Enterprise Data Management Analyst

NORTHWEST INDEPENDENT SCHOOL DISTRICT

Job Title: Enterprise Data Management Analyst Wage/Hour Status: Exempt Reports to: Enterprise Data Manager Pay Grade: T20 Duty Days: 235 Dept./School: Technology Div/Data Services/Enterprise Data Management Date Revised: 10/26

Primary Purpose:

Provide technical and operational support for districtwide enterprise applications, digital forms, automated workflows, reporting solutions, and business processes. Maintain, troubleshoot, and enhance existing systems to ensure accuracy, efficiency, and reliable operations. Collaborate with district departments and technical staff to resolve issues, implement system updates, and identify opportunities for process improvement. Assist with the development, testing, documentation, and implementation of new technology-based solutions that support district operations.

Qualifications:

Education/Certification:

Bachelor’s degree in information systems, business administration, computer science, or related field preferred; equivalent relevant experience may be considered, subject to district requirements.

Special Knowledge/Skills:

• Knowledge of enterprise data systems, business processes, digital workflows, application support, and data integrations, including the ability to write, execute, and interpret SQL queries for data retrieval, analysis, validation, and troubleshooting.

• Ability to configure, maintain, test, and troubleshoot forms, workflows, and system data
• Ability to develop reports, queries, and data extracts using district-supported reporting tools
• Ability to investigate technical issues, analyze error messages, and identify potential causes and solutions
• Understanding of data integrity, confidentiality, access controls, and applicable student and employee privacy requirements
• Ability to document business requirements, system procedures, and technical solutions
• Strong analytical, organizational, problem-solving, communication, and interpersonal skills
• Ability to manage competing priorities and work collaboratively with technical staff, departments, and vendors

Experience:

Two years of experience in business analysis, application support, reporting, forms/workflow development, or a related technology role preferred. Experience with Laserfiche, ParentSquare, ERP/SIS applications, or comparable platforms preferred.

Major Responsibilities and Duties:

• Maintain, troubleshoot, revise, and enhance Laserfiche digital forms and automated workflows to support evolving district needs and business processes.

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Provide daily administration and data management for ParentSquare, including monitoring data quality, resolving data and synchronization issues, maintaining assigned configurations, and coordinating with system stakeholders.

• Provide technical support and troubleshooting for ParentSquare-related issues, including user access, account management, data discrepancies, and communication group membership.
• Collaborate with departments to gather requirements, map current processes, identify opportunities for improvement, and recommend practical digital solutions.
• Design, develop, maintain, and run reports, queries, and data extracts across district-supported platforms; validate output for accuracy and usefulness.
• Configure, test, and implement approved changes to forms, workflows, reporting tools, and assigned business applications, including coordination of user acceptance testing.
• Monitor, investigate, document, and troubleshoot application errors, workflow failures, data discrepancies, and process issues. Resolve routine problems independently and collaborate with senior technical staff or vendors to address more complex issues.
• Support ERP and other enterprise application initiatives, including process analysis, data validation, implementation activities, testing, and ongoing operational support as assigned.
• Create and maintain clear technical documentation, workflow diagrams, operating procedures, user instructions, and records of system changes.
• Provide technical assistance and guidance to district employees; communicate updates and process changes clearly to affected users.
• Promote and practice data accuracy, appropriate access, confidentiality, records management, and compliance with applicable laws, board policy, and district procedures.
• Participate in technical training, cross-training, and application development activities to expand knowledge of district systems, workflow automation, and business process solutions.
• Perform other duties as assigned.

Supervisory Responsibilities: N/A

Equipment Used: Computer and standard office technology.

Working Conditions:

• Maintain emotional control under stress

• Work with frequent interruptions and changing priorities
• Repetitive hand motions and prolonged use of computer
• Occasional bending, stooping, reaching, sitting, and keyboarding
• Ability to lift up to 25 pounds to waist height

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.