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Professional/Ambulatory Clinical Documentation Improvement Specialist
Default Brand
Norwalk, OH
Collaborates with Professional Fee CDI leadership, CDI and coding teams, and other organizational partners to support program objectives, coordinate initiatives, and foster effective…
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IO
Community Support Staff- Overnight/Weekends
Ignite Org
Chicago, IL
- $18.5 USD / hour
Through housing, education, employment, career planning, financial empowerment, mental health support, and community connection, we enroll more than 800 youth per year, on the path to…
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Fleet Manager, SVT Service Department - Indio, CA
SVT Fleet Solutions
Indio, CA
…and compliance to customized fleet management solutions and support. We partner with clients across industries to ensure their vehicles stay safe, efficient, and road-ready, while…
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Fleet Manager, SVT Service Department - Indio, CA
Velocity Vehicle Group
Indio, CA
…and compliance to customized fleet management solutions and support. We partner with clients across industries to ensure their vehicles stay safe, efficient, and road-ready, while…
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Assistant General Manager
Resolute Road Hospitality
Caldwell, ID
As the Assistant General Manager, you’ll help lead daily operations with a focus on guest satisfaction, team development, and operational excellence. You’ll support the General Manager in…
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Maintenance Worker
Propark Mobility
New Haven, CT
- $20 USD / hour
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and…
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Financial Services Representative
Michigan First
Wyoming, MI
We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager.
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Surgical Onsite Specialist (Central/So. Houston TX)
CVS Covidien Sales LLC
Remote, United States
The Surgical Onsite Specialist (SOS) is responsible for providing case support and customer support, training and education, and solution implementation assistance across aligned Surgical…
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Sr. Radiology Clinical Specialist (Current ARRT required) - West Coast
MDU Medtronic USA Inc
Remote, United States
…technologies help restore function, improve quality of life, and support better outcomes for patients around the…
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Sr. Program Manager - Clinical Software and AI
MDU Medtronic USA Inc
Lafayette, CO
…prioritize and / or direct the responsibilities of virtual program team members. You will achieve your goals through the performance of the program team. Your expertise in cloud software,…
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Facilities Maintenance Technician III
COV Covidien LP
Salt Lake City, UT
…technologies that improve access, simplify procedures, and support better patient…
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Mental Health Specialist
Project Oz
Bloomington, IL
Perform other duties as assigned by Supervisor, Program Manager, or executive team.
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Sales Manager TO International
Hilton Grand Vacations
Orlando, FL
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Added 1 min ago
Configuration Management Engineer (early career)
Westinghouse Electric Company, LLC
Cranberry Township, NC
Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household…
Added 1 min ago
Cyber Systems Support Specialist
By Light Professional IT Services LLC
Annapolis Junction, MD
As a member of the platform support team, the engineer will utilize Jira Service Manager tools and vSphere to monitor and maintain the PCTE platform guaranteeing its peak performance.…
Added 1 min ago
Regional Channel Manager
DOW SILICONES CORPORATION
Remote, United States
Dow has an exciting opportunity for a Regional Channel Manager for the NA - West Coast region for our Silicones business! The location for this role is a virtual office with a strong…
Added 1 min ago
Scheduling Coordinator Home Health
Silver Cross Hospital and Medical Centers
United States
Provides support to manager for operational functions of the department
Added 1 min ago
Service Manager - Oil, Gas & Power Systems
Butler Machinery Company
Dickinson, ND · Bismarck, ND · Minot, ND
Oil and Gas Service Manager – Bismarck, Dickinson, or Minot
Added 1 min ago
Systems Engineering Manager - Ridgeland, MS
BankPlus
Ridgeland, MS
The Systems Engineering Manager will provide leadership and supervision to ensure IT infrastructure supports the requirements of the company’s near-term growth goals and aligns with its…
Added 1 min ago
Contract Analyst – U.S. State Government Contracts
United States - VWR International LLC
Remote, United States
Set priorities and direction for the State Government contract program in partnership with the Government Contracts Manager, including growth opportunities, risk mitigation, and process…
Added 1 min ago
VO
The North Face: Supervisor - Pismo Beach Premium Outlets
VF Outdoor, LLC
United States
- $21.4 to $28.8 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
Research Program Coordinator III-CIMBTR IRB
The Medical College of Wisconsin, Inc.
Milwaukee, WI
Work independently under the direction of the Quality Assurance Manager and/or Program Director to coordinate and oversee Institutional Review Board (IRB) activities for Center for…
Added 2 mins ago
Sr Work Week Manager
Constellation Energy Generation, LLC.
Marseilles, IL
…competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries,…
Added 2 mins ago
Work Week Manager
Constellation Energy Generation, LLC.
Marseilles, IL
…competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries,…
Added 2 mins ago
Manager Organization Effectiveness
Constellation Energy Generation, LLC.
Cordova, IL
Responsible for ensuring programs and processes are effectively utilized to support exemplary plant performance as Manager of the Organizational Effectiveness (OR) department, with direct…

