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Rental Coordinator - Wagner CAT Rental
Wagner - 2026
Fort Collins, CO
- From $22 USD / hour
The Rental Coordinator works with the customer to assist in determining which machine is best suited to the job and coordinates rental transactions on a daily basis in a manner that…
Added 1 min ago
Behavioral Health Technician (35466)
ODYSSEY BEHAVIORAL GROUP
Deerfield Beach, FL
…management. We provide transportation to recovery and mental health support meetings, general errands, and appointments. We also allow residents to use bikes, community transportation, and…
Added 2 mins ago
Quality Assurance Supervisor
Span-America Medical Systems Inc
Greenville, SC
Coordinate complaint and customer feedback investigations according to priorities set by the Quality Assurance & Regulatory Affairs Manager, and make sure they are documented and…
Added 2 mins ago
LC
Assistant Showroom Manager
LOVESAC COMPANY
Boise, ID
- $20.43 to $24.9 USD / hour
As a Lovesac Assistant Showroom Manager, you are energized by connecting with customers, delivering remark able results, helping people design products that fit their lifestyle and space…
Added 3 mins ago
Operations Manager
United Rentals (N A), Inc
Oakdale, PA
As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By…
Added 3 mins ago
Outside Sales Representative - Aftermarket Parts (Auto/Marine/RV)
Keystone Automotive Operations, Inc.
Chicago, IL
…knowledge, business systems, and consultative selling skills to support current and prospective customers across your territory. You will work closely with Inside Sales and regional…
Added 3 mins ago
Outside Sales Representative - Aftermarket Parts (Auto/Marine/RV)
Keystone Automotive Operations, Inc.
Milwaukee, WI
…knowledge, business systems, and consultative selling skills to support current and prospective customers across your territory. You will work closely with Inside Sales and regional…
Added 4 mins ago
Director of Nursing Services
Welcome! (All Jobs)
Indianapolis, IN
Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to…
Added 4 mins ago
BG
Supvr Substations
Baltimore Gas and Electric Company
Baltimore, MD
- $102,400 USD / year
…expeditious completion of work with high regard for cost, quality and customer satisfaction to accomplish desired results. Promotes safety principles and assists in the training and…
Added 5 mins ago
Onsite Support Specialist - Atlanta, GA
Olympus Corporation of the Americas
Atlanta, GA
This is a project based position that is dependent upon the length of our customer contracts. The primary role is to provide customer support of Olympus equipment in the Operating Room…
Added 5 mins ago
Territory Manager, Respiratory - Orange County & Inland Empire, CA
Olympus Corporation of the Americas
Orange County, CA
…other decision makers in assigned accounts including travel to customer facilities and onsite support. Employees must adhere to all customer vendor credentialing requirements when visiting…
Added 6 mins ago
Customer Experience Representative
CRH
Greenville, SC
This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up, and resolution to client inquiries or issues. The role…
Added 7 mins ago
US enterprise sales manager
Colt Technology Services
NJ · NY
This role will act as an extension of our A-end account teams, bringing deep US market knowledge, customer relationships and local engagement to increase Colt’s share of wallet within…
Added 9 mins ago
Manager, Sales and Customer Service
Macy's
Newport Beach, CA
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper…
Added 9 mins ago
Manager, Visual Merchandising
Macy's
Freehold, NJ
The Manager, Visual Merchandising enhances the customer experience through creative merchandise presentations, seasonal fashion trend statements, and three-dimensional visual displays. They…
Added 10 mins ago
HW
0066 - Assistant Store Manager PT
Hat World Inc.
Richmond, VA
- $13 to $15 USD / hour
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 13 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Thomasville, GA
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 13 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Summerville, SC
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 13 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Potsdam, NY
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 13 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Alexandria, VA
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 15 mins ago
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Project Manager
Actalent
Spartanburg, SC
- $39.02 to $43.27 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
Added 15 mins ago
Sr. Operations Manager
WM
East Tawas, MI
Serious Injury and Fatality (SIF) Prevention Program Management: Aligns Job Safety Briefing to support SIF protocols. Manages, trains, and advises Site Leadership on the implementation of…
Added 16 mins ago
Corrugator Lead
Pratt Industries
Macungie, PA
Implement, maintain, and support all company policies and procedures, safety program, and good housekeeping.
Added 18 mins ago
Accounts Receivable and Accounts Payable Assistant
John F Martin & Sons LLC
Newmanstown, PA
…professionally and efficiently. Key responsibilities include processing customer and vendor transactions, maintaining accurate financial records, and supporting other departments as needed.…
Added 18 mins ago
Utilities Planner/subcontract Coordinator
Amentum
Groton, CT
As the Planner Scheduler/ Vender Manager you will serve as a direct liaison between the vendors, maintenance team, operations team, and staff leveraging demonstrated interpersonal skills to…

