Jobs in the United States

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Added 1 min ago
Warehouse Associate - C (2nd Shift 4x10)
Andersen
Goodyear, AZ
Pick, scan, and stage customer orders accurately and damage-free
Added 2 mins ago
Sales Development Associate / Business Development Manager
Papé Jobs
Eugene, OR · CA · WA
As our Sales Development Associate/Business Development Manager, you will be equipped with the skills required for a lucrative sales career at Papé. Over a 6 to 12-month period, Papé will…
Added 3 mins ago
Patient Services Representative, OBGYN, FT, Days
Prisma Health Medical Group-Midlands
Columbia, SC
Liaison between patient and medical support staff. Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary insurance…
Added 4 mins ago
Client Experience Associate
PNC
Lansing, MI
…contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based in Lansing, MI in the Washington Square…
Added 4 mins ago
Client Experience Associate
PNC
Miami, FL
…contribute to the company’s success. As a Client Experience Associate (Bilingual in Spanish preferred) within PNC's Retail Banking organization, you will be based at PNC's Uptown 7th Avenue…
Added 4 mins ago
Client Experience Associate
PNC
Parsippany, NJ
…contribute to the company’s success. As a Client Experience Associate within PNC's Retail organization, you will be based in Parsippany, NJ. Bilingual Hindi, Gujarati or Punjabi is…
Added 4 mins ago
Client Experience Associate
PNC
North Miami Beach, FL
…contribute to the company’s success. As a Client Experience Associate (Bilingual in Spanish preferred) within PNC's Retail Banking organization, you will be based at PNC's Biscayne Commons…
Added 4 mins ago
V
Vans: Sales Lead - Burbank Town Center
VF
United States
- $19.9 to $24.84 USD / hour
As a dedicated and passionate Sales Lead, you will support the store leadership team by ensuring the highest level of customer engagement and sales results are achieved. You model the voice…
Added 4 mins ago
V
Vans: Sales Lead - Foothills Mall
VF
United States
- $18.16 to $22.77 USD / hour
As a dedicated and passionate Sales Lead, you will support the store leadership team by ensuring the highest level of customer engagement and sales results are achieved. You model the voice…
Added 4 mins ago
Retail Contingent
Tapestry, Inc.
Mishawaka, IN
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 4 mins ago
Retail Contingent
Tapestry, Inc.
Mishawaka, IN
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 4 mins ago
Retail Contingent
Tapestry, Inc.
Orlando, FL
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 4 mins ago
Temporary Sales Associate
Tapestry, Inc.
Edina, MN
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 4 mins ago
Temporary Sales Support Associate
Tapestry, Inc.
Edina, MN
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 4 mins ago
Temporary Sales Associate
Tapestry, Inc.
Edina, MN
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 4 mins ago
Temporary Sales Support Associate
Tapestry, Inc.
Sugarland, TX
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 4 mins ago
Temporary Sales Associate
Tapestry, Inc.
Schaumburg, IL
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 4 mins ago
Temporary Sales Support Associate
Tapestry, Inc.
Sioux Falls, SD
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 4 mins ago
Temporary Sales Support Associate
Tapestry, Inc.
Sioux Falls, SD
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 4 mins ago
Retail Contingent
Tapestry, Inc.
Myrtle Beach, SC
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and…
Added 4 mins ago
Temporary Sales Support (Stock)
Tapestry, Inc.
Concord, NC
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 4 mins ago
Executive Search Associate, Legal, Risk & Compliance
Heidrick & Struggles, Inc.
United States
…developing the search strategy to managing its execution, and also support business development activities. The search process includes working with clients to develop position…
Added 6 mins ago
Associate Banker I - Epsom (20 Hours)
TD Bank, N.A.
Epsom, NH
…digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term…
Added 6 mins ago
Associate Banker I (20 Hours Weekly) - Port Jervis (Bilingual Spanish Preferred)
TD Bank, N.A.
Port Jervis, NY
…digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term…
Added 6 mins ago
AI
Customer Accounts Manager
Aaron's, Inc.
Pecos, TX
- $15 to $15.75 USD / hour
All locations are open six (6) days per week

NSC Global

Desktop Support Engineer (Level 2)

Chicago, IL, United States

Apply on careers-nscglobal.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 10, 2027
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Knowledge of basic computer hardware.
MS teams rooms (Integrated conference room support).
Previous experience with Microsoft Intune, Imaging and ServiceNow.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply on careers-nscglobal.icims.com About employer

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Jobs in the United States