Jobs in the United States

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Office Specialist
Blue Ridge Associates
Charlottesville, VA
- $15 to $20 USD / hour
Must live within reasonable commuting distance to the Charlottesville office · Must have office or clerical experience in a professional environment
Added 2 mins ago
M
Wealth Planning Analyst
Mariner
Tigard, OR
- $58,000 to $79,000 USD / year
…path. This role supports licensed advisors by coordinating client meetings, conducting research, preparing financial plans, and assisting with follow-up activities necessary for effective…
Added 3 mins ago
Commercial Real Estate (CRE) - Senior Underwriter
U.S. Bank National Association
Newport Beach, CA
Bank location three (3) or more days per week
Added 3 mins ago
Global Custody Senior Tax Strategist
U.S. Bank National Association
Boston, MA
· Provide senior technical guidance on complex or non-standard client requests while ensuring operational feasibility, risk assessment and appropriate approval.
Added 3 mins ago
Commercial Real Estate Senior Credit Analyst (multiple levels)
U.S. Bank National Association
Newport Beach, CA
Bank location three (3) or more days per week
Added 3 mins ago
Commercial Real Estate (CRE) - Senior Underwriter
U.S. Bank National Association
Newport Beach, CA
Bank location three (3) or more days per week
Added 4 mins ago
UP
Project Controls - Engineer III
USPF PROJECT FARMA LLC
Remote, United States
- $74,000 to $95,000 USD / year
2-4 Years of Experience required
Added 6 mins ago
Senior Data Science Consultant
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · IRVING, TX · PHOENIX, AZ · WEST DES MOINES, IA · DALLAS, TX · MINNEAPOLIS, MN
Analyze large, complex datasets to identify trends, risks, and opportunities related to customer coverage, banker capacity, and client outcomes.
Added 8 mins ago
Data Center Security Installation Project Manager (Project Leader 1)
M.C. Dean, Inc
Tysons, VA
…M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity…
Added 8 mins ago
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Hoist And Crane Service Technician
Aerotek
Little Rock, AR
- $72,800 to $93,600 USD / year
…inspection of hoists and overhead cranes at a variety of industrial client sites. This role combines hands-on mechanical and electrical work with troubleshooting, customer interaction, and…
Added 8 mins ago
Desktop Support Engineer (Level 2)
NSC Global
Chicago, IL
Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple…
Added 11 mins ago
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665 Cloud Software Engineer 3
ARSIEM
Annapolis Junction, MD
- $230,000 to $257,000 USD / year
As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients. That means a career packed with opportunities to grow and…
Added 14 mins ago
Program Supervisor I
Easterseals Northern California
Walnut Creek, CA
Bachelor's degree in an applicable field and 2 years of ABA experience required
Added 14 mins ago
Program Supervisor I
Easterseals Northern California
Fairfield, CA
Bachelor's degree in an applicable field and 2 years of ABA experience required
Added 14 mins ago
Program Supervisor I
Easterseals Northern California
Burlingame, CA
Bachelor's degree in an applicable field and 2 years of ABA experience required
Added 18 mins ago
School & District Turnaround Content Lead
MGT
Remote, United States
MGT will be leading a regional technical assistance team supported by the U.S. Department of Education to provide evidence-based technical assistance and capacity-building support across…
Added 18 mins ago
Senior Software Engineer, Elixir
PDQ
Remote, United States
Troubleshoot technical issues, from bugs to outages and customer support cases.
Added 19 mins ago
Systems Engineer
Humana Inc.
Louisville, KY · Charlotte, NC · Arlington, VA · Tampa, FL · Dallas, TX · Fort Lauderdale, FL · Chicago, IL · Atlanta, GA · NY · Nashville, TN · Boston, MA
Support accelerated patching and remediation of critical and internet-facing vulnerabilities requiring shortened remediation timelines.
Added 19 mins ago
Digital Customer Success Lead
Axomic
Remote, United States
We have an in-office policy of 2 days per week for local NYC and London-based employees · Skills and Experience Must Haves
Added 19 mins ago
VA
Veterinary Technician - General Practice
VCA Animal Hospitals
Upland, CA
- $22 to $27 USD / hour
As a member of the VCA Central Animal Hospital, you will support technician and doctor teams by creating a positive, low-stress atmosphere for our clients and patients. Your mission will be…
Added 19 mins ago
VA
Veterinary Assistant
VCA Animal Hospitals
Venice, CA
- $20 to $22 USD / hour
…management, and clients. We are community-centered; we honor the client/patient relationship, and we respect people and pets. We are looking for smiling faces with compassionate,…
Added 19 mins ago
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Certified Veterinary Technician
VCA Animal Hospitals
Apache Junction, AZ
- $20 to $26 USD / hour
…confidence of every pet parent - by delivering an outstanding client experience - so they will partner with us for the lifelong care of their companion…
Added 19 mins ago
Associate Veterinarian - Raleigh, NC
VCA Animal Hospitals
Raleigh, NC
We are strongly committed to client education and transparent service recommendations.
Added 19 mins ago
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Veterinary Assistant
VCA Animal Hospitals
Beavercreek, OH
- $15 to $20 USD / hour
Collect patient histories and support client communication
Added 19 mins ago
VA
Veterinary assistant
VCA Animal Hospitals
Edmond, OK
- $20 to $24 USD / hour
As a member of the VCA team, you will support the Technician and Doctor teams by creating a positive, low-stress atmosphere for our clients and patients. Your mission will be to win the…

NSC Global

Desktop Support Engineer (Level 2)

Chicago, IL, United States

Apply on careers-nscglobal.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 10, 2027
Experience: May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area.
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC GlobalSTART DATE: IMMEDIATELY

Responsibilities

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications

Knowledge & Experience:

Knowledge of basic computer hardware.
MS teams rooms (Integrated conference room support).
Previous experience with Microsoft Intune, Imaging and ServiceNow.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply on careers-nscglobal.icims.com About employer

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Jobs in the United States