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Added 1 hour ago
Associate Director, Strategy & Operations
Grant Thornton
Saint Louis, MO
Grant Thornton is seeking an Associate Director, Strategy & Operations to join the team. Approved office locations can be found below.
Added 1 hour ago
Associate Director, Strategy & Operations
Grant Thornton
Kansas City, MO
Grant Thornton is seeking an Associate Director, Strategy & Operations to join the team. Approved office locations can be found below.
Added 1 hour ago
EP
Social Caseworker – Children, Youth, & Family Services
El Paso County (CO)
Colorado Springs, CO
- $53,810 to $80,730 USD / year
…Family Services (CYFS) career progression series, which includes Associate Social Caseworker - Children, Youth, & Family Services and Social Caseworker - Children, Youth, & Family Services.…
Added 1 hour ago
EP
Social Caseworker – Children, Youth, & Family Services (Part-Time)
El Paso County (CO)
Colorado Springs, CO
- $25.87 to $38.81 USD / hour
- Part-time
…Family Services (CYFS) career progression series, which includes Associate Social Caseworker - Children, Youth, & Family Services and Social Caseworker - Children, Youth, & Family Services.…
Added 1 hour ago
KU
Machine Operator - 1st Shift
KPR US LLC
Deland, FL
- $17 USD / hour
Works on routine assignments that require some problem resolution
Added 1 hour ago
CRA II/Sr CRA - US Southeast Region - Multiple Therapeutic Areas Available
PPD Development, LP
Remote, United States
…approach: applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into…
Added 1 hour ago
RP
Supervising Medical Billing Clerk [RP-N]
Roswell Park Cancer Institute
United States
- $55,817 USD / year
…outstanding patient care. This role combines team leadership, problem-solving, and revenue cycle expertise to ensure billing processes run smoothly and…
Added 1 hour ago
WS
Maintenance Tech IV - Electrician
Wyoming Sugar Company
WORLAND, WY
- $24.97 to $35.37 USD / hour
…years' experience in Instrumentation or similar position - Associate degree or higher preferred Competencies and skill set - Excellent verbal and written communication skills -…
Added 1 hour ago
Mainframe Systems Engineer - z/OS Programmer
Regions Bank
Birmingham, AL
Covers on call 24x7 on a rotating basis for problem resolution and SEV1 incidents
Added 1 hour ago
Customer Success Partner
SEALED AIR CORPORATION
Kent, OH
…identify potential risks or opportunities for improvement. Problem Resolution & Advocacy: - Act as an advocate for customer needs internally, working closely with cross-functional teams…
Added 1 hour ago
Store Associate
Batteries Plus, LLC.
Hilliard, OH
Added 1 hour ago
Gas Contractor Resource Analyst II
Pan Energy Services, Limited Partnership
Lima, OH
…applications in support of cost-plus, unit and bid work. - Provide resolution to design, material and reporting discrepancies. - Ensure compliance with federal, state and local laws and…
Added 2 hours ago
Distribution Center Inventory Control Associate
USA GPC Genuine Parts Company
Manheim, PA
The Inventory Control and Quality Assurance (ICQA) Associate will play a critical role in ensuring inventory accuracy and product quality for NAPA’s automotive parts aftermarket in the…
Added 2 hours ago
G
Commercial Litigation Associate Attorney
GPAC
West Albany, NY
- $150,000 to $250,000 USD / year
A well-established, team-minded regional law firm is seeking a talented Commercial Litigation Associate to join a dynamic team in their Uniondale office. With 0-6 years of experience, the…
Added 3 hours ago
G
Commercial Litigation Associate Attorney
GPAC
Voorheesville, NY
- $150,000 to $250,000 USD / year
A well-established, team-minded regional law firm is seeking a talented Commercial Litigation Associate to join a dynamic team in their Uniondale office. With 0-6 years of experience, the…
Added 3 hours ago
Warehouse Manager
US Foods
Phoenix, AZ
Oversee and develop warehouse associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example. Discuss…
Added 3 hours ago
J
Senior Clinical Research Associate / Associate Clinical Trial Manager
Jobgether
Remote, United States
- $110,000 to $120,000 USD / year
…steps. Our partner is looking for a Senior Clinical Research Associate / Associate Clinical Trial Manager based in the United…
Added 3 hours ago
Training Coordinator
Taylor Group Inc
Columbus, MS
Associate degree in Business, Education, Human Resources, Manufacturing Technology, or a related field preferred; equivalent experience considered.
Added 3 hours ago
Civil Litigation Attorney
GPAC
Boston, MA
Civil Litigation Associate Attorney (5–7 Years)
Added 4 hours ago
Relationship Banker I - 407 N. Kingshighway Branch
Regions Bank
Cape Girardeau, MO
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 4 hours ago
J
Advanced Technical Support Specialist
Jobgether
Remote, United States
- $74,800 to $112,200 USD / year
…manage technical cases from initial customer contact through resolution, combining remote diagnostics with occasional onsite support. Working closely with distributors, technicians, and…
Added 4 hours ago
TP
Student Programs Operations Specialist
Tacoma Public Schools (WA)
Tacoma, WA
- $38.36 to $54.08 USD / hour
…the Executive Director and other appropriate staff to support problem resolution and…
Added 4 hours ago
G
Business Law Associate/Sr. Associate 4-8 years
GPAC
Saint Louis, MO
- $105,000 to $160,000 USD / year
A well-established and respected law firm is seeking a Business Law Associate or Senior Associate with approximately 4–8 years of experience to join its growing practice. The firm is open…
Added 4 hours ago
Digital Sales Enablement Associate
Oshkosh Corporation
Frederick, MD · Hagerstown, MD
The Digital Sales Enablement Associate provides day-to-day system and product support for Sales users across Salesforce and the organization’s CPQ ecosystem.
Added 4 hours ago
Medical Care Coordinator, Occupational Health Services
Marriott
Bethesda, MD
This position helps monitor claim progression, follow up on missing or incomplete information, protect confidential associate and medical information, and support compliant, service-focused…

