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Northeast Shared Services

IT Project Manager

Schenectady, NY, United States

Salary: $84,294.00- $131,844.00

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Job details

Pay: Salary: $84,294.00- $131,844.00
Experience: Bachelor's degree / 12+ years of proven experience in managing 15+ global cross functional teams.
Posting language: English
Posted: Oct 31, 2026

Original job description

IT Project Manager

Oct 30, 2026

Schenectady, NY, US, 12308 Williamsville, NY, US, 14221

Company: NortheastSharedServices

Salary: $84,294.00- $131,844.00

SUMMARY

We are looking for a Project Manager to drive large-scale programs in the Northeast Grocery Platform. This position will enable optimal IT project management and resource allocation that allows delivery of timely and impactful solutions to real-world business problems. This position will be the driving force behind establishing a department-wide project-management methodology and will be involved in the most complex programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Own the Outcome – always focus on the internal and external customer impact and be able to articulate it in business and technical conversations.
Take personal responsibility for the success and health of the programs under your care.
Align programs and projects to a concise and efficient methodology and governance.
Build and coordinate all aspects of IT programing, including: detailed project plans, resource allocations, risks/issues remediation, status reporting, budget management, and serve as the primary “go-to” person for project details.
Maintain a deep, technical end-to-end understanding of the solution being built, its upstream/downstream dependencies and impacts, and the resulting customer journey experienced by our users.
Ability to manage customer and joint venture change in scope requests, deal with conflict, and manage risk
Lead multiple concurrent projects and programs varying in size/scope/complexity, spanning across several different teams and organizations.
Anticipate potential schedule delays and initiate plans for alternative actions as needed; able to rearrange competing priorities to ensure deadlines are met
Proactively identify risks in all assigned areas; work with teams and management to mitigate these risks before they become issues.
Support cross functional design reviews and facilitate phase gates throughout the product development process and ensure completion of deliverables, report out KPI’s, progress to roadmap targets and budgets
Understand, surface, and articulate technical challenges. Navigate the team to the option that delivers the best customer experience.
Serve as a coach/mentor for IT project management to increase efficiency and quality of software program delivery
"Set the table" to ensure success, and ensure all team members clearly understand the goals, expectations, and success criteria.
Continually pursue delivery excellence by increasing team velocity, efficiency and throughput.

MINIMUM QUALIFICATIONS

We love someone who is extremely organized with outstanding attention to detail; understands the what, why, when, how and why needed to drive outstanding solutions.
Be curious! Understand and learn the business, technology, product, and processes without being asked.
Understand cloud-based software development, web services, APIs, and cloud computing.
Self-starter! Extensive program management experience with large-scale initiatives. Background in PMO-best practices a strong plus.
Able to effectively modulate the presentation of information based on your audience: everyone from a C-level executive to an Individual Contributor.

EDUCATION AND EXPERIENCE

Experience leading broad programs across organizations in a matrixed, globally-diverse workforce.
Experience using Agile/Scrum methodologies in an always-on, services-based infrastructure/architecture.
Skilled at leading design and technical trade-off conversations to closure.
Experience with applications such as Jira, or other backlog management tools and project management tools.
Bachelor's degree / 12+ years of proven experience in managing 15+ global cross functional teams. Previous experience as a developer is a huge plus.

Use of AI in Our Work

At Northeast Grocery, we encourage the responsible use of artificial intelligence (AI) tools to helpincrease efficiency, productivity, and quality of work. Corporate team members may be expected toleverage AI-enabled tools to support tasks such as analysis, content development, problem-solving,and process improvement. All AI use must align with company policies, data privacy standards, andethical guidelines.

PHYSICAL REQUIREMENTS

Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours

Sitting Constant 5-8 Hours

Standing Occasional 1-3 Hours

Twisting Occasional 1-3 Hours

Walking Occasional 1-3 Hours

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

Nearest Major Market:Albany

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Skills

Project management
Reporting
Budget management
Joint ventures
Customer experience
Attention to detail
Software development
Cloud computing
Program management
Agile
Scrum
Jira

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