Jobs in the United States

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Added 1 min ago
IAMD Systems Engineer
Simulation Technologies, Inc.
Huntsville, AL
SimTech, Inc., recognized as one of the 2026 Best Places for Working Parents, is seeking an IAMD Systems Engineer to join our dynamic and diverse team in Huntsville, AL. This is an…
Added 3 mins ago
Test Program Manager, Autonomous Airpower
Anduril Industries
Costa Mesa, CA
…will lead the test and evaluation team alongside the Lead Test Engineer to conduct hardware-in-the-loop, software-in-the-loop, system, and subsystem tests in labs, ground test and flight…
Added 3 mins ago
Systems Engineering Program Manager, Autonomous Airpower
Anduril Industries
Costa Mesa, CA
…Anduril products and technologies alongside the Lead Systems Engineer and will be directly responsible for all elements of cost and schedule to ensure successful delivery of the…
Added 4 mins ago
UP
Project Controls - Engineer III
USPF PROJECT FARMA LLC
Remote, United States
- $74,000 to $95,000 USD / year
2-4 Years of Experience required
Added 6 mins ago
Senior Mechanical Design Engineer I
Honda Dev. and Mfg. of Am.,LLC
Raymond, OH
Must have at least a Bachelor's level degree in Mechanical / Mechatronics / Automobile / Electrical Engineering or, a similar STEM field of study · One remote workday per week may be possible with prior departmental approval
Added 6 mins ago
Engineer sr - Corporate and Manufacturing Networking – Global Technology
Starbucks Coffee Company
WA
Now Brewing – Senior Engineer, Corporate and Manufacturing Network Engineering #tobeapartner
Added 7 mins ago
IT Principal Application Security Engineer (Must Reside in Texas)
Randolph-Brooks Federal Credit Union
United States
All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas · To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU
Added 7 mins ago
IT Principal SOC Engineer (Must Reside in Texas)
Randolph-Brooks Federal Credit Union
United States
All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas · To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU
Added 7 mins ago
Head of Data Engineering
Texas Instruments
Dallas, TX
Establish engineering practices for data product lifecycle management, versioning, and service-level commitments.
Added 7 mins ago
CO
Public Utilities Director
City of Marysville (OH)
Marysville, OH
- $120,000 to $160,000 USD / year
Capital & Engineering Collaboration: Partner with the City Engineer to plan and execute CIP projects, upgrades, and asset replacements.
Added 8 mins ago
MD
MATERIAL HANDLER 2
M.C. Dean, Inc
Annapolis Junction, MD
- $25 USD / hour
Must have demonstrated experience and proficiency with intermediate level MS Excel and Outlook
Added 8 mins ago
Quality Engineer 2
M.C. Dean, Inc
Richmond, VA
…Tysons, Virginia and employs more than 9,000 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms…
Added 8 mins ago
Desktop Support Engineer (Level 2)
NSC Global
Chicago, IL
NSC Global is currently looking for a Desktop Support Engineer to join our growing company.
Added 9 mins ago
Staff Security Engineer, Product Security
Flexport
San Francisco, CA
Partner with engineering leadership to resolve the design tradeoffs that a senior engineer would escalate.
Added 9 mins ago
Staff Security Engineer, Product Security
Flexport
Remote, United States
Partner with engineering leadership to resolve the design tradeoffs that a senior engineer would escalate.
Added 11 mins ago
GL
Senior Specialist, Commercial Quality Systems
Galderma Laboratories, LP
United States
- $84,800 to $106,000 USD / year
Support qualification, onboarding, and ongoing oversight of suppliers, contract manufacturers, contract laboratories, distributors, and third-party service providers.
Added 11 mins ago
A
665 Cloud Software Engineer 3
ARSIEM
Annapolis Junction, MD
- $230,000 to $257,000 USD / year
ARSIEM is currently looking for a Cloud Software Engineer 3. The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big Data cloud systems based on documented…
Added 13 mins ago
Pharmaceutical Informaticist Analyst
Rochester General Hospital
Remote, United States
…to design an elegant solution and also fill the role of the engineer who wants to build a solution that works. Pharmacists tend to be very exacting. They typically don’t like to make…
Added 14 mins ago
Senior Engineer Lead
MillerKnoll, Inc.
Zeeland, MI
As a Senior Manufacturing Engineer - Lead, you'll independently develop and apply engineering theories and concepts to assignments in support of business objectives and provide engineering…
Added 16 mins ago
CO
Dam Safety Intern
City of Tacoma
Tacoma, WA
- $32.91 to $40.01 USD / hour
…small-scale tasks and projects under the supervision of a licensed…
Added 17 mins ago
Critical Facilities Lead Engineer
Salute Inc.
Cheyenne, WY · Greeley, CO · Fort Collins, CO
…solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facilities Engineer III to join our team and…
Added 17 mins ago
Technology Infrastructure & Support Manager
Navy Mutual Aid Association
Arlington, VA
…and annuity products, financial education, and personalized service. We are also the nation’s oldest federally recognized Veterans Service Organization, reflecting a commitment to the…
Added 19 mins ago
Systems Engineer
Humana Inc.
Louisville, KY · Charlotte, NC · Arlington, VA · Tampa, FL · Dallas, TX · Fort Lauderdale, FL · Chicago, IL · Atlanta, GA · NY · Nashville, TN · Boston, MA
The Systems Engineer - Patch Management is responsible for the execution, monitoring, troubleshooting, and continuous improvement of enterprise patching and vulnerability remediation…
Added 19 mins ago
Senior Data Quality / Integrity Engineer
Humana Insurance Company
Remote, United States
The Senior Data Quality/Integrity Engineer understands end-to-end data processes and flows and uses that knowledge to implement and execute best-in-class operations for critical,…
Added 19 mins ago
Technical Product Owner
Meijer Great Lakes LP
MI
Work with the Principal Engineer and architecture partners to ensure solutions align with domain architecture, reusable engineering patterns, data standards, security controls, and…

NSC Global

Desktop Support Engineer (Level 2)

Chicago, IL, United States

Apply on careers-nscglobal.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 10, 2027
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Knowledge of basic computer hardware.
MS teams rooms (Integrated conference room support).
Previous experience with Microsoft Intune, Imaging and ServiceNow.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply on careers-nscglobal.icims.com About employer

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Jobs in the United States