Quality Manager

About the Position The Quality Manager is responsible for inspecting, sampling and testing the paint process. He/she will ensure that the quality of services meet the customers’ expectation through the documentation of each step in the process and measured for its effectiveness. He/she work as a cohesive unit to manage all quality control aspects of aircraft maintenance, aircraft painting, material and tooling acquisition, and administration of maintenance and training records.

Essential Duties and Responsibilities:

• Coordinates external audit inspections, reports, corrective actions, and responses.
• Oversees customer inspector training and certification requirements.
• Maintains work orders per established inspection procedure and air worthiness releases are approved and signed.
• Ensure that inspection items are completed and compliant.
• Complete parts tags processed properly with proper tag attached.
• Support records supervisor with auditing work orders.
• Handle receiving, preliminary, in-process, hidden damage and final inspections.
• Provide onboarding training (initial and recurrent) to site employees as needed.
• Perform quality assurance audits and routine surveillance of in-process work.
• Manage the internal quality audit program.
• Review inspection forms and paperwork for proper completion.
• Serve as the alternate repair station point of contact for the FAA.
• Survey and approve potential materials and service vendors
• Manage the administration of manuals: Repair Station, Quality Control, Repair Station Training, Operations Specifications and the Quality Management System.
• Create and maintain Reporting of Service Risks, Major Repairs and Unapproved Parts in accordance with applicable regulations.
• Evaluate inspector and designated inspector qualifications and authorization to perform appropriate inspection.
• Ensure that all Aircraft Maintenance Meets FAA, customer, company and/or manufacturer specifications.

Position Requirements

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• Effective communicator (verbal & written) and motivator.
• Solid analytical skills and ability to filter key points form complex details and develop plans accordingly.
• Good negotiation and report writing skills.
• Wear full face respirators, coveralls and fall restraint equipment.
• Must pass a DOT Drug and Alcohol Test.
• 10 Year Background Check and obtain TSA Airport Badge.
• Work a variety of shifts based on company and client needs.
• Experience designing, developing, implementing training program related items.
• Experience with Lean Production, TQM, and/or Six Sigma, a plus.
• Strong organizational skills and ability to work in a fast-paced industrial environment.

Supervisory Responsibilities: This position directly supervises Inspectors and carries out supervisor responsibilities in accordance with the policies and applicable laws. Including interviewing, hiring, and training employees, planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Education and/or Experience:

• High School Diploma or GED (required).
• Bachelor’s Degree in Industrial Engineering, Operational Management, General Business.
• Experience in Lieu of College Education (consideration).
• Minimum of 5 Years’ experience in the Aviation Quality/Inspection Area with a large organization.

Certificates, Licenses, or Registrations:

Current FAA A&P Certificate (validation verified) and continuing education of CFRs such as Part 145, 121, 65 and Part 43.

Computer Skills:

To perform this job successfully, an individual should have solid knowledge of MS Office Suite, Outlook, SharePoint, etc. Work Environment: While performing the duties of this job, the employee is regularly exposed to an energetic, team-oriented office environment.

Client offers a comprehensive benefits package including:

• 401(K) matching up to 4%
• Choice of three (3) medical insurance plans
• Life Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Accounts (HSAs)
• Paid Time Off
• Paid Holidays
• Employee Assistance Program