Jobs in the United States

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Added 1 min ago
Software Development Engineer III, Advertising Technology
Expedia, Inc.
WA
…intuitive advertiser experiences, high-performance ad delivery systems, and intelligent, AI-powered optimization. We are growing our Advertiser Experience engineering team and are looking…
Added 3 mins ago
AH
Senior Director of Engineering
AMN Healthcare
Portland, ME
- $150,000 to $180,000 USD / year
…experience, a strong understanding of engineering and building systems, and a track record of leading skilled technical teams. A responsive, approachable leadership style, sound financial…
Added 4 mins ago
L
Senior Technical Solution Architect
Loop
San Francisco, CA
- $175,000 to $195,000 USD / year
You are a hands-on engineer: TypeScript or Python, SQL, and cloud infrastructure (AWS), with hands-on experience integrating enterprise systems such as ERPs, TMS platforms, EDI, SFTP, and…
Added 4 mins ago
SI
Sr. Software Engineer, DNS and Cloud Infrastructure
Salesforce, Inc.
WA · CA
- $148,500 to $246,000 USD / year
Our Public Cloud engineering teams are responsible for innovating and maintaining a large scale distributed systems engineering platform that ships hundreds of features to production for…
Added 4 mins ago
Software Engineer
PeopleTec, Inc.
HUNTSVILLE, AL
PeopleTec is currently seeking a Software Engineer to support our Huntsville, AL location.
Added 5 mins ago
Senior Site Reliability Engineer
Apple
Remote, United States
Apple is looking for a Senior Engineer with systems and software engineering experience to join our Satellite Connectivity Group SRE team.
Added 6 mins ago
Staff Software Engineer, Performance- Weights & Biases
CoreWeave
Remote, United States
As a Staff Engineer on the Performance Engineering team, you’ll take technical ownership of complex performance challenges across the W&B platform and infrastructure. You’ll design and lead…
Added 6 mins ago
Senior Software Engineer, Weave - Weights & Biases
CoreWeave
CA · Livingston, NJ · San Francisco, CA · Sunnyvale, CA
You thrive at the intersection of software, hardware, and ML infrastructure - from tuning distributed systems to scaling backend services.
Added 6 mins ago
Senior Software Engineer, W&B Agent - W&B
CoreWeave
CA / Bellevue, WA · Livingston, NJ · Manhattan, NY · San Francisco, CA · Sunnyvale, CA
As a Senior Full Stack Engineer on the ARIA Agent team, you'll own features and systems across the entire stack - from backend infrastructure and API design to the React frontend that…
Added 6 mins ago
Senior Software Engineer, ML Workflows - Weights & Biases
CoreWeave
CA / Bellevue, WA
Reporting to the Senior Engineering Manager for ML Workflows, this Senior Software Engineer will own the architecture and evolution of core systems in the Weights & Biases platform.
Added 6 mins ago
Senior Data Platform Engineer - Weights & Biases
CoreWeave
Remote, United States
As a Senior Data Platform Engineer, you will apply advanced knowledge of software engineering, data architecture, distributed systems, and database technologies to design and operate our…
Added 7 mins ago
Electrical Engineer
Guernsey Brand
Oklahoma City, OK
Participate in electrical infrastructure planning for basic electrical systems and high-reliability and mission critical environments, including redundancy and resiliency strategies.
Added 9 mins ago
Lead Data Engineer – Experimentation
INSPYR Solutions
Santa Monica, CA
Experience supporting experimentation platforms, A/B testing infrastructure, causal inference workflows, or product analytics systems.
Added 9 mins ago
Senior Electrical Integration and Test Engineer
Axiom Space
United States
Axiom Space is a human space exploration company, building era-defining space infrastructure and delivering technology-driven solutions that will empower civilization to transcend Earth.…
Added 9 mins ago
Senior Electrical Integration and Test Engineer
Axiom Space
United States
Axiom Space is a human space exploration company, building era-defining space infrastructure and delivering technology-driven solutions that will empower civilization to transcend Earth.…
Added 9 mins ago
Project Engineer
Axiom Space
United States
Axiom Space is a human space exploration company, building era-defining space infrastructure and delivering technology-driven solutions that will empower civilization to transcend Earth.…
Added 9 mins ago
Project Engineer
Axiom Space
United States
Axiom Space is a human space exploration company, building era-defining space infrastructure and delivering technology-driven solutions that will empower civilization to transcend Earth.…
Added 10 mins ago
Principal Electrical Power System Engineer
Axiom Space
United States
Axiom Space is a human space exploration company, building era-defining space infrastructure and delivering technology-driven solutions that will empower civilization to transcend Earth.…
Added 10 mins ago
Electrical Design Engineer (Sortie), Senior
Axiom Space
United States
Axiom Space is a human space exploration company, building era-defining space infrastructure and delivering technology-driven solutions that will empower civilization to transcend Earth.…
Added 10 mins ago
IS Design Manager
ENFRA LLC
Boston, MA
The Design Team Manager leads the planning, execution, and delivery of design services for complex energy and infrastructure projects for hospital and college campuses, managing a team of…
Added 10 mins ago
Technical Program Manager - VIrtual
Alight Solutions LLC
United States
You do not need to be the architect or engineer designing the solution, but you should be comfortable discussing technical concepts, asking informed questions and understanding how…
Added 10 mins ago
Technical Support Engineer
Nokia
United States
At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support…
Added 12 mins ago
Sr. Director - Facilities
Broadridge Investor Comm Solutions Inc
Edgewood, NY
…experience in electrical engineering, facilities electrical systems, or building infrastructure environments supporting business-critical operations is…
Added 12 mins ago
A
2D Design Engineer
Actalent
Austin, TX
- $55 to $65 USD / hour
Job Title: 2D Design Engineer / Layout EngineerLocation: Long term will be located in Austin, TX (first 2-3 months will be traveling/working onsite in Pittsburg, PA for training)Job…
Added 13 mins ago
Endpoint Security Engineer III - Nessus
CACI, INC.-FEDERAL
Springfield, VA · St. Louis, MO
Job Title: Endpoint Security Engineer III - Nessus

