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Added just now
Product Manager - Conversational AI &Performance Support
Apple
Cupertino, CA
…experiences and drive business outcomes. We are seeking a Product Manager toown the roadmap for real-time, conversational AI guidance that enables seller performance and skill development,…
Added just now
Supply Chain Program Manager
Apple
Cupertino, CA
The Apple Channel Sales Program team is seeking a dynamic and highly motivated leader who can drive change for Apple Channel’s global supply chain. The Supply Chain Program Manager plays a…
Added 3 mins ago
Technical Project Manager
Jobgether
Remote, United States
As a Technical Project Manager, you will oversee the successful delivery of technology implementation projects, ensuring they are completed on time, within budget, and to the highest…
Added 3 mins ago
J
Senior GTM Compensation Manager
Jobgether
Remote, United States
- $100,000 to $140,000 USD / year
As a Senior GTM Compensation Manager, you will take ownership of the sales compensation function within a fast-growing technology environment focused on data science, machine learning, and…
Added 3 mins ago
Technical Program Manager, Edge Capacity
Google
Addison, TX · Atlanta, GA · Austin, TX · Thornton, CO
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 8 mins ago
Manager, Care Management Transition of Care Team - Denver Health Medical Plan (Must Live in Colorado. Weekly On-Site Requirement)
Denver Health and Hospital Authority
Denver, CO
The Care Management Transition of Care Team Manager is a pivotal leadership role within the Denver Health Medical Plan driving excellence in the seamless transition of members from acute…
Added 18 mins ago
Manager, Veterinary Services (Shelter Medicine)
HSSV
Milpitas, CA
The Manager, Veterinary Services plays a key role in delivering world-class medical services and programs encompassing animals in our shelter and community. This individual will manage a…
Added 29 mins ago
Leaphart Place Program Manager
Growing Hope
West Columbia
The Leaphart Place Program Manager provides strategic, operational, and hands-on leadership for Growing Hope’s Leaphart Place, our supportive transitional living for young adults aging out…
Added 38 mins ago
Partner Operations Manager
Jobgether
Remote, United States
At least 5 years of professional experience in operations, account management, project management, or program management, ideally within higher education, education technology, or another…
Added 38 mins ago
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Contracts Manager (Procurement)
Jobgether
Remote, United States
- $120,300 to $180,500 USD / year
As a Contracts Manager (Procurement), you will oversee the full procurement and inbound contracting lifecycle for a growing technology organization specializing in software, SaaS, and…
Added 38 mins ago
SO
VOCATIONAL REHABILTATION COUNSELOR - MASTERS - 11032026- 82250
State of Tennessee
TN
- $4,098 to $5,129 USD / month
…preparation for, and planning of an individual rehabilitation program and arranges services for customers. This class differs from that of a VR Field Supervisor in that an incumbent of the…
Added 38 mins ago
SO
VOCATIONAL REHABILITATION COUNSELOR - MASTERS - 11032026- 82291
State of Tennessee
TN
- $4,098 to $5,129 USD / month
…preparation for, and planning of an individual rehabilitation program and arranges services for customers. This class differs from that of a VR Field Supervisor in that an incumbent of the…
Added 38 mins ago
TRANSPORTATION ENGINEERING SPECIALIST - 11032026-82298
State of Tennessee
TN
…first half of TDOT's Graduate Transportation Engineering (GTE) Program. As part of a mandatory two-year program that includes rotations in core and elective disciplines, this position will…
Added 38 mins ago
SO
TENNCARE PROJECT MANAGER - 82465
State of Tennessee
TN
- From $79,320 USD / year
The Division of TennCare is seeking an experienced Project Manager to join the Project Management Office (PMO), supporting complex, cross-functional initiatives with a strong emphasis on…
Added 38 mins ago
SO
TDOC CASE MANAGER 3 - 11032026-82477
State of Tennessee
TN
- $4,098 to $5,129 USD / month
…leads other TDOC Case Managers and/or provides oversight of program(s) for offenders in correctional facilities. This class differs from TDOC Case Manager 2* in that incumbents perform at…
Added 38 mins ago
SO
TDOC CASE MANAGER 3 - 11032026-82278
State of Tennessee
TN
- $4,098 to $6,160 USD / month
…leads other TDOC Case Managers and/or provides oversight of program(s) for offenders in correctional facilities. This class differs from TDOC Case Manager 2* in that incumbents perform at…
Added 38 mins ago
SO
RIGHT-OF-WAY ACQUISITION AND RELOCATION TECHNICAL SPECIALIST - 11032026-82300
State of Tennessee
TN
- $5,151 to $6,437 USD / month
…competencies and skill blocks of the Technical Specialist Competency Program for the level of worker for which they were hired. If skills and competencies are not met during that period,…
Added 38 mins ago
SO
PROBATION/PAROLE OFFICER 3 - 11032026-82422
State of Tennessee
TN
- $4,608 to $5,751 USD / month
…working level. This class differs from the Probation/ Parole Manager in that an incumbent of the latter supervises a moderate-sized probation and/or parole…
Added 38 mins ago
SO
PROBATION/PAROLE MANAGER - 11032026-82296
State of Tennessee
TN
- $5,151 to $6,437 USD / month
…partners, fostering collaborative relationships that support program goals and public safety…
Added 38 mins ago
SO
PROBATION/PAROLE MANAGER - 11032026-82295
State of Tennessee
TN
- $5,151 to $6,437 USD / month
…partners, fostering collaborative relationships that support program goals and public safety…
Added 38 mins ago
SO
PROBATION/PAROLE MANAGER - 11032026-82294
State of Tennessee
TN
- $5,151 to $6,437 USD / month
…partners, fostering collaborative relationships that support program goals and public safety…
Added 38 mins ago
IT CPE Senior Project Manager
Kentucky Housing Corporation
Frankfort, KY
The IT CPE Senior Project Manager is responsible to plan, execute, document, and finalize all CPE projects ensuring all deliverables are met. This includes defining the scope of each…
Added 38 mins ago
SO
MALETA FACILITIES PROGRAM MANAGER - 82447
State of Tennessee
TN
- $61,812 to $77,244 USD / year
As the Multi-Agency Law Enforcement Training Academy (MALETA) Facilities Program Manager (PM), you will coordinate campus operational support services, facilities maintenance, contract…
Added 38 mins ago
SO
MALETA EMERGENCY VEHICLE OPERATIONS COURSE PROGRAM MANAGER - 82449
State of Tennessee
TN
- $61,812 to $77,244 USD / year
As the Multi-Agency Law Enforcement Training Academy (MALETA) Emergency Vehicle Operations Course (EVOC) Program Manager, you will coordinate the day-to-day operation, scheduling, safety,…
Added 38 mins ago
SO
LOGISTICS MANAGER - EMERGENCY MANAGEMENT ADMINISTRATOR 1 - 11032026-82527
State of Tennessee
TN
- $5,151 to $6,437 USD / month
The Emergency Manager 1 will serve as the Logistics Manager for TEMAs Logistics Section, working under the direction of the Logistics Administrator to manage section-wide operations and to…

Ntiva Branding

Systems Administrator I

Leawood, KS, United States

$50,000 to $64,000 USD / year

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Job details

Pay: $50,000 to $64,000 USD / year
Experience: 2-3 years Help Desk experience
Posting language: English
Posted: Oct 16, 2026

Original job description

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

This position is posted to meet state regulatory requirements. A qualified internal candidate has been identified for this role, though all qualified applicants will be considered.

How you’ll make an Impact

As the Systems Administrator I, you will be responsible for day-to-day support desk tickets. You are the first point of contact for client-initiated tickets. The primary focus is working on tickets within the allowed time frame also respecting SLO. The focus is also to try and prevent further escalations of a ticket and provide first touch resolution. Quality of service and response time is key. The ideal candidate would have the ability to work in a fast-paced environment quickly and effectively switching from task to task.

Location and Work Expectations

This exciting opportunity is based in our Kansas City office and includes travel to client sites throughout the area, offering a dynamic and immersive work experience.
This is a hybrid position with 70% of work performed remotely and 30% onsite with clients.
Must have a valid driver's license and insured vehicle. Travel may require up to 1.5hr drive to the location.

What you will be doing

Accept overflow of incoming client calls. Provide service or route as needed.
Follow processes and procedures for movement of client service requests within and out of the department
Recognize opportunities and update infrastructure documentation
Service request ownership
Conduct root-cause analysis for recurring problems
Recognize lapses in system requirements, processes, and design specs based on organizational needs, security/compliance policy, and industry trends
Perform software upgrades
Troubleshoot client issues, finding root cause and resolving
Knowledge of and adherence to industry best practices regarding security
Provide technical leadership both internally and externally
Use client reports as starting point, find evidence then perform root cause analyses
Work within the parameters of the position regarding time invested in resolving client requests

You’ll be successful in this role if you have

2-3 years Help Desk experience
Technical experience supporting, administration and troubleshooting Microsoft Desktop and Server operating systems and applications
Familiarity with network hardware (Firewalls, Managed Switches, WAPs)
Demonstrated knowledge of MS Exchange and Office365 and related e-mail technology
Ability to navigate Hyper-V console to troubleshoot storage and availability issues in regard to virtual machines.
Ability to provide escalation support
Ability to identify imminent failures and escalate as needed
Generate and provide vendor access accounts following industry security best practices
Create limited domain user accounts and delegating local server administration as needed
Provide a secure remote access method as appropriate
Ability to optimize, apply, filter group policies both by item level filtering and by security groups
Ability to audit and implement "need to know" permission/access control
Share drive permissions
Make efficient use of security groups (eg not use the default Domain Users group)
Demonstrate intermediate knowledge of at least one cloud platform and how to navigate its console.
Ability to identify misconfigured services or applications and escalate as needed
Ability to review, refine and create SOPs
User creation/departures
Software deployments
VOIP phone support
Apple Mac OSX support

Required language skills

Ability to communicate professionally, in English, both written and orally
Ability to write business correspondence and process procedures
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public

Benefits and Perks

Medical, Dental and Vision coverage for employee and family
401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
Health Savings Account (HSA) Options / PPO Options
Employee Assistance Program
Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
Education Reimbursement Program
Generous Employee Referral Program - cash bonus for successful referrals!
Dynamic Recognition and Rewards
Clear Promotion and Advancement Tracks
Work with Industry-Leading Talent

The base pay range for this position is expected to be between $50,000.00 and $64,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

FLSA Status: Salaried, Exempt

Work Authorization Criteria In compliance with federal law, all persons hired will be required to verify identity and to complete the required employment eligibility verification form upon hire. Due to federal government contract obligations, this position requires U.S. citizenship.

Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.

Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 11/6/26.

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More about this job

Skills

Teamwork
Valid driver's licence
Documentation
Root cause analysis
Regulatory compliance
Troubleshoot
Leadership
Technical support
Troubleshooting
Microsoft Exchange
Microsoft 365
Problem solving

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