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Northeast Paving

Business Support Analyst

Bangor, ME, United States

$70,000 to $80,000 USD / year

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Job details

Pay: $70,000 to $80,000 USD / year
Posting language: English

Original job description

Position Type: Full Time (40+) Pay Type: Salary $70K-$80K Annually Depending on Experience Seasonal Work: No

Company Benefits:

Company Paid Basic Life Insurance
Company Paid Long Term Disability Policy
Company Paid Vacation & Holiday Pay
Company Paid Parental Leave
Company Paid Maternity Leave
Company Paid Employee/Family Assistance Program (EAP)
Voluntary Medical & Vision Insurance
Voluntary Dental Insurance
Voluntary Short Term Disability
Voluntary Supplemental Term Life
Voluntary Accident, Legal, Hospital, Critical Illness Policies
401(k) Plan w/Employer Match
Annual Company Stock Purchase Opportunities
Discount Partnerships: Verizon, Ford, Perkspot
Health and Wellness Benefits, including Monthly Gym/Fitness Incentives

The Position The Business Support Analyst plays a key role in supporting the organization’s day-to-day business operations through data analysis, reporting, administrative coordination, and process improvement. This position serves as a resource across Eurovia Atlantic Coast’s Shared Services Group, helping ensure business activities are organized, efficient, and aligned with company objectives. The ideal candidate is detail-oriented, analytical, organized, and comfortable working across various areas of the business. This individual will assist management in making informed business decisions by providing accurate reporting, identifying trends, monitoring performance, and supporting operational initiatives.

Key Responsibilities:

Business Operations & Administrative Support

Provide day-to-day business support to management and various departments.
Coordinate and assist with administrative and operational activities to ensure efficient business operations.
Maintain accurate business records, documentation, and internal reporting.
Assist with the development, implementation, and maintenance of company procedures and processes.
Support special projects and business initiatives as assigned by management.
Serve as a liaison between departments to improve communication and coordination.

Financial & Operational Analysis

Compile, analyze, and interpret operational and financial data to support business decisions.
Prepare recurring reports, dashboards, and performance metrics for management.
Monitor key performance indicators (KPIs), identifying trends, variances, and opportunities for improvement.
Assist with budgeting, forecasting, expense tracking, and cost analysis.
Review operational performance and identify opportunities to improve efficiency and profitability.
Support month-end reporting and reconciliation activities as needed.

Reporting & Data Management

Collect, organize, and maintain business data from various internal systems.
Ensure accuracy and consistency of information across reporting platforms.
Develop and maintain spreadsheets, databases, and reporting tools.
Assist with back-office system data management, reporting, and process improvements.
Identify discrepancies and work with appropriate departments to resolve issues.
Translate business data into meaningful information that supports management decisions.

Process Improvement & Project Support

Identify opportunities to streamline business processes and improve operational efficiency.
Assist with the implementation of new systems, procedures, and reporting processes.
Track project milestones, deliverables, and performance objectives.
Support cross-functional initiatives and continuous improvement efforts.
Evaluate existing workflows and recommend practical solutions to improve productivity and reduce costs.

Key Performance Expectations

Accuracy and timeliness of business and operational reporting.
Reliability and consistency of administrative and analytical support.
Ability to identify and implement process improvements.
Effectiveness in supporting management decision-making through data and analysis.
Improved efficiency, organization, and communication across departments.
Successful completion of assigned projects and business initiatives.

Qualification Requirements:

General - The Business Support Analyst is expected to take a proactive approach to supporting the organization, anticipating business needs, identifying opportunities for improvement, and helping drive operational effectiveness. This position requires someone who is willing to take ownership of responsibilities, ask questions, challenge existing processes when appropriate, and contribute to the overall success and growth of the business. Education, Experience and Skills. This position typically is not an entry-level position. A minimum of 2 or more years of experience is required; more than three (3) years of previous experience in an administrative support role is preferred.

Bachelor’s degree in Business Administration, Finance, Accounting, Data Analytices, or a related field; equivalent experience with a high school diploma or general education degree (GED) will be considered.
Must be proficient with MS Office including Word, Excel, and PowerPoint
Must be proficient with Adobe products
Must be able to work with a high attention to detail.
Must be able to understand work directions and communicate effectively
Excellent written and verbal communication skills
Customer service skills are essential
Must be well-organized and detail-oriented
Must be able to work with constant interruption
Previous experience in construction and contracting is preferred

Physical Demands. The following physical demands are representative of those that must be met by an Administrative Support Coordinator to successfully perform the essential functions of this job:

Periodic physical effort, including sitting and standing, is required during a regular work shift of at least eight hours per day.
Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
Ability to lift, frequently, at least 25 pounds personally and the ability to carry up to 15 pounds personally.

Work Environment. The work environment characteristics described below are representative of those that an Administrative Assistant will encounter while performing the essential functions of this job.

Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities may be required.
Noise level in the office work environment is typically quiet.

Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

Assess work environment for possible hazards and makes sure training is adequate to the task.
Has proper personal protective equipment and tools, uses them appropriately for the given task.
Speaks up if seeing an unsafe act
Identifies and turns in near miss reports
Asks for help, when needed, to perform tasks safely.
Considers if there is a safer way to perform work and communicates.

Northeast Paving is a full-service paving and construction company operating throughout the northeastern United States. Our teams are capable of handling projects of almost any size and scope, from resurfacing a commercial parking area to constructing high-traffic interstates. The work we do includes roadway construction, railway and bridge construction, paving and resurfacing, utility and drainage installation, and more. Our teams successfully deliver hundreds of projects every year - safely, successfully, and to the exact specifications of our clients. We support a Drug-Free Workplace. EOE AA M/F/Vet/Disability are encouraged to apply. #NEP001

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More about this job

Skills

Use questioning techniques
Administrative support
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Attention to detail
Communication skills
Customer service
Personal protective equipment
Bridge engineering

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