NRG

Operations Manager - Orlando, FL

Miami Beach, FL, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Job Description

The Operations Manager oversees the daily operations, team performance, and office management of a DTH (Direct-to-Home) Installation Program. This role is responsible for recruiting, training, and managing a team of Pros across multiple programs, ensuring compliance with Standard Operating Procedures (SOPs), state/provincial licensing requirements, and company training standards (including SHP 1.0 and continuing education).

External Description

Key Focuses:

People Leadership & Development Team Leadership & Development- Provides ongoing coaching, performance management, and monthly performance review audits for all Installation Pros. Conducts monthly installation inspections and delivers regular training to ensure quality and compliance. Collaborates with the Regional Manager on staffing decisions and Assistant Operations Manager performance.
Pro & Team Development- Holds recurring one-on-one meetings (weekly or bi-weekly) with every Installation Pro in the manager's downline. Each session focuses on individual recognition of strong performance, transparent discussion of areas needing improvement, and the creation of actionable improvement plans with clear steps and timelines to drive accountability and professional growth.
Off Season Recruitment & Training- Recruits professional, driven Install Pros ahead of peak seasons and leverages pre-season sales trips to train new hires and keep veteran Pros motivated, ensuring the team is fully ramped, licensed, and ready before the season begins.
Seasonal & Field Engagement- Participates in Preseason trips (minimum one in Fall, two in Spring), supports field service operations, and contributes to in-market recruiting and staffing efforts at the direction of the Regional Manager.

Weekly Operating Cadence

Monday Weekly Planning & Ridealongs- Structures a comprehensive weekly plan each Monday that identifies which Installation Pros the manager will accompany on ridealongs throughout the week. This planning session also maps individualized pro coaching priorities aimed at improving specific metrics, and ensures all inventory is being accurately counted, tracked, and reconciled in alignment with company standards.
Wednesday Weekly Team Huddles- Facilitates weekly team huddles every Wednesday to review and communicate corporate updates, weekly communications, and organizational priorities. Uses huddle time for scorecard coaching, walking through key performance metrics with the team to identify trends, celebrate wins, and drive focused improvements across all measurable categories.
Communication Management- Serves as the central communication hub between leadership, Installation Pros, and cross-functional partners. Ensures corporate updates, policy changes, and operational priorities are clearly cascaded to the team in a timely manner, while also surfacing field feedback and concerns upward to leadership for resolution.

Operational Execution

Operational Oversight- Plans and manages daily installation and service schedules, monitors installation and quality metrics, and ensures timely completion of service tickets within 90-day windows. Assigns home damage fixes as needed and manages the office NIS channel where applicable.
Inventory & Asset Management- Owns the accurate tracking, counting, and reconciliation of all team inventory and company-issued assets. Ensures Installation Pros are accountable for assigned equipment, that stock levels align with installation demand, and that discrepancies are promptly investigated and resolved to protect company resources.

Financial & Administrative Stewardship

Timecard Management- Reviews, edits, and approves all team timecards prior to the weekly Tuesday deadline. Ensures hours are accurately recorded, breaks and overtime comply with company policy, and any timecard discrepancies are addressed directly with the Pro to maintain payroll integrity.
Managing Expenses- Oversees team-related expenses including travel, supplies, and operational spend, ensuring all costs align with approved budgets and business needs. Reviews expense submissions for accuracy and policy compliance, and partners with the Regional Manager to identify cost-saving opportunities and prevent budget overruns.
Administrative & Cross-Functional Coordination- Submits monthly Manager Checklists and maintains positive working relationships across departments including Sales, Housing, 1Stop, Licensing, and MyHR. Attends all required bi-weekly Operations Manager meetings and FSM/OM meetings.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

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