS
We are looking for a Software Engineer 2 to support identity and access management operations in Kansas City, Kansas. This Long-term Contract position focuses on strengthening privileged…
Added 9 mins ago
Electrical Engineer
Toyon
Fort Collins, CO
Toyon Research Corporation is seeking an experienced Electrical Engineer to join our Development Engineering Team in the Aerospace Systems Division. The ideal candidate will have a solid…
Added 9 mins ago
Senior Electrical Engineer
Toyon
Fort Collins, CO
Toyon Research Corporation is seeking a Senior Electrical Engineer to join our Development Engineering Team in the Aerospace Systems Division. The ideal candidate will have a solid…
Added 10 mins ago
Business Systems Analyst
Big Top Manufacturing, LLC
Perry, FL
…innovation, and reliability. We don’t just build shelters - we engineer solutions that optimize operations, safeguard assets, and provide a competitive edge for companies worldwide. With…
Added 14 mins ago
Software Engineer 1, Full-Stack
Cook Group
Bloomington, IN · Indianapolis, IN · West Lafayette, IN
The Software Engineer, Full-Stack develops, implements and documents software and programs that provide the technical solutions to meet specifications and business requirements defined by…
Added 16 mins ago
Senior Network Engineer
Platte River Power Authority
Fort Collins, CO
The Senior Network Engineer is responsible for leading the design, deployment, implementation, and lifecycle management of complex network infrastructure systems. Oversees advanced network…
Added 17 mins ago
Software Development Engineer, Leo Antenna Team
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
The Leo Antenna team is looking for a Software Development Engineer who is excited to work at the intersection of large-scale data systems, Amazon Web Services cloud services, data…
Added 17 mins ago
Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations
Amazon Data Services, Inc.
Hebron, KY
We're looking for a Manufacturing Test Engineer who thrives at the intersection of hardware, software, and production operations. You'll own the end-to-end manufacturing test ecosystem -…
Added 17 mins ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
Strong understanding of modern AI application patterns, including:
Added 17 mins ago
Full Stack Engineer
ewminds consulting Services
Clairton, PA
· Experience with API design, microservices, event-driven architectures, data integration, and messaging (e.g., Kafka, MQ)
Added 17 mins ago
Staff Engineer, Balance and Ledger - Core
Fanatics Betting & Gaming
NY · Jacksonville, FL
…sports betting subsidiary of Fanatics Holdings, Inc. As a Staff Engineer on the Balance and Ledger team, you will be the technical owner of the ledger and balance services that hold…
Added 18 mins ago
Senior Operational Systems Engineer
Volume Integration
Chantilly, VA
…systems operating reliably. As a Senior Operational Systems Engineer in Chantilly, VA, you'll support the configuration, maintenance, and evaluation of specialized IT environments that…

NTT DATA Services

L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE

Frisco, TX, United States

The starting pay range for this role is $68,076 – 118,188.

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Job details

Pay: The starting pay range for this role is $68,076 – 118,188.
Posting language: English
Posted: Nov 5, 2026

Original job description

Req ID: 397354

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE to join our team in Frisco, Texas (US-TX), United States (US).

Day to Day Responsibilities:

Provide L2/L3 production support for Surgery, Endoscopy, Operating Room and Sterile Processing applications, including incident investigation, troubleshooting, resolution, and service restoration.
Support STERIS SPM environments and related sterile-processing/instrument-tracking workflows, including application testing, go-live/post-go-live support, reporting and integration dependencies.
Troubleshoot application, server, interface, device/equipment connectivity, workflow, user-access, configuration, and vendor-related issues affecting perioperative and sterile-processing operations.
Monitor and manage assigned incidents, service requests, problems, and changes in accordance with defined SLAs and operational procedures.
Perform root cause analysis for recurring or complex application issues and implement corrective and preventive actions.

Collaborate with Surgery/Endoscopy clinical users, Sterile Processing, Clinical Engineering, infrastructure/server/network/interface teams, Epic/TogetherCare teams where applicable, and third-party vendors to resolve application and workflow issues.

Maintain and enhance technical documentation, knowledge articles, runbooks, and support procedures, while identifying opportunities for automation and continuous service improvement.

Support application maintenance, upgrades, patches, configuration changes, testing, and production deployments while minimizing impact to surgical and endoscopy operations.

Basic Requirements:

L2: 3-5 years / L3: 5-8+ years of experience supporting healthcare or clinical applications in a production environment.
5+years hands-on experience supporting Surgery, Endoscopy, Operating Room, Sterile Processing, or perioperative clinical application workflows.
3+ years hands-on experience with STERIS SPM (Sterile Processing Management), instrument tracking, or comparable sterile-processing/instrument-management platforms.
5+ years experience troubleshooting application workflows, integrations/interfaces, application/server configurations, device or equipment connectivity, and related technical dependencies in a hospital environment.
5+ years demonstrated L2/L3 incident troubleshooting and resolution within defined SLA targets, including high-priority/critical incidents.
5+ years hands-on experience with Incident, Problem, Change, and Service Request Management using ServiceNow or a comparable ITSM platform.
5+ years experience coordinating with clinical users, cross-functional IT teams, Clinical Engineering, and third-party vendors for issue resolution, upgrades, testing, and production changes.

Preferred Skills:

Experience with STERIS SPM reporting/integration components such as ProConnect and/or ConnectAssure is highly desirable.
Experience with instrument tracking, sterilization-cycle reporting, biological-indicator reporting, infection-prevention reporting, or sterile-processing device integration is desirable.
Familiarity with perioperative/OR and Endoscopy workflows and the operational impact of application or equipment downtime.
Familiarity with healthcare integrations/interfaces, including HL7 and application-to-application data flows; Epic integration exposure is a plus.
Effective written and verbal communication skills to collaborate with client stakeholders, clinical users, technical teams, and third-party vendors.
Relevant application/vendor, ITIL, healthcare IT, or technical certifications are preferred.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $68,076 – 118,188. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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More about this job

Skills

Troubleshooting
Reporting
Troubleshoot
Workflow
Root cause analysis
Clinical science
Documentation
ServiceNow
IT service management
Infection control
Communication skills
ITIL

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