Jobs in the United States

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Product Manager -Data Quality
Innovative Systems
Remote, United States
We are hiring an experienced Product Manager to own our data quality portfolio: the Enlighten Data Quality Suite, PostLocate global address validation and geocoding and FinScan™ data-driven…
Added just now
Safety Supervisor (1st Shift) – Storm Lake Turkey Farms/Feed Mill/Plant
The Hillshire Brands Company
Storm Lake, IA
Must possess a valid driver’s license · Must reside in the United States to be considered
Added just now
Security Chief (1st Shift) – Storm Lake Turkey Plant
The Hillshire Brands Company
Storm Lake, IA
Communication Skills: Must have excellent interpersonal communication skills and be able to effectively communicate under stressful situations · Must possess a valid driver’s license
Added 3 mins ago
Registered Nurse (RN) - Acute Care, Facility Resource Pool, PRN, Nights
Prisma Health-Midlands
Columbia, SC
…in all areas of the nursing process: assessment, planning, implementation, evaluation and outcomes. Incorporates knowledge of safety protocols, cost containment and quality improvement…
Added 3 mins ago
Technical Systems Education Coordinator, FT, Days
Prisma Health
Greenville, SC · Columbia, SC
…and testing workflows. Partners with I/S leadership and the implementation team to coordinate, schedule and train all new team members/offices transitioning to Epic. Responsible for…
Added 3 mins ago
Registered Nurse (RN) - Acute Care, Orthopedic Spine, FT, Days
Prisma Health-Midlands
Columbia, SC
…in all areas of the nursing process: assessment, planning, implementation, evaluation and outcomes. Incorporates knowledge of safety protocols, cost containment and quality improvement…
Added 3 mins ago
Benefits Consultant, FT, Days, Remote
Prisma Health
Greenville, SC
…opportunities, recommend improvements and participate in the implementation and evaluation of process…
Added 4 mins ago
Engineering Manager
Easy Pay Direct
Austin, TX
The ownership split is clear: the Engineering Manager owns people, delivery, and hands-on development on EMAP and EPD Commerce. The Technical Product Manager owns what gets built and the…
Added 4 mins ago
Product Manager Lead- Consumer Credit Cards
PNC
Philadelphia, PA · Wilmington, DE
…opportunity to contribute to the company’s success. As a Product Manager Lead within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia, PA or Wilmington,…
Added 4 mins ago
Infusion Registered Nurse (RN) - Outpatient Oncology @ Cherokee Health Park
Cobb Hospital, Inc.
Marietta, GA · Holly Springs, GA
The RN Oncology Infusion Therapy Clinician functions under the direction of the Manager Infusion Therapy or other designated leader. The RN Oncology Infusion Therapy Clinician demonstrates…
Added 6 mins ago
Head of Retail Client Acquisition & Growth (US)
TD Bank, N.A.
Mount Laurel, NJ · Jacksonville, FL · Orlando, FL · Charlotte, NC · Boston, MA · Portland, ME
Comprehensive knowledge of the design, development, implementation and profitability of product development and marketing in a financial/banking environment required
Added 8 mins ago
Clinical Nurse Manager
Healogics Wound Care & Hyperbaric Services LLC
Sparks, NV
The Clinical Coordinator (CC)/Clinical Nurse Manager (CNM) is responsible for the coordination of clinical activities of the Wound Care Center. This may include patient care assessment,…
Added 8 mins ago
Data Center Security Installation Project Manager (Project Leader 1)
M.C. Dean, Inc
Tysons, VA
A Data Center Security Installation Project Manager is responsible for assisting with the overall administration, organization, and implementation of large data center electronic security…
Added 9 mins ago
Desktop Support Engineer (Level 2)
NSC Global
Chicago, IL
NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with…
Added 11 mins ago
Digital Communications Specialist
City Of Keller
Keller, TX
Must possess excellent oral and written communication skills, including mastery of English usage, grammar, spelling, punctuation and vocabulary
Added 11 mins ago
GL
Regulatory Affairs Associate
Galderma Laboratories, LP
United States
- $91,200 to $114,000 USD / year
Review derivative materials and second/third round of advertising and promotional materials under the guidance of experienced Regulatory Affairs manager and colleagues.
Added 11 mins ago
GL
Senior Specialist, Commercial Quality Systems
Galderma Laboratories, LP
United States
- $84,800 to $106,000 USD / year
Support implementation and continuous improvement of electronic Quality Management Systems (eQMS).
Added 12 mins ago
Senior Program Manager - Physical Access
Pacific Gas And Electric Company
Oakland, CA
Corporate Security is seeking a self-starting, customer-focused Senior Program Manager to lead the performance and continuous improvement of PG&E’s Badge and Physical Access ID Program.…
Added 13 mins ago
PACS System Administrator
Canton - Potsdam Hospital
Remote, United States
Coordinates implementation phases of PACS within the Diagnostic Imaging Department. Identifies and schedules phase with Core Group for dictionary link needs. Gathers and designs…
Added 13 mins ago
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Director, American Indian Student Support Services
Arizona State University
United States
- $75,000 to $95,000 USD / year
…unit and ensure appropriate mechanisms are in place to monitor implementation, evaluate outcomes, and inform continuous…
Added 15 mins ago
Design Engineering Manager
Chandler, AZ
The Mechanical Design Engineering Manager leads the CAD design and mechanical engineering team supporting EMD Electronics equipment and delivery-system products. This role is accountable…
Added 15 mins ago
Design Engineering Manager
Austin, TX
The Mechanical Design Engineering Manager leads the CAD design and mechanical engineering team supporting EMD Electronics equipment and delivery-system products. This role is accountable…
Added 15 mins ago
Assistant Store Manager-Phoenix Premium Outlets
Michael Kors Retail Inc
United States
…returns, defective merchandise)OPERATIONS•Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventorymanagement•Support and assist in…
Added 15 mins ago
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Lead Clinical Nurse RN - Physical Acute Rehabilitation unit - Sharp Allison de Rose Rehabilitation Center Sharp Metro Campus - Night Shift - Full Time
Sharp HealthCare
San Diego, CA
- Full-time
12/36 - 12 Hour Shift
Added 16 mins ago
Manager, Product Marketing
Aristocrat Technologies Inc
Las Vegas, NV
…impactful mission, and welcoming work environment. We are hiring a Manager, Product Marketing - Land/Omni Content to join our ambitious Global Regulated Marketing team. This role is vital…

NSC Global

Desktop Support Engineer (Level 2)

Chicago, IL, United States

Apply on careers-nscglobal.icims.com About employer

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Job details

Apply by: Nov 10, 2027
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Knowledge of basic computer hardware.
MS teams rooms (Integrated conference room support).
Previous experience with Microsoft Intune, Imaging and ServiceNow.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply on careers-nscglobal.icims.com About employer

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Jobs in the United States