Physical Security Technician

What We Offer

The Physical Security Technician works collaboratively with Protective Services, Information Technology, and operational partners to ensure systems function reliably, data is accurate, and customer service expectations are consistently met.

This position includes:

• Competitive pay
• Full benefits (medical, dental, vision) that start on day one
• Paid time off
• Retirement savings plan
• Career growth opportunities within Novant Health
• A team environment focused on delivering remarkable patient care

What You'll Do

• Test, inspect, maintain, and document emergency-activated duress and security systems, including but not limited to Alertus, burglar alarms, parking lot call stations, panic alarms, and other Protective Services–managed systems.
• Support daily operations of physical security systems, including installation, maintenance, troubleshooting, testing, and management of associated records and documentation.
• Issue initial, replacement, and amended employee identification badges in accordance with established standards, policies, and procedures.
• Assist with the preparation, maintenance, organization, and accuracy of badge, access control, and related data in designated software systems.
• Follow established policies, processes, and protocols to ensure proper assignment of badge templates, access permissions, and associated payroll or workforce management data when applicable.
• Maintain consistent badge data, appearance standards, and system integrity as established by leadership.

What We're Looking For

Required

• High School or GED Required
• 2 Year / associate degree - Preferred
• Driver's license

Preferred Experience:

• Working in healthcare and end-user in identification, emergency activated duress systems and access control software/hardware.

Additional Skills/Requirements (required):

• Skill and ability to communicate effectively, both verbally and in writing. Skill and ability to handle multiple priorities and deadlines.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

195652

• Test, inspect, maintain, and document emergency-activated duress and security systems, including but not limited to Alertus, burglar alarms, parking lot call stations, panic alarms, and other Protective Services–managed systems.
• Support daily operations of physical security systems, including installation, maintenance, troubleshooting, testing, and management of associated records and documentation.
• Issue initial, replacement, and amended employee identification badges in accordance with established standards, policies, and procedures.
• Assist with the preparation, maintenance, organization, and accuracy of badge, access control, and related data in designated software systems.
• Follow established policies, processes, and protocols to ensure proper assignment of badge templates, access permissions, and associated payroll or workforce management data when applicable.
• Maintain consistent badge data, appearance standards, and system integrity as established by leadership.

Required

• High School or GED Required
• 2 Year / associate degree - Preferred
• Driver's license

Preferred Experience:

• Working in healthcare and end-user in identification, emergency activated duress systems and access control software/hardware.

Additional Skills/Requirements (required):

• Skill and ability to communicate effectively, both verbally and in writing. Skill and ability to handle multiple priorities and deadlines.