Energy Solutions Manager

About NovaSource NovaSource Power Services is the service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients’ renewables goals around the world.

To serve our clients, we invest into our people. On hire, we assess each employee’s experience and expertise, then mentor them to grow engaging and satisfying careers.

Our turn-key services optimize each step of our clients’ project lifecycles - from commissioning to decommissioning and everything in between. Our approach creates success for our clients, stability for our teams, and enables us to build a world-class culture of excellence. And that’s how we empower a renewable world.

Summary of Role The Energy Solutions Manager serves as a customer-facing technical subject matter expert for utility-scale photovoltaic (PV) and battery energy storage system (BESS) services and solutions. Working closely with customers, Business Development, Operations, Engineering, and Technology teams, this role evaluates customer technologies and operational requirements, helps define appropriate service offerings, and communicates technical considerations clearly to both internal and external stakeholders. The position also translates customer and operational needs into scopes of work and technical requirements, supports delivery against those requirements, and advances monitoring, alerting, analytics, and digital capabilities that improve asset performance, reliability, and customer value.

Key Responsibilities

Customer-Facing Technical SME & Business Development Support

• Serve as the technical subject matter expert during customer engagements involving utility-scale PV, BESS, power conversion systems (PCS), and related technologies.
• Partner closely with Business Development teams to evaluate customer opportunities, explain service offerings, and provide technical guidance throughout the commercial process.
• Participate in customer presentations, technical discussions, due diligence reviews, and other engagements requiring technical expertise.
• Evaluate customer technology selections and associated maintenance and operational requirements to help determine the services, capabilities, and support needed.
• Support technical review of commercial opportunities, proposals, customer contracts, and long-term service agreements, including applicable SME review and approval requirements.
• Serve as a trusted technical advisor to customers and internal stakeholders, translating complex technical information into clear, practical recommendations.

Energy Services & Solutions Development

• Support development of new service offerings and value-added solutions for PV and BESS assets.
• Collaborate with operational and commercial teams to convert customer needs, fleet data, and lessons learned into scalable service solutions.
• Identify opportunities for analytics-driven services, predictive maintenance programs, and performance optimization initiatives.
• Contribute to business cases, technical evaluations, solution architecture, and service requirements for future offerings.

Technology & Solution Delivery Partnership

• Translate customer, commercial, and operational needs into clear scopes of work, functional requirements, and technical requirements for Technology and other delivery teams.
• Coordinate with Technology, Engineering, Operations, and IT teams as new services and digital capabilities are developed and deployed.
• Review delivered solutions against approved requirements and specifications, identify gaps, and support resolution with the responsible teams.
• Help establish repeatable intake, documentation, and handoff practices for technology development initiatives supporting energy services.

Energy Monitoring & Analytics Development

• Lead coordination, deployment, and continuous improvement of enterprise BESS monitoring and alerting platforms.
• Develop and execute second- and third-generation monitoring capabilities beyond native original equipment manufacturer (OEM) fault alarms.
• Define roadmaps for expansion of OEM monitoring capabilities and integration of emerging technologies.
• Ensure site operational data is properly onboarded and structured to support advanced analytics, reporting, and operational decision-making.
• Support development of dashboards, automated reporting, and fleet performance visibility tools.
• Partner with Engineering, Operations, IT, and Technology teams to improve digital infrastructure and data quality.
• Document processes, standards, and best practices to support continuous improvement and operational efficiency.

Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, Renewable Energy Engineering, or a related field is preferred; equivalent technical experience may be considered.
• Relevant operations and maintenance (O&M) or field service experience may include work as a technical specialist, advanced technician, area manager, or in a comparable technical role.
• Five or more years of experience in performance engineering, renewable energy, energy storage, or a related technical function.
• Experience with operational data, monitoring platforms, SCADA, databases, analytics tools, or other software-enabled energy systems.
• Demonstrated ability to support customer-facing technical discussions and communicate effectively with both technical and non-technical audiences.
• Strong project management, requirements definition, communication, and stakeholder engagement skills.
• Ability to work cross-functionally with Business Development, Operations, Engineering, IT, and Technology teams to move solutions from concept through delivery.

Office Physical Requirements:

All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role.

US: Diversity Statement - Equal Employment Opportunity It is NovaSource’s policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.