Staff Associate (Part-Time)

Our Mission: Care. Comfort. Plan.

Mililani Memorial Park is looking for a Staff Associate (Part-Time) to join our team in Waipahu, HI where we offer a passionate and purpose-filled work environment. Our Staff Associates are responsible for assisting funeral directors with events, helping to maintain the facility appearance, and providing information in a compassionate and professional manner to our client families. Your work is the foundation of our ability to supply a source of support, guidance, and direction to client families before, during, and after the loss of a loved one. We provide our staff with strong local, regional, and home-office support so that they focus on what matters: serving our client families.

Responsibilities

• Collaborate with funeral arrangers with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person
• Assist service director with setting up for funeral/memorial services.

Qualifications

• 1 year of experience in customer service preferred
• Experience handling difficult situation

Compensation: $17/hr.

Mililani Memorial Park & Funeral Home has been serving families across Oahu since 1960, providing compassionate care, personalized guidance, and meaningful opportunities to honor life's most cherished memories. Rooted in a tradition of service and aloha, our team is dedicated to creating experiences that bring comfort, connection, and healing to the families we serve. Joining our location means becoming part of a trusted legacy that has supported generations of island families with dignity, respect, and heartfelt care.

Mililani Memorial Park & Funeral Home is part of the NorthStar Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.