Nokia

Technical Support Engineer

United States

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Job details

Apply by: Mar 31, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

At Nokia, we strive to create a connected world, and our Network Infrastructure Business Group leads the way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive exceptional service and support. Your expertise will be instrumental in maintaining and enhancing our reputation as a trusted partner for critical network infrastructure.

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues.
Diagnose and perform corrective or preventative maintenance actions, escalating to higher support levels as needed.
Maintain and update Salesforce and outage documentation, contributing to and reviewing upgrade guides and procedural documentation.
Build and nurture strong customer relationships, ensuring high satisfaction through SLA-compliant services.
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Ensure comprehensive documentation of outage situations, meeting contractual root cause review obligations.
Provide effective and pragmatic recovery solutions, managing risks and communicating them to relevant stakeholders.
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Adequately document all troubles for tracking and learning purposes, collaborating with internal resources to resolve technical issues.
Interface with the product business division (level 3/TEC) to ensure seamless support and knowledge transfer.
A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role.
Experience in Optics technology, Network Management Systems, and Technical Support (2LS/3LS) is an asset.
Familiarity with NPI/Customer Engineering domain is advantageous.
Excellent problem-solving and analytical skills, with a customer-centric approach.
Strong communication and interpersonal skills, with the ability to build rapport and manage customer expectations.
A proactive and self-motivated attitude, with a willingness to learn and adapt to new technologies.
Ability to work independently and manage multiple tasks in a fast-paced environment.
5% travel may be required for this role.
Adherence to ISO27001 information handling and safeguarding best practices is mandatory.
Nokia is an equal opportunity employer, and we value diversity and inclusion in our workforce.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

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