Novo Nordisk

Senior Associate - Sample Operations Support

Plainsboro, NJ, United States

The base compensation range for this position is $99,000 to $120,000.

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Job details

Pay: The base compensation range for this position is $99,000 to $120,000.
Posting language: English

Original job description

About the Department

The Cardiometabolic Care Sales Team is at the forefront of US sales efforts for Novo Nordisk’s robust cardiometabolic product portfolio, which includes world-class therapies for treating multi-morbid conditions such as diabetes, obesity, and the reduction of major adverse cardiovascular events. Our ambition is to advance broad cardiometabolic disease management by bringing exciting new therapies to market to improve patient outcomes. As a team member, you will connect therapies to new specialties, build cardiometabolic advocates, and apply learnings that impact local markets and the organization in a cross-collaborative way.

At Novo Nordisk, we create value by having a patient-centered approach and are committed to providing innovation to the benefit of our stakeholders. We focus on personal performance and development and have a culture centered on helping leaders create the conditions for people to be at their best. If you want to join a highly diverse and collaborative team and are ready to take the next step in your career with a company committed to meeting the evolving needs of patients with cardiometabolic diseases, come join us!

The Position

Support Novo Nordisk field sales force by coordinating sampling practices, which includes distribution, accountability and compliance of product samples to ensure compliance with the Prescription Drug Marketing Act (PDMA) and company policies and procedures.

Relationships

This position reports to the Director, Sample Operations and interfaces with Sample Operations Team Members, Field Sales, NNI Customer Service, NNI Product Quality and external relationships with distribution and compliance vendors.

Essential Functions

Communications: Communicates to applicable field sales representatives on a regular basis necessary information and updates required for sample deliveries and tracking
Customer Service: Maintains an understanding and awareness of all Sample Operations processes to effectively support phone and email inquiries from field representatives to provide guidance according to policies/procedures and facilitate resolution of sample issues
Documentation: Collaborates with Team Members to review, revise and ensure consistency of Departmental work instructions, field guidance documents and other documentation / Department directories for accuracy
Sample Ordering: Supports procedures, system and inquiries related to sample order processes
Sample Reconciliation: Collaborates with third party vendors to ensure that samples have been accounted for, transferred, returned and processed appropriately and conduct follow up activities for HCP sample disbursement verifications with HCP office/accounts in accordance with procedures and service levels
Sample Reconciliation: Partners with Sample Operations Team members to monitor, conduct follow-up and closure of transactional issues and appropriate documentation/tracking
Sample Reconciliation: Reconcile sample accountability inventory reports produced at the territory level based on weekly, monthly, annual, for-cause and/or random type inventories
Operations Support: Reviews and evaluates requests and inquiries for field tools and materials (thermometers, coolers, SRFs, etc.) to sampling representatives and determines next steps for approval, replacement, or decommissioning and provides guidance for proper handling
Projects: Participates in various projects to ensure proper monitoring, follow up, completion of tasks and communications occur in line with project timelines
System/Program Management: Responsible for ensuring system accuracy in Direct to Physician (DTP) sampling programs including review and monitoring of user system access, creation of system input files for Rep users and HCP Accounts and collaborate with system teams to ensure timely uploads and data verification
Sharepoint Management: Responsible for the creation, maintenance and organization of the Department SharePoint page. Work with stakeholders to create or update content, as needed
Support Role: Provides back-up support to Sample Operations Team functions when Team Members are not available due to vacation, illness, leave, etc
Transactional Reporting: Gathers, prepares and analyzes data for periodic reporting to monitor sample transactions and provide high-level operational metrics
Vendor Collaboration: Liaises with NNI contracted vendors to support Departmental functions to ensure proper ordering, tracking and communication occurs within approved NNI business rules

Physical Requirements

0-5% overnight travel required. This is a Home Office position. This position follows all NNI guidance for remote/in office dedicated time. EST time-zone hours.

Qualifications

A bachelor’s degree from credited institution preferred. Accounting, Finance, or related field plus two years pharmaceutical marketing/sales experience
Two years equivalent pharmaceutical sample accountability/marketing/sales experience may be substituted for degree, when appropriate
Ability to maintain confidentiality
Ability to multi-task and effectively manage conflicting priorities
Advanced skills in Microsoft Office, including Excel
Ability to problem-solve and critical thinking
Customer service skills
Excellent written and verbal communication skills
Ability to leverage AI to enhance productivity and incorporate process improvements in daily tasks and projects
Team player: ability to collaborate well with team members, other departments and various stakeholders/suppliers

The base compensation range for this position is $99,000 to $120,000. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy and parental leave policy.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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