Nordstrom

CARE Customer Experience Program Manager- Remote

Seattle, WA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Seattle, WA

Full time

R-894711

Job Description

A Program Manager 2 is a key member of the CARE Customer Experience (CCX) Enablement + Transformation team responsible for leading the change-management and deployment strategies that bring the CARE Service Model to life. The role ensures that leaders, teams, and business partners are prepared to adopt new capabilities, processes, technologies, and ways of working.

The Program Manager 2 builds scalable change-management practices, readiness frameworks, and deployment approaches that support CARE transformation initiatives. Working across CARE Operations, Customer Experience, Product, Technology, Analytics, Training, Communications, and enterprise partners, the role drives readiness, adoption, and sustainment to achieve lasting business and customer outcomes. This position serves as CARE's change-management and deployment lead, helping translate strategic priorities into successful organizational adoption and measurable results.

Key Responsibilities

Own and evolve CARE's change-management capability, including frameworks, standards, tools, templates, governance, deployment playbooks, and best practices.
Design deployment strategies for the CARE Service Model and major transformation initiatives, translating strategic priorities into actionable implementation, readiness, adoption, and sustainment plans.
Partner with business leaders to assess organizational impacts, identify readiness needs, and develop deployment approaches that support successful adoption.
Establish deployment governance, readiness reviews, decision points, and accountability structures that improve execution consistency across CARE.
Maintain a portfolio view of organizational change across CARE, including dependencies, audience impacts, deployment timing, change saturation, and risk.
Lead change-impact assessments and readiness planning across people, process, technology, knowledge, and ways of working.
Develop and execute communication, engagement, learning, sponsor, and leadership enablement strategies that prepare teams for change and reinforce adoption.
Define and measure readiness, adoption, deployment effectiveness, and business outcomes, using insights to improve future deployments.
Monitor deployment health and lead stabilization and sustainment activities to ensure changes are embedded into day-to-day operations.
Coach leaders, program teams, and business partners on change-management practices and help build organizational change capability across CARE.
Facilitate cross-functional working sessions, governance forums, and decision discussions that remove barriers and maintain forward progress.
Produce executive-ready reporting, recommendations, and decision support materials that provide visibility into change impacts, readiness, risks, progress, and business outcomes.
Influence leaders, initiative owners, and enterprise partners without direct authority to drive alignment and shared accountability for successful adoption.

Success Measures

CARE Service Model initiatives deliver intended customer, employee, operational, and business outcomes while maintaining operational stability.
Readiness and adoption data are actively used to improve deployment outcomes and decision-making.
CARE establishes a scalable and repeatable change-management and deployment capability that is consistently used across transformation initiatives.
Leaders and teams understand what is changing, why it matters, and what is expected of them.
New capabilities, processes, technologies, and ways of working are successfully adopted and sustained.

Preferred Qualifications

3-5+ years of program management, organizational change management, customer experience, or equivalent experience.
Bachelor’s degree in a related field or equivalent experience preferred; relevant organizational change management or program management certification is a plus.
AI-fluency with the ability to assess organizational impacts and develop readiness, adoption, and change-management strategies that support successful implementation.
Proven project management and oversight capabilities
Demonstrated problem solving, negotiation and facilitation skills
Ability to work effectively in a fast moving, multi-project team environment
Proficient in Microsoft applications (PowerPoint, Excel, Word, Visio, SharePoint)
Superior verbal and precise written communication skills

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Arizona: $81,500- $132,000 annually, California: $93,500- $155,000 annually, Colorado: $81,500- $132,000 annually, Florida: $81,500- $132,000 annually, Iowa: $81,500-$132,000 annually, New Jersey: $93,500- $155,000 annually, Texas: $81,500- $132,000 annually, Washington: $93,500- $155,000 annually

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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