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U-Haul Moving Center General Manager
U-Haul Co. of Colorado
Colorado Springs, CO
- $17.16 to $19.16 USD / hour
Free online courses for personal and professional development at U-Haul University®
Added 2 mins ago
FI
Case Manager
Felton Institute
San Francisco, CA
- $70,000 to $75,000 USD / year
…services that transform lives. Our organization offers 60+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional…
Added 2 mins ago
FI
Clinical Case Manager
Felton Institute
San Francisco, CA
- $95,000 to $105,000 USD / year
…services that transform lives. Our organization offers 60+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional…
Added 2 mins ago
FI
Lead Case Manager
Felton Institute
San Francisco, CA
- $75,000 to $80,000 USD / year
…services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional…
Added 2 mins ago
FI
Lead Clinical Case Manager
Felton Institute
San Francisco, CA
- $115,000 to $125,000 USD / year
…services that transform lives. Our organization offers 60+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional…
Added 3 mins ago
OR
Wireless Sales Manager - Eglin AFB, FL
OSL Retail Services
Eglin AFB, FL
- $18 to $20 USD / hour
Complete required training, including personal and professional development.
Added 4 mins ago
Deputy Director for Foundation Finance and Compliance
Jackson State University (MS)
Jackson, MS
Provide financial modeling, scenario analyses, and cost-benefit assessments to support evaluation of new programs, capital initiatives, and staffing decisions.
Added 4 mins ago
Program Manager
HCA Healthcare
Fort Walton Beach, FL
The Program Manager will have responsibility of the day-to-day operational performance of the Hospitalist and Emergency Medicine programs for the assigned division, as it relates to:…
Added 4 mins ago
Director, Enterprise Sales - East
The ODP Group, LLC
Boca Raton, FL
Sales Leadership & Account Manager Team Development
Added 4 mins ago
Commercial Credit Expert - Real Estate Banking
PNC
Boca Raton, FL
Elevate issues and/or questions to manager and/or other colleagues as appropriate.
Added 4 mins ago
Advanced Clinical Pharmacist
HCA Healthcare
Ocala, FL
…Pharmacist will assist the Director of Pharmacy and Clinical Manager in the development of Pharmacy clinical services and participate in the clinical training of pharmacists, pharmacy…
Added 4 mins ago
Specialist, System Analysis
L3Harris
West Palm Beach, FL
The Defense Systems Analysis Department WPB is seeking an experienced engineer for a full time position to support programs at the West Palm Beach, FL campus. This engineer would report to…
Added 4 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Tallahassee, FL
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 4 mins ago
887082 - GOVERNMENT ANALYST II
MyFlorida
TALLAHASSEE, FL
This is a professional position that reports to the Contracts & Grants Manager-SES . The incumbent serves as a team member and special projects coordinator between the Division of Workforce…
Added 4 mins ago
Manager IT Strategy & Integration (Oracle Cloud Finance)
Acosta Group
Jacksonville, FL
The Oracle Fusion Program Manager, Financials will drive enterprise-wide Oracle Fusion strategy, modernization, and integration initiatives across a complex and evolving organization. This…
Added 4 mins ago
Regional Clinical Educator
HCA Healthcare
Jacksonville, FL
The Manager of Education - Medical Transport is responsible for the development, implementation and evaluation of the EMS education program for the Medical Transport departments in a…
Added 4 mins ago
Integrated Product Team Lead
L3Harris
Orlando, FL
…multi-disciplinary team working on subsystem and/or component development, verification, and production tasks. The IPT lead coordinates and drives execution of the IPT’s tasks and manages…
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Global Compensation Manager
Signature Aviation
Orlando, FL
Designs and administers competitive compensation programs, practices, and solutions that support management in creating and maintaining a high performance pay culture. Provides project…
Added 4 mins ago
Governance Senior Specialist
Olympus Corporation of the Americas
Miami, FL
Dedicated Training Resources and Learning & Development Programs
Added 6 mins ago
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Technical Manager
Aerotek
Honolulu, HI
- $48 to $54 USD / hour
Conduct performance evaluations and mentor field personnel, supporting professional development and continuous improvement.
Added 7 mins ago
DH
Sr. Nurse Manager - Lowry Family Health Center
Denver Health
Denver, CO
- $103,400 to $165,400 USD / year
…comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development…
Added 15 mins ago
MN
Direct Support Professional
Merakey New Jersey, Inc.
Alloway, NJ
- $19.13 USD / hour
…with appropriate procedures under the supervision of the House Manager who reviews results through living area observation of activities in progress, residents’ responsiveness, inspection…
Added 15 mins ago
MN
Direct Support Professional
Merakey New Jersey, Inc.
Westampton, NJ
- $18.13 USD / hour
…Direct Support Professionals (DSPs) to join our team at our program in West Hampton,…
Added 15 mins ago
Direct Support Professional
Merakey New Jersey, Inc.
Alloway, NJ
…with appropriate procedures under the supervision of the House Manager who reviews results through living area observation of activities in progress, residents’ responsiveness, inspection…
Added 15 mins ago
MN
Direct Support Professional
Merakey New Jersey, Inc.
Westampton, NJ
- $18.13 USD / hour
…with appropriate procedures under the supervision of the House Manager who reviews results through living area observation of activities in progress, residents’ responsiveness, inspection…

