Jobs in the United States

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Added 3 mins ago
Frontend Engineer
GN Hearing
Lincoln, NE
In the role of Frontend Engineer in the Engineering team, you will contribute to our purpose of Bringing People Closer. You will own key web-based customer journeys from technical design…
Added 5 mins ago
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Network Engineer- CCNA
TEKsystems
Charlotte, NC
- $38 to $41 USD / hour
DescriptionWe are seeking a Network Engineer to provide advanced engineering support for the organization's global Data, Voice, Security, and Wireless networks. This role will have a…
Added 6 mins ago
Engineer II-Sensor Test & Evaluation
Earthscope Consortium, Inc.
Socorro, NM
The Engineer II (EII) manages and implements multiple field projects of varying complexity to provide technical support for geophysical instruments and networks. The incumbent will arrange…
Added 7 mins ago
EU
Mainframe Replication Engineer
Experis USA
Plano, TX
- Up to $63.38 USD / hour
We are seeking a skilled Mainframe Replication Engineer with hands-on experience delivering enterprise replication services for systems of record (SOR) hosted on Db2, IMS, and VSAM. The…
Added 13 mins ago
Manufacturing Engineer
Syntron Material Handling
Saltillo, MS
Provides tooling, equipment, process design, and ability to produce reviews, Lean leadership and other technical support for manufacturing processes in the Tupelo facility.
Added 15 mins ago
HW Engineer / Regulatory Engineer
Inabia Software & Consulting Inc.
Northford, CT
Looking for similar to a HW engineer /Regulatory Engineer with 5-10 years of experience, with experience on FIRE regulatory compliance (UL864) and testing activities.
Added 16 mins ago
PN
Research Engineer II - Building Energy Analysis
Pacific Northwest National Laboratory
UNAVAILABLE · Richland, WA · Seattle, WA · Portland, OR
- $89,300 USD / year
The BS&DG is seeking a Research Engineer II - Building Energy Analysis with strong knowledge of building energy systems, programming and data analysis skills, and experience evaluating…
Added 19 mins ago
TT
Senior Software Engineer, Autonomous Systems
True Talent Solutions Partners
Palo Alto, CA
- $145,000 to $275,000 USD / year
Join a customer-facing product engineering team building command-and-control and autonomy software for robotic and unmanned systems. You will help deliver cloud and edge capabilities that…
Added 19 mins ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
…a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive…
Added 19 mins ago
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Sr. QA Automation Engineer
TEKsystems
South Sioux City, NE
- $100,000 to $130,000 USD / year
Our client in the insurance industry is seeking a Senior QA Automation Engineer to help drive enterprise-wide automation initiatives and support ongoing business transformation efforts.…
Added 19 mins ago
Network Engineer, Deployment & Support
Meta
Papillion, NE
Network Engineer, Deployment & Support Responsibilities:
Added 19 mins ago
Project Manager (Rail Track Terminal/Intermodal)
Olsson
Omaha, NE
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our…
Added 19 mins ago
Project Engineer (Rail Track Terminal/Intermodal)
Olsson
Omaha, NE
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our…
Added 19 mins ago
Senior Software Engineer - Global Forwarding Technology
C.H. Robinson
Omaha, NE
team which is expanding engineering capacity to support a growing portfolio of strategic modernization and automation initiatives. In this role, you will help design and deliver scalable…
Added 19 mins ago
Roadway Engineer
WSP USA
Omaha, NE
WSP is currently initiating a search for a Civil/Roadway Engineer for our Omaha, NE office. Be involved in projects with our Nebraska Transportation Team and be a part of a growing…
Added 19 mins ago
ServiceNow Application Engineer
TEKsystems
Omaha, NE
7+ years of hands-on ServiceNow development and platform engineering experience.
Added 19 mins ago
Software Engineer
CACI International
Omaha, NE
…bachelor’s degree with at least 4 years of related hands-on software engineering experience, or a master’s degree with 2+ years of relevant experience. Equivalent professional experience…
Added 19 mins ago
Staff Software Engineer - IAM
General Motors
Lincoln, NE
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
Added 19 mins ago
Software Engineer, Systems ML
Meta
Lincoln, NE
Meta is seeking a Software Engineer to join our Systems ML Engineering team, focused on building and optimizing the machine learning infrastructure that powers Meta's products at massive…
Added 19 mins ago
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Consulting Lead Software Developer - Apex
Oracle
Lincoln, NE
- $97,800 to $209,500 USD / year
Partner with business analysts, fellow engineering resources and end users to evaluate business requirements, minimal viable product requirements, and deliver required features/functions.
Added 19 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Lincoln, NE
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 19 mins ago
Mechanical Project Manager
Insight Global
Lincoln, NE
nsight Global is seeking an Mechanical Field Engineer to support the construction, commissioning, and quality oversight of mission-critical data center infrastructure projects. This…
Added 20 mins ago
Senior AI/ML Engineer – SLM Optimization & Inference
Concentrix
Lincoln, NE
We are looking for a hands-on Senior AI/ML Engineer to fine-tune, optimize, and deploy Small Language Models, with a focus on Alibaba Qwen models and production-ready inference performance.…
Added 20 mins ago
Senior Data Engineer
Highmark Health
Lincoln, NE
…incumbent and team will be involved in every aspect of the data process, from idea generation, analysis, design, build, and support, using the latest technologies and design…
Added 20 mins ago
Hardware Engineer, PCB Layout
Meta
Lincoln, NE
Meta is seeking a Staff PCB Layout Engineer to drive the design and delivery of complex printed circuit boards for large-scale infrastructure hardware. In this role, you will define layout…

NTT America, Inc.

Data Centre Field Support Engineer (L2)

TX, United States

$20 to $30 USD / hour

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Job details

Pay: $20 to $30 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $20/hr - $30/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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