Jobs in the United States

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2027 Optics/Photonic Engineering Intern - Apopka FL
Northrop Grumman
Apopka
- $18.5 to $41.5 USD / hour
An internship at Northrop Grumman is unique. Sure, you’ll learn new skills, explore our enterprise, network with experts, connect with thought leaders, and finish with a resume that opens…
Added 1 min ago
Electrical Vehicle Prototype Development Engineer
ALTEN Technology USA
Long Beach, CA · Irvine, CA
As a Prototype Development Engineer, you will support the development, configuration, commissioning, maintenance, and test readiness of advanced Labcars, HIL benches, and related prototype…
Added 5 mins ago
AWS Security Operations/Incident Response Engineer, US Amazon Dedicated Cloud Security
Amazon.com Services LLC
Herndon, VA
The AWS Security Incident Response team is seeking a focused Security Engineer who can take on a leadership role in responding to security issues in support of our National Security…
Added 5 mins ago
Test Engineer
Actalent
Orange, CA
Job Title: Test EngineerJob DescriptionThe Test Engineer will play a pivotal role in the development and validation of new electromechanical products throughout the product development…
Added 5 mins ago
A
Electrical Engineer
Actalent
Gilbert, AZ
- $53 to $75 USD / hour
Job Title: Electrical Engineer Aerospace SystemsJob DescriptionThis role focuses on designing, developing, analyzing, and documenting electrical systems, subsystems, and components for…
Added 5 mins ago
Sales Engineer - Chicago (Majors)
Cyera
Chicago, IL
As a high performing Sales Engineer or Senior Sales Engineer, you will work with our prospects and clients to craft enterprise-wide cloud data security and data risk management solutions.…
Added 12 mins ago
UP
Project Controls - Engineer III
USPF PROJECT FARMA LLC
Remote, United States
- $74,000 to $95,000 USD / year
2-4 Years of Experience required
Added 14 mins ago
Engineer sr - Corporate and Manufacturing Networking – Global Technology
Starbucks Coffee Company
WA
Now Brewing – Senior Engineer, Corporate and Manufacturing Network Engineering #tobeapartner
Added 15 mins ago
IT Principal SOC Engineer (Must Reside in Texas)
Randolph-Brooks Federal Credit Union
United States
All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas · To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU
Added 16 mins ago
O&M Network Specialist 4 (Tech Specialist 4)
M.C. Dean, Inc
Springfield, VA
Must hold a valid driver’s license and ability to obtain a passport for international travel
Added 16 mins ago
Desktop Support Engineer (Level 2)
NSC Global
Chicago, IL
NSC Global is currently looking for a Desktop Support Engineer to join our growing company.
Added 17 mins ago
Principal Engineer, FPGA Architecture
Samsung Semiconductor
Folsom, CA
Analyze AI system workloads (e.g., LLM inference) to identify memory, storage, and network bottlenecks
Added 19 mins ago
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665 Cloud Software Engineer 3
ARSIEM
Annapolis Junction, MD
- $230,000 to $257,000 USD / year
ARSIEM is currently looking for a Cloud Software Engineer 3. The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big Data cloud systems based on documented…
Added 23 mins ago
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R&D Embedded Software Engineer
Veralto Global
Loveland, CO
- $95,000 to $105,000 USD / year
As part of our team and the broader Veralto network, you’ll join a unique work environment where purpose meets possibility: where you can make an immediate, measurable impact on a global…
Added 25 mins ago
CO
Dam Safety Intern
City of Tacoma
Tacoma, WA
- $32.91 to $40.01 USD / hour
…small-scale tasks and projects under the supervision of a licensed…
Added 27 mins ago
System Engineer II
OzarksGo
Fayetteville, AR
Must have valid driver's license without violation, which would prohibit insurability
Added 27 mins ago
Lead Unified Communications & Collaboration (UCC) Systems Engineer
Lincoln Financial
Greensboro, NC
As the Lead Unified Communications & Collaboration (UCC) Systems Engineer, you will be an individual-contributor technical lead responsible for the architecture, engineering, security,…
Added 30 mins ago
Associate, Electrical Engineer
L3Harris Technologies
Palm Bay, FL
Must have familiarity with common commercial RF design and analysis tools to design and analyze RF circuits and systems (i.e
Added 31 mins ago
TB
Lead Security Engineer - Threat Modeling
Truist Bank
Charlotte, NC · Atlanta, GA · Greensboro, NC · Orlando, FL · Raleigh, NC · Richmond, VA
- $160,000 to $195,000 USD / year
…management, secrets management, cryptography, API security, network trust boundaries, and secure data…
Added 32 mins ago
Packaging Engineer
NUTRITION & BIOSCIENCES USA 1, LLC.
United States
We are looking for a Packaging Engineer Technology Guardian within our Global Team. The Packaging Technology Guardian will be responsible for driving & supporting finished product packaging…
Added 33 mins ago
Process Engineer
Avago Technologies Wireless (U.S.A.) Manufacturing LLC
United States
Network with key contacts outside their own area of expertise.
Added 33 mins ago
Mission Engineer - Missile Tracking / Missile Warning
IESE Solutions
El Segundo, CA
As a Mission Engineer, you will support Space Systems Command (SSC) and the Space Systems Integration Office (SSIO) in advancing BZC's Systems-of-Systems Engineering (SoSE) mission by…
Added 33 mins ago
Mission Engineer - Space Support to Theater
IESE Solutions
El Segundo, CA
As a Mission Engineer, you will support Space Systems Command (SSC) and the Space Systems Integration Office (SSIO) in advancing BZC's Systems-of-Systems Engineering (SoSE) mission by…
Added 33 mins ago
RF Test Engineer I
AST SpaceMobile
Dallas, TX
AST SpaceMobile and our global partners are building the first and only space-based cellular broadband network to be accessible by standard smartphones. Called SpaceMobile, this…
Added 33 mins ago
RF Systems Engineer (Antenna and Ground Stations)
AST SpaceMobile
Dallas, TX
AST SpaceMobile and our global partners are building the first and only space-based cellular broadband network to be accessible by standard smartphones. Called SpaceMobile, this…

NSC Global

Desktop Support Engineer (Level 2)

Chicago, IL, United States

Apply on careers-nscglobal.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 10, 2027
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Knowledge of basic computer hardware.
MS teams rooms (Integrated conference room support).
Previous experience with Microsoft Intune, Imaging and ServiceNow.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply on careers-nscglobal.icims.com About employer

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Jobs in the United States