Northwest Center

Interpretive Program Manager, Spheres & Understory - Amazon

Seattle, WA, United States

$86,986 to $99,278 USD / year

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Job details

Pay: $86,986 to $99,278 USD / year
Apply by: Dec 1, 2026
Posting language: English
Posted: Sep 2, 2026

Original job description

The Northwest Center @ Amazon team operates in a fast-paced and demanding corporate environment where we provide professional 5-star customer service across several program divisions. In this role, you will oversee all aspects of the visitor experience at both The Spheres and Understory, leading a passionate team that connects thousands of guests annually with our mission of bringing nature and workplace innovation together. You'll be responsible for overseeing the development and implementation of engaging interpretive programming, managing daily operations, and ensuring every visitor leaves with a deeper understanding of this unique space where Amazonians can think and work differently. Under the direction of the Spheres & Understory Program Manager, you will drive continuous improvement initiatives and oversee leaders and staff across interpretive programs. As a critical liaison between internal stakeholders, staff, and external visitors, you'll coordinate programming while aligning deliverables with organizational goals to create an exceptional visitor experience.

Success in this role requires exceptional attention to detail, proven tactical and strategic management experience, and the ability to execute interpretive and operational initiatives in a high-profile, customer-service environment. You are a results-driven leader who can develop workforce strategies, manage multiple initiatives, and operate independently while excelling at cross-functional collaboration.

Location: Seattle Schedule: Monday through Friday and Occasional Nights/Weekends, 8:30AM – 5:30PM Wage Range: $86,986 - $99,278 per year

Key Responsibilities

Operational Excellence Provide management, day-to-day direction, and leadership to the Spheres and Understory team Drive excellence in interpretive programming by implementing industry best practices and innovative approaches to visitor engagement Ensure optimal staffing to accommodate peaks and slower periods of activity Identify potential challenges and opportunities within the programs; understand the root cause of issues and associated impacts to the program and the customer served; communicate and collaborate with key stakeholders to implement timely solutions Lead and implement change initiatives related to business process and technologies Define and closely monitor day-to-day service levels and overall KPIs, including qualitative measures Design reports, support dashboards, and analyze data to track activity Perform trend analysis, continuously evaluate areas of opportunity and create process improvement roadmaps as needed Assist with new tasks, processes, or projects as needed to support evolving team requirements, other NWC divisions, and asks from Amazon partners; demonstrates adaptability as business needs develop and shift Training Ensure up-to-date training documents and resources are available for all staff Work with Northwest Center’s training team to plan, develop, and implement all new hire training for Spheres and Understory staff Develop ongoing training cadence for staff and supervisors People Leadership Responsible for employee development through in-the-moment coaching, regular 1:1 meetings, and the creation of individualized goals and training plans Responsible for staff performance ensuring that all procedures, processes and policies are understood and followed. Following up with corrective employee conversations as necessary related to employee performance, including additional leadership as necessary. Participate in the interviewing, hiring, and termination process and discussions, partnering with Human Resources as necessary Contribute to a positive work environment that encourages retention and talent Work collaboratively across the organization with different job levels and departments Foster a spirit of teamwork and unity among team members that allows for disagreement over ideas, conflict and expeditious conflict resolution Customer Experience Act as liaison between Northwest Center, Amazon, and other vendors ensuring continuity, and ongoing improvement/development of relationships with various Amazon Teams providing an enhanced Amazon brand experience Guide the continuous improvement of all Spheres interpretive programming, including but not limited to: guided tours, exhibit-based activities, interactive stations, etc. Provide elevated customer support for Amazon employees, public guests, and vendor partners Respond to visitor and employee inquiries, whether it be compliments, comments, and/or complaints about both the Spheres and Understory Document and regularly communicate agreed-to goals and objectives of the Spheres and Understory venues and ensure all activities align with those goals and objectives Develop excellent knowledge of the space’s visitor profile and potential markets in order to grow and diversify the audiences and/or programmin

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