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Added 1 min ago
Machining Estimator
RMS Energy
Little Falls, MN
…multi-discipline projects, including raw material, setup and machine time, labor, tooling, outside processing (e.g., heat treat, plating, coating), subcontractors, travel, and other project…
Added 1 min ago
BH
Part-Time Property Associate (20 hours/week)
Beacon Hill Solutions Group
Edina, MN
- $23 to $25.25 USD / hour
- Part-time
Part-Time Property Associate (Contract-to-Hire)
Added 1 min ago
SO
Staff Attorney 3-Associate General Counsel
State of Minnesota
St. Paul, MN
- $43.69 to $64.8 USD / hour
Additionally, the Associate General Counsel will provide legal advice to Commissioners and staff regarding issues in regulatory and permitting dockets as well as agency operations, and will…
Added 1 min ago
SO
Auditor - Revenue Tax Specialist
State of Minnesota
St. Paul, MN
- $26.12 to $37.91 USD / hour
Travel Required : Yes - Up to 50% of the time
Added 1 min ago
PP
Per Diem Medical Assistant (MA) or Licensed Practical Nurse (LPN) - St. Cloud, M
Planned Parenthood North Central States
Saint Cloud, MN
- $11.41 to $28 USD / hour
…responsibilities include conducting patient history review, performing & processing labs, providing contraceptive supplies, and unbiased education. They will also help with inventory and…
Added 1 min ago
PP
Per Diem Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Brooklyn Par
Planned Parenthood North Central States
Minneapolis, MN
- $11.41 to $28 USD / hour
…responsibilities include conducting patient history review, performing & processing labs, providing contraceptive supplies, and unbiased education. They will also help with inventory and…
Added 1 min ago
M&
Experienced Site Construction Manager
Mead & Hunt, Inc.
Minneapolis, MN
- $11.41 USD / hour
…of relevant experience. Any of the following is acceptable: associate degree in construction management, engineering, or related discipline plus six years of experience; bachelor’s degree…
Added 17 mins ago
OC
Treasury Specialist
Olmsted County
Rochester, MN
- $72,009.6 to $120,286.4 USD / year
Associate's degree from an accredited college in accounting or related business field and three (3) years of paid, full-time experience in a similar position as listed in the work functions.
Added 21 mins ago
Sr. Director, ACH Operations (Hybrid)
Capital One
Wilmington, DE
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within…
Added 34 mins ago
W
(USA) Freight Flow Associate
Walmart
Mount Pleasant, MI
- $19 to $27 USD / hour
…ensuring prominent display of promotional and seasonal merchandise processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety…
Added 34 mins ago
W
(USA) Freight Flow Associate
Walmart
KENTWOOD, MI
- $19 to $27 USD / hour
…ensuring prominent display of promotional and seasonal merchandise processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety…
Added 34 mins ago
W
(USA) Freight Flow Associate
Walmart
YPSILANTI, MI
- $19 to $27 USD / hour
…ensuring prominent display of promotional and seasonal merchandise processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety…
Added 34 mins ago
W
(USA) Freight Flow Associate
Walmart
HOLLAND, MI
- $19 to $27 USD / hour
…ensuring prominent display of promotional and seasonal merchandise processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety…
Added 39 mins ago
WF
(USA) Human Resource Manager (Fashion, Import, Jewelry, Regional, Wm.Com Campus, Returns)
WMT Fulfillment Service
United States
- $84,000 to $126,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 39 mins ago
WS
(USA) Asset Protection Operations Coach
Wal-Mart Stores Texas, LL
TX
- $65,000 to $100,000 USD / year
…associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and…
Added 52 mins ago
Senior Business Solutions Analyst - CLO
UMB Bank
Jefferson City, MO
+ Demonstrates ability to provide positive client experience through a variety of methods including associate engagement, technology, workflows, and processing
Added 59 mins ago
Investment Support Analyst-2
Nationwide Life and Annuity Insurance Co
OH
…required when new products and services are implemented. If an associate fails or is unable to acquire required licenses/registrations within the designated time period, the associate will…
Added 59 mins ago
Regional Wholesaler (RVP) - LTC and CareMatters
Nationwide Life and Annuity Insurance Co
TX
…required Federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services…
Added 1 hour ago
Pathology Laboratory Assistant
Adventist Midwest Management Services
United States
Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift…
Added 1 hour ago
W
Vision Center Manager - Homewood, AL
Walmart
Homewood, AL
- $24.5 to $37.5 USD / hour
…corrective actions. Directs eyewear and contact lens order processing, trial lens inventory control, and adherence to equipment calibration and maintenance protocols under applicable…
Added 1 hour ago
SO
MEAT & POULTRY INSPECTOR TRAINEE - CIRCUIT 3-3 (LIVINGSTON CO)
State of Illinois
Springfield, IL
- $4,373 to $5,703 USD / month
…our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 1 hour ago
SO
MEAT & POULTRY INSPECTOR TRAINEE - CIRCUIT 2-2 (GRUNDY CO.)
State of Illinois
Springfield, IL
- $4,373 to $5,703 USD / month
…our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 1 hour ago
SO
MEAT & POULTRY INSPECTOR TRAINEE - CIRCUIT 3-2 (MCLEAN CO)
State of Illinois
Springfield, IL
- $4,373 to $5,703 USD / month
…our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 1 hour ago
SO
MEAT & POULTRY INSPECTOR TRAINEE - CIRCUIT 4-1 (SANGAMON CO)
State of Illinois
Springfield, IL
- $4,373 to $5,703 USD / month
…our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…
Added 1 hour ago
SO
Nurse Surveyor (Health Facilities Surveillance Nurse)
State of Illinois
Westchester, IL
- $7,423 to $10,093 USD / month
…our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…

Closed listing

NorthWestern Energy

Customer Associate

Great Falls, MT, United States

$18 to $32.07 USD / hour · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $18 to $32.07 USD / hour
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Great Falls, MT, USA | Customer Care, Communications, HR, Safety | Hourly | 18.00-25.72 per hour | Regular Full Time

Customer Associate

Work Location : Great Falls, MT

Requisition: 5063

Pay range: Starting base wage of $18.00 to $25.72 per hour with career advancement opportunity up to $32.07 per hour

Employment Status : Regular Full-time

Posting will close: November 19, 2026

External candidates apply at northwesternenergy.com

Internal candidates apply through iConnect.

Job Specifications

The Customer Associate is a dedicated, customer-focused professional who communicates directly with customers and responds to a variety of needs and requests. The position serves as a point of contact for customers, provides exceptional service, and resolves inquiries related to billing, service disruptions, account management, construction processes, and general utility service information. The Customer Associate considers available resources, constraints, and organizational values when committing to satisfy customer needs and resolve customer issues.

Position Summary

Provide responsive, accurate customer service across billing, payments, service orders, credit administration, construction support, and general utility inquiries. Use established policies, procedures, and computer systems to resolve customer needs, protect confidential information, and support local operations and cross-functional business processes.

Pay Range: Starting base wage of $18.00 to $25.72 per hour with career advancement opportunity up to $32.07 per hour

Location: Great Falls, MT

Essential Functions

Accept customer payments and post them on the same day.
Balance the cash drawer daily and make bank deposits.
Enter and complete service orders.
Meet or exceed performance standards established by NorthWestern Energy, including time spent at the workstation and time engaged in customer interactions.
Explain rate changes and bill calculations as necessary.
Administer the credit program within the prescribed scope.
Listen and respond appropriately to customer needs while reviewing and entering data on a computer.
Type memos, emails, and other correspondence accurately and in a timely manner.
Respond to emergency situations professionally and accurately by following established policies and procedures.
Perform calculations to determine customer payments and other account-related activities.
Assist customers using established policies and procedures.
Respond professionally and positively to customer complaints or inquiries.
Work effectively in a team and near teammates.
Work all regularly scheduled shifts, with occasional weekend, evening, or holiday callouts in response to emergency situations.
Maintain the confidentiality of customers and other confidential information.
Ensure proper entry of union payroll for biweekly processing.
Ensure proper coding and processing of purchase card transactions and accounts payable invoices.
Support the new construction process through administrative SAP functions, payment processing, and service order creation.
Assist customers with local permitting requirements and basic construction standards.
Support local operations with SAP notification processing and other data entry as required.
Respond appropriately to internal requests and work across business units to ensure processes and procedures are upheld.
Analyze and prioritize workload to ensure all customer and business needs are met in a timely and appropriate manner.
Perform other duties and functions as appropriate.

Additional Responsibilities

Adhere to NorthWestern Energy safety standards and the Code of Business Conduct and Ethics
Ensure all actions are consistent with Bright Horizon Energy's values, mission, and strategic business objectives
The ability to maintain regular, reliable, and punctual attendance is an essential function of this position, consistent with applicable laws and reasonable accommodation requirements

What Is Required

High school diploma or equivalent.
Demonstrate and maintain a good safety record.
Proficiency with the Microsoft Office suite and other computer applications.
Excellent attendance record.
Valid driver's license and satisfactory driving record.

What Is Desired

Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (https://getintoenergy.org/courses/energy-industry-fundamentals-2-0/) (click the link to certify at no cost)

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About NorthWestern Energy

NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ over 1,600 amazing people and serve over 800,000 customers who are our neighbors in our communities.

At NorthWestern Energy, you'll find more than a job. You'll find the opportunity to make a meaningful impact, grow your career, and be part of a company that values safety, teamwork, innovation, and service. Whether you're working in the field, supporting our customers, or helping shape our future, your work matters. Join us as we invest in our people, strengthen our communities, and build an energy company positioned for long-term success and growth.

Enjoy Our Comprehensive Benefits Package!

Competitive pay with performance-based wage increases and incentive opportunities, 401(k) with up to a 4% company match and up to a 7% non-elective company contribution, tuition reimbursement, paid time off starting on your first day plus 11 paid holidays, paid parental and bereavement leave, company-paid life insurance with additional coverage options, employee assistance and well-being programs, paid volunteer opportunities, training and development programs, and competitive medical, dental, vision, HSA and FSA benefits for employees and eligible dependents. Benefits may vary based on position or collective bargaining agreements.

Candidates must successfully pass a pre-employment drug screen and background check. If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the NorthWestern Energy Human Resource team at job.inquiries@northwestern.com

NorthWestern Energy does not sponsor applicants for work visas for this position. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at (number) or at (email).

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