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Added 20 mins ago
SD
IT Administrator
SunCore Digital
Scottsdale, AZ
- $90,000 to $150,000 USD / year
SunCore Digital is looking for an IT Administrator to build and own our internal technology foundation: identity and access, Microsoft 365, endpoint management and security, SaaS…
Added 30 mins ago
CR
Business Analyst
Claritas Rx
Remote, United States
- $115,000 to $125,000 USD / year
…unlimited PTO, stock options, and a growing set of tools and technology to drive innovation for our…
Added 30 mins ago
CR
Associate Business Analyst
Claritas Rx
Remote, United States
- $60,000 to $70,000 USD / year
…unlimited PTO, stock options, and a growing set of tools and technology to drive innovation for our…
Added 1 hour ago
VU
Associate Technical Product Analyst (Tech Management Team)
Visa USA Inc
Denver, CO
- $79,800 to $124,100 USD / year
…efforts, providing broad exposure to project management practices, technology operations, stakeholder engagement, and cross-functional…
Added 1 hour ago
Catastrophe Business Analyst
MS ACSC Management Services Inc
Costa Mesa, CA
The Business Analyst (BA) works as a member of the Catastrophe (CAT) Planning & Logistics Team, supporting efforts to ensure organizational readiness and effective response to catastrophe…
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Project Analyst
Visa U.S.A. Inc.
Foster City, CA
We are looking for a highly organized, proactive, and detail-oriented Internal Audit Analyst to join our Global Internal Audit team in Foster City, California. Reporting directly to the…
Added 2 hours ago
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Security Analyst
TEKsystems
Saint Paul, MN
- $35 to $50 USD / hour
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 2 hours ago
Programming Planning Budget Execution Analyst
SAIC
El Segundo, CA
SAIC's Horizon 2 program is seeking our latest Programming Planning Budgeting Execution Analyst to work a new surveillance satellite system for the US Space Force in El Segundo, CA . This…
Added 2 hours ago
AT
Financial Analyst 2
Avispa Technology
Palo Alto, CA
- $55 USD / hour
Financial Analyst 2 1521434 * Hourly pay: $55/hr * Worksite: A leading university (Palo Alto, CA 94304 - Hybrid) * W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings…
Added 3 hours ago
Data Analyst
CACI International
Millington, TN
…executing the development and sustainment of all information technology (IT) capabilities supporting OPNAV N1. The CIO ensures that IT architecture, solutions, data, and operational…
Added 4 hours ago
Financial Analyst, Procurement, Sourcing, and Materials
Valmont Industries Inc.
Omaha, NE
Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more…
Added 5 hours ago
HRIS Analyst, Workday
Braven
Remote, United States
In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an HRIS Analyst, Workday, who will act as the hands-on owner of Braven's new…
Added 6 hours ago
Inpatient Rehabilitation Facility (IRF) Quality Analyst - Healthcare
EXL Talent Acquisition Team
United States
The IRF Quality Analyst performs random, targeted, and follow-up quality reviews to confirm that audit determinations are supported by the IRF-PAI, UB-04/final bill, acute inpatient…
Added 6 hours ago
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Principal Pricing Analyst
Micron Semiconductor Prds
Folsom, CA · Boise, ID · San Jose, CA
- $132,000 to $299,000 USD / year
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate…
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Systems Analyst IV
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The Systems Analyst IV provides information technology system engineering, analysis, design and development expertise to develop and support new systems, enhance existing systems, and…
Added 6 hours ago
Power Markets Data Scientist and Optimization Analyst - Hybrid Remote
Hoosier Energy
Bloomington, IN
Pay Grade:M08 POSITION SUMMARY The Power Markets Data Scientist and Optimization Analyst develops advanced analytical models, forecasting solutions, optimization frameworks, and…
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CIP Compliance Team Leader - Hybrid Remote
Hoosier Energy
Bloomington, IN
Added 6 hours ago
BS
Senior Advisor, Vaccine & Clinical Case Management
BME Strategies
Remote, United States
- $91,520 to $151,840 USD / year
Support mass vaccination and emergency response use cases, including point-of-dispensing (POD) operations.
Added 6 hours ago
BN
Sr Analyst, Supply Chain Planning
Blue Nile
Remote, United States
- $75,000 to $90,000 USD / year
Partner cross-functionally with Merchandising, Finance, Operations, and Technology to align on data definitions and business cont
Added 7 hours ago
Sr. Financial Analyst - Tysons, VA
M.C. Dean, Inc
Tysons, VA
…M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems…
Added 7 hours ago
Lead Interface & Interoperability Analyst
Radiant Digital
Jackson, MS
Added 7 hours ago
UO
Senior Data and Business Analyst
University of Colorado Denver
Boulder, CO
- $105,000 to $118,000 USD / year
The University of Colorado Boulder invites applications for the Senior Data Analyst and Business Analyst position! This role serves as a key strategic resource within the College of Arts…
Added 7 hours ago
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Executive Partner (CIO Advisory)
Gartner, Inc.
Denver, CO
- $160,000 to $194,000 USD / year
Gartner Executive Programs (ExP) is a service within Gartner Executive Technology Services (ETS) and is the indispensable tool for digital leaders. It is an exclusive, membership-based…
Added 7 hours ago
UO
Business System Professional
University of Colorado Denver
Boulder, CO
- $65,000 to $70,000 USD / year
…accomplishing their academic journey. We support university operations by strategically managing key financial resources. This position serves as the primary operational support resource…
Added 8 hours ago
BH
Business Systems Analyst - Transportation Services
Black Hills Energy
Golden, CO
- $31,533 USD / year
The Business Systems Analyst - Transportation Services is responsible for supporting the business needs of all Gas Supply and Transportation Services (GSTS) software applications. The…

Closed listing

NTT DATA Services

Ambulatory EMR Application Support Analyst - L2

Frisco, TX, United States

The starting pay range for this role is $68,076 – 118,188.

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The starting pay range for this role is $68,076 – 118,188.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Archived listing. The details below describe a past opening.

Req ID: 391565

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Ambulatory EMR Application Support Analyst - L2 to join our team in Frisco, Texas (US-TX), United States (US). Ambulatory EMR Application Support Analyst – L2

Location

Remote / USA

Shift

US Healthcare Support Hours / Rotational On-Call Support

Position Summary

We are seeking an experienced Ambulatory EMR Application Support Analyst (L2) to provide advanced operational, functional, and technical support for ambulatory Electronic Medical Record (EMR) applications within a healthcare environment. The candidate will support outpatient clinical workflows, EMR interfaces, provider documentation tools, billing processes, and application maintenance activities while ensuring high system availability and user satisfaction.

The role requires strong knowledge of ambulatory clinical operations, EMR configuration, troubleshooting, integrations, upgrades, and production support within a healthcare setting.

Key Responsibilities

Clinical Workflow Support

Provide L2 support for ambulatory EMR applications supporting outpatient clinics and physician practices.
Troubleshoot issues related to:
Patient scheduling
Registration and intake workflows
Clinical documentation and charting
Order entry and results review
Provider workflows and encounter management
Analyze and resolve complex workflow and application issues impacting clinical operations.
Collaborate with clinicians, practice managers, and operational teams to optimize system utilization.

EMR Interface Support

Monitor, troubleshoot, and support interfaces between EMR and external systems
Investigate interface failures, message errors, and data reconciliation issues.
Validate interface data transmission and ensure successful integration outcomes.

Ambulatory Billing Support

Support ambulatory revenue cycle workflows and billing-related EMR functionality.

Configuration and Customization

Configure and maintain:
Clinical templates
Provider preferences
Smart tools and productivity features
Order sets and documentation workflows
Support optimization efforts to improve provider efficiency and user adoption.
Assist in testing and deploying configuration changes based on business requirements.

Document Management Support

Support document management processes including:
Document scanning
Indexing
Chart import
Medical records management
Troubleshoot issues related to document workflows and patient record accessibility.
Ensure proper document categorization and archival standards are maintained.

Application Maintenance & Release Management

Participate in upgrades, patches, hotfix deployments, and routine maintenance activities.
Perform impact analysis, testing, validation, and production implementation support.
Support application version upgrades while minimizing disruptions to clinical operations.
Maintain system documentation and change records.

Incident & Problem Management

Provide advanced troubleshooting for production incidents and service requests.
Perform root cause analysis for recurring application issues.
Participate in major incident management and escalations.
Maintain SLA compliance and timely resolution of tickets.

Required Skills & Experience

Functional Skills - 5+years of experience in the below skills

Strong understanding of ambulatory clinical workflows, including:
Scheduling
Registration
Clinical documentation
Order management
Results review
Knowledge of ambulatory practice operations and provider workflow optimization.
Understanding of ambulatory billing and revenue cycle processes.

Technical Skills - 5+years of experience in the below skills

Experience supporting Ambulatory EMR/EHR platforms.
Experience troubleshooting healthcare interfaces and integrations.
Knowledge of:
HL7 messaging
Interface monitoring tools
E-Prescribing workflows
Clinical documentation templates
Experience supporting upgrades, patches, and production releases.
Understanding of healthcare data management and EMR archival processes.

Healthcare Domain Knowledge – Minimum 5+years of experience in the below skills

Ambulatory care workflows.
Provider office operations.
Medical terminology and clinical documentation.
E&M coding concepts and charge capture workflows.
HIPAA and healthcare data privacy requirements.

Qualifications

Bachelor's degree in Healthcare Informatics, Information Technology, Computer Science, or related field.
5–8 years of experience for L2 Support role.
Experience supporting healthcare EMR/EHR applications in a production environment.
Relevant EMR/EHR certifications preferred.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $68,076 – 118,188. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

About employer

More about this job

Skills

EMR
Technical support
Documentation
Troubleshooting
Workflow
Troubleshoot
Scheduling
Document management
Record keeping
Root cause analysis
Regulatory compliance
EHR
Data management
Medical terminology
Computer technology
Computer science

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