Warehouse Manager

Fern is at the top of the trade show and expo service industry. Our operation spans more than 200 cities from coast to coast. In other words, wherever there’s a major convention center and event venue, we’re there with experienced local teams providing exceptional service and support, whenever you need it. We recognize that our team members are the core of our company. It is why they stay with us for so long, and it's also what attracts new clients to come aboard. We are looking to add a Warehouse Manager to our Columbus operations team. The Warehouse Manager is responsible for the day-to-day management of warehouse organization, inventory control, and internal warehouse operations. This role ensures all materials, equipment, and assets are accurately tracked, properly stored, and efficiently handled to support project execution. Working under the direction of the Director of Warehouse Operations, the Warehouse Manager owns inventory accuracy, warehouse organization, and team supervision, ensuring the warehouse operates in a structured, disciplined, and highly efficient manner Position does require being onsite full-time plus the ability to travel. Salary is $60,000-70,000

Key Responsibilities

Inventory Control & Accuracy (Primary Responsibility)

• Own and maintain accurate inventory of all equipment, materials, and show assets
• Manage inventory systems, ensuring all transactions (inbound, outbound, returns) are properly recorded
• Conduct and oversee cycle counts, audits, and full physical inventories
• Set and maintain stocking levels (Purchasing or requesting and authorizing purchases)
• Investigate and resolve discrepancies, shortages, and damages
• Implement and enforce inventory control procedures and best practices

Warehouse Organization & Layout

• Maintain a clean, organized, and clearly labeled warehouse at all times
• Design and manage storage systems that maximize space and accessibility
• Ensure all materials and equipment are stored in designated, logical locations
• Continuously improving organization to support speed and accuracy of fulfillment

Team Supervision

• In coordination with the Director of Operations, supervise warehouse staff, including scheduling and daily task assignment
• Ensure team adherence to processes, standards, and expectations
• Train team members on inventory procedures, equipment use, and warehouse systems
• Drive accountability, productivity, and attention to detail across the team

Inbound, Outbound & Returns Processing

• Oversee receiving, inspection, and put-away of incoming materials
• Ensure accurate picking, packing, and internal staging of materials for projects
• Manage returns process, ensuring items are checked in, assessed, and restocked correctly
• Maintain accuracy and documentation throughout all material movements

Execution Support (Director-Led)

• Execute daily priorities and workflows as directed by the Director of Warehouse Operations
• Ensure warehouse team is aligned and prepared to meet project timelines
• Support staging and preparation of materials for upcoming shows and projects
• Provide real-time updates on inventory status and warehouse readiness

Systems & Process Discipline

• Enforce consistent use of warehouse management and inventory systems
• Maintain documentation, tracking, and reporting standards
• Identify process gaps and recommend improvements to leadership
• Ensure repeatable, scalable processes are followed by all team members

Safety & Compliance

• Enforce all safety protocols and proper equipment usage
• Maintain a safe, clean, and compliant warehouse environment
• Ensure team is trained and certified on forklifts and other equipment as required

Qualifications

Required

• 5–8+ years of warehouse experience
• 2–4+ years in a supervisory or management role
• Strong experience with inventory control systems and processes
• Proven ability to manage warehouse teams in a fast-paced environment
• High attention to detail and organizational discipline
• Valid Driver’s License

Preferred

• Experience in trade shows, events, or general services contracting
• Familiarity with asset-based or rental inventory environments
• Experience implementing or improving warehouse organization systems

Skills & Competencies

• Extremely organized and detail-oriented
• Strong accountability and follow-through
• Hands-on leadership style
• Process-driven with a focus on consistency
• Clear communicator with team and leadership
• Ability to bring order to chaos - and keep it that way

Success Metrics

• Inventory accuracy and variance reduction
• Warehouse organization and cleanliness
• Efficiency and accuracy of material handling
• Timeliness and accuracy of receiving and returns
• Team productivity and adherence to processes

Fern is an equal opportunity employer committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.