Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Senior Auditor
LyondellBasell North America
Houston, TX
The Senior Auditor is the first step into audit leadership. Beyond strong personal execution, this role frames problems, develops risk hypotheses, connects evidence to root cause and…
Added 1 min ago
HK
School-Age Childcare Site Director – Before & After School
HEALTHY KIDS PROGRAMS
Stony Point, NY
- $17 to $18 USD / hour
…Curriculum/Instruction, Child Studies, Nutrition/Dietetics, Health Sciences, Business Administration, Human Development, and Organizational Leadership. Related degrees may qualify based on…
Added 1 min ago
HK
School-Age Childcare Site Director – Before & After School
HEALTHY KIDS PROGRAMS
Cornwall, NY
- $17 to $18 USD / hour
…Curriculum/Instruction, Child Studies, Nutrition/Dietetics, Health Sciences, Business Administration, Human Development, and Organizational Leadership. Related degrees may qualify based on…
Added 1 min ago
HK
HR Generalist
HEALTHY KIDS PROGRAMS
Fishkill, NY
- $26 to $28 USD / hour
Partner with managers, program leadership, and site directors to address employee concerns, provide HR guidance, and promote a positive workplace culture.
Added 1 min ago
Vice President, Enterprise Accounts
Allied Universal
United States
Associate’s degree in Business or related field of study with a minimum of twelve (12) years of security operational leadership experience
Added 1 min ago
CO
Solid Waste Services Foreman
City of Enid
Enid, OK
- $22.45 USD / hour
…operation of collection vehicles and other equipment through the development, coordination, and implementation of a preventive maintenance…
Added 3 mins ago
Custodial Supervisor
Missouri State University
MO
Education: A high school diploma or the equivalent is required. Completion of a recognized training program in custodial operations, environmental services, facilities maintenance, building…
Added 3 mins ago
Clinical Outreach Representative
A BETTER LIFE RECOVERY LLC
San Juan Capistrano, CA · Multiple, WA
Minimum of 1 year of experience in healthcare marketing, business development, or clinical outreach.
Added 6 mins ago
M
Retail Sales Associate, Warwick Mall - Part Time
Macy's
Warwick, RI
- Part-time
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 6 mins ago
M
Retail Sales Associate, Queens Center - Part Time
Macy's
Elmhurst, NY
- Part-time
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 6 mins ago
M
Retail Commission Sales Associate, Warwick Mall - Part Time
Macy's
Warwick, RI
- Part-time
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 7 mins ago
CG
SHIFT SUPERVISOR (FULL TIME)
Compass Group
BOISE, ID
- $25 to $27 USD / hour
- Full-time
Requirement: 1 year of leadership or mangement experience is required. .
Added 7 mins ago
FOOD SAFETY MANAGER - REMOTE
Compass Group
Charlotte, NC
The Corporate Healthcare Food Safety Manager supports the development, implementation, and continuous improvement of food safety programs across Compass Group North America healthcare…
Added 7 mins ago
DIR, DINING SERVICES II - MICHIGAN TECH UNIVERSITY - HOUGHTON, MI
Compass Group
HOUGHTON, MI
Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
Added 7 mins ago
IT Operations Manager
BAE Systems
Anniston, AL
Effective and professional leadership skills conducive to an empowered, well-equipped and collaborative team environment.
Added 10 mins ago
Project Manager
Irby Construction Company
Lexington, SC
Irby Construction Company has been building infrastructure for the power industry for more than 75 years. Our business values and performance-driven mindset guide our actions. Our approach…
Added 12 mins ago
Asst Dir Ambulatory Nursing
MedStar Health
Washington, DC
Maintains and demonstrates a professional patient-first atmosphere and an environment of coaching and development that supports shared decision making interdisciplinary collaboration and a…
Added 13 mins ago
Manager, Brand & Product Marketing
Perry Ellis International
Miami, FL
…content. Additionally, you will partner directly with Sales Leadership (VPs, Directors, and Key Account Managers) to identify focus styles for each retail channel, ensuring targeted…
Added 15 mins ago
Housekeeping Supervisor
White Lodging
Teaneck, NJ
Leadership development & tuition reimbursement
Added 15 mins ago
Spa Director
White Lodging
West Lafayette, IN
Leadership development and tuition reimbursement
Added 16 mins ago
Transportation Planner
Default Brand
Leesport, PA
…largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through…
Added 17 mins ago
Assistant/Associate Professor - Nursing
North Carolina Agricultural and Technical State University
NC
…Agricultural and Technical State University, is seeking an assistant/associate professor whose teaching and scholarly research agenda is focused on Health Equity/Health Disparities with…
Added 17 mins ago
Assistant/Associate - Communication Sciences and Disorders
North Carolina Agricultural and Technical State University
NC
…Communication Sciences and Disorders (CSD) at the Assistant or Associate Professor rank. The primary responsibilities for this position include delivering high-quality undergraduate…
Added 18 mins ago
Development Associate, Human Resources Organizational Development
Trustmark Bank
Jackson, MS
Work with Trustmark's development programs (Emerging Talent, Development Associate Program, Interns, Co-ops, and Technical Development Analyst, CRMA) by coordinating the program schedules ,…
Added 19 mins ago
Associate Director of Product Marketing - K-12 Education
Hillsdale College
MI
The Associate Director of Product Marketing – K-12 Education drives marketing strategy and execution for the College’s K-12 initiatives, including a network of charter and private classical…

NRG

Analyst, Agent Performance & Learning Innovation

Princeton, NJ, United States

The base salary range for this position is: $60,000 - $80,000* *The base salary range above represents the low and high end of the salary range for this position.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary range for this position is: $60,000 - $80,000* *The base salary range above represents the low and high end of the salary range for this position.
Experience: 1–2 years of work experience in learning and development, training coordination, sales operations,
Posting language: English
Posted: Nov 2, 2026

Original job description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier - helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. Job Summary

NRG is seeking a collaborative, detail-oriented, and technology-curious analyst to support the Agent

Performance & Learning Innovation team. The Analyst, Agent Performance & Learning Innovation will help

execute agent onboarding, continued learning, compliance reinforcement, and performance support

activities across sales channels in the East Energy Region.

This position will assist with the intake, documentation, prioritization, and coordination of new training

needs, helping translate quality findings, compliance updates, operational changes, and sales

performance trends into training requests, learning modules, job aids, and coaching support materials.

The Analyst will work under the direction of team leadership and partner with Sales Quality, Sales

Operations, channel leaders, compliance, legal, IT, and vendors to support timely delivery of learning

materials, maintain training records, assist with LMS administration, and help ensure agents receive

accurate and useful development resources.

Essential Duties/Responsibilities:

Support execution of onboarding curriculum, channel-specific learning pathways, and continued

learning activities for agents across supported sales channels.

Perform the intake process for new training requests, including documenting business needs,

source inputs, impacted channels, timing, audience, and required approvals.

Review inputs from QA findings, complaints, compliance updates, policy changes, operational

changes, and sales performance trends to help identify training opportunities.

Coordinate with Sales Quality, Sales Operations, channel leaders, compliance, legal, IT, and

vendors to gather information needed to develop or update learning materials.

Assist with creating, editing, and maintaining training materials, job aids, knowledge checks,

micro-learning modules, process guides, and coaching support resources.

Use approved AI tools, templates, and content standards to help draft or refresh training content

under guidance from team leadership and subject matter experts.

Support LMS administration activities, including course setup, assignment tracking,

completion monitoring, learner communications, reporting, and basic troubleshooting.

Help maintain organized training documentation, version control, intake logs, content inventories,

approval records, and learning calendars.

Assist with deployment of compliance training, certification tracking, policy change

communications, and knowledge validation activities.

Support AI-enabled role-play, coaching, or practice tools by helping prepare scenarios, upload

content, review outputs, and coordinate user testing or feedback.

Prepare basic reports and summaries related to training completion, certification status, learner

participation, coaching activity, knowledge checks, and open training requests.

Monitor training feedback, learner questions, and stakeholder input to identify opportunities for

clarification, reinforcement, or future module updates.

Coordinate meetings, follow-ups, timelines, and action items related to training development,

LMS updates, vendor support, and learning deployment activities.

Provide responsive support to internal stakeholders and help ensure learning deliverables are

accurate, timely, organized, and aligned to business requirements.

Coordinating cross-functional initiatives, timelines, and project tracking.
Effectively manage multiple competing priorities, balancing day-to-day operational needs,

strategic initiatives, stakeholder requests, and project deadlines while maintaining a high level of

accuracy and responsiveness. Perform other duties as assigned.

Working Conditions:

This position is a hybrid schedule position.
Must be able to work independently on assigned tasks while collaborating closely with team

members and cross-functional partners.

Position is exempt; as needs or special projects arise, must be willing to work additional hours.

Minimum Requirements:

High school diploma or GED equivalent.
1–2 years of work experience in learning and development, training coordination, sales operations,

quality, compliance, customer operations, administration, project coordination, or related

function.

Ability to organize information, document requirements, track follow-ups, and support multiple

workstreams with guidance.

Preferred Qualifications:

Associate’s or bachelor’s degree in Business, Communications, Education, Learning and

Development, Instructional Design, Marketing, Analytics, Technology, or a related field of study.

Experience supporting training programs, LMS administration, content coordination, project

tracking, reporting, or stakeholder communications.

Exposure to sales channels, contact centers, vendor operations, retail energy, regulated

environments, compliance training, or quality programs.

Comfort using Microsoft Office, Excel, Word, PowerPoint, Outlook, Teams, SharePoint, and

collaboration tools.

Experience with Power BI, learning analytics, LMS reporting, AI tools, or content development

tools is a plus.

Interest in adult learning, coaching, micro-learning, role-play, performance reinforcement, and AIenabled

learning solutions.

Retail energy experience is a plus.

Additional Knowledge, Skills, and Abilities:

Strong attention to detail and ability to maintain organized documentation, trackers, intake

records, and training materials.

Ability to follow defined processes, ask clarifying questions, and escalate issues or risks

appropriately.

Strong written and verbal communication skills, including the ability to summarize needs,

document requirements, and prepare clear stakeholder updates.

Comfort learning new tools, systems, AI capabilities, LMS features, and reporting processes.
Ability to translate feedback, findings, and process changes into clear inputs for training updates

with guidance from leadership and subject matter experts.

Strong coordination, prioritization, follow-through, and time management skills.
Ability to work in a fast-paced environment while maintaining accuracy, professionalism, and

compliance discipline.

Curiosity, adaptability, collaboration, energy, motivation, enthusiasm, and integrity.

Physical Requirements:

None.

Why NRG is a great place to work:

Great company culture!! Voted as a BEST employer by Forbes.
A competitive total compensation package, including annual incentive and/or commission.
Stock Purchase Plan.
Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, Short-Term

Disability, Wellness program, etc.

Company-paid life insurance and disability insurance.
401(k) plan to help save for retirement.
Generous FTO (Flexible Time Off) plan, plus 8 company holidays.
Numerous discounts, including electricity discounts on NRG brands.

The base salary range for this position is: $60,000 - $80,000* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

Apply About employer